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Windows 2000 Explorer Crashing when Viewing Large AVIs

Discussion in 'Windows XP' started by maboone1, Oct 11, 2004.

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  1. maboone1

    maboone1 Thread Starter

    Oct 7, 2004

    I have searched far and wide to a solution to this problem. The only solutions I have found are for Windows XP and do not work on Windows 2000.

    Here is the problem:
    Windows Explorer crashes when people try to view large AVI/MPEG/MOV files either in DIVX or in another codec.
    The machines are Dell Precision Workstations with:
    -Quadro 4
    -512 MB RAM
    -2.4 Ghz Intel p4
    -80 GB HD
    -Windows 2000 with all the latest patches

    When you open the file within Windows Media Player, the files open fine. Once someone tries to click the file in Windows Explorer, Explorer.exe crashes then restarts itself. Each of the machines is running the latest NVidia drivers.

    I have totally rebuilt the OS image from the ground up and we still have that problem.
    I read somewhere that Windows XP tries to 'index' avi files but since the info is at the end, it gets caught in an infinite loop.
    Is this the same as Windows 2000? The software installed on these machines are Maya 5.0, 6.0, Adobe Premiere 6.5, Adobe Photoshop CS, Adobe After Affects, etc...

    Thanks in advance for any advice one can give.
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