Windows 11 - need help fixing repeated icon cache corruption

[Rbt]

Since moving from Win 10 to Win 11 (Home) on Alienware PC, the icon cache is corrupted after every restart, replacing most icons on desktop and in folders with black squares. I have sometimes been (but no longer) able to fix by going to C:\Users\%username%\AppData\Local and deleting the hidden iconcache db file and restarting - or (still works) going to C:\Users\%username%\AppData\Local\Microsoft\Windows\Explorer and moving iconcache items to the "iconcache to be deleted" system folder - but after any subsequent restart the problem returns.

I need hand-holding support to determine the cause and properly fix this problem.

Thanks,

 

[LauraMJ]

Rbt, I've edited out your email address from your post. We can't provide support via email, and you'll get a lot of spam by having it in the post, so it's best to remove it.

 

[Rbt]

[note revision]

Since moving from Win 10 to Win 11 (Home) on Alienware PC, the icon cache is corrupted after every restart, replacing most icons on desktop and in folders with black squares. I have sometimes been (but am no longer) able to fix by going to C:\Users\%username%\AppData\Local and deleting the hidden iconcache db file and restarting - or (still works) going to C:\Users\%username%\AppData\Local\Microsoft\Windows\Explorer and moving all iconcache items to the "iconcache to be deleted" system folder - but after any subsequent restart the problem always returns.

I need hand-holding support to determine the cause and properly fix this problem.

Thanks,