Windows 11 installation upgrade stops at 35%

zalmanitzka

Thread Starter
Joined
Sep 9, 2019
Messages
6
I wanted to update to windows 11 from 10 but it stops updating at 35% every time and goes no further a popup said I should uninstall LD multi player which I did with Revo uninstaller i am stuck at 35% I don't know why and and don't know how get it to install my laptop is a 8 month old Dell XPS high end machine for its customizations by
 
Joined
Sep 21, 2007
Messages
14,897
Backup your data first. Then go download MS Media Creation Tool Win 11. Run it to generate a Windows setup USB memory stick ( all files on the memory stick will be erased and replaced with Windows setup files ) Then boot the memory stick. Do a Custom install. On the drive partitions screen delete all partitions. And let setup continue with the freed up space.
 
Joined
Jun 22, 2006
Messages
649
what is the full model number of the laptop?
I wanted to update to windows 11 from 10 but it stops updating at 35% every time and goes no further a popup said I should uninstall LD multi player which I did with Revo uninstaller i am stuck at 35% I don't know why and and don't know how get it to install my laptop is a 8 month old Dell XPS high end machine for its customizations by
see if your computer is on the following list. If not, it may or may not update
https://www.dell.com/support/kbdoc/en-us/000187485/dell-computers-tested-for-upgrade-to-windows-11
 

flavallee

Frank
Trusted Advisor
Joined
May 12, 2002
Messages
84,428
my laptop is a 8 month old Dell XPS high end machine
What is the exact 7-character "service tag" number on that Dell XPS laptop?
 
Last edited:

crjdriver

Moderator
Joined
Jan 2, 2001
Messages
44,893
Personally I have never been a fan of in-place upgrades. I much prefer a clean install of the operating system. Up to you how you want to proceed. Before doing ANY upgrade, you should make an image of your system as it is now. If there is a problem OR you do not like the new operating system, it takes just a few min to restore the image and you are right back to where you were prior to installing win11.
Next thing you should do is check the support page for your laptop. See if there are drivers available ie chipset, sound, wireless, etc. If there are no drivers, it may or may not work. Windows does have a lot of native drivers however ms drivers are NOT designed for performance; they are designed for basic use.
 

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