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Windows 2000 Pro-Toshiba Laptop-stop error when you try internet-please take a look

Discussion in 'Windows XP' started by xfile47, Mar 6, 2008.

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  1. xfile47

    xfile47 Thread Starter

    Joined:
    Jun 21, 2004
    Messages:
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    windows 2000 pro
    seems to run ok until you try to get on the internet. you can get around on it ok going to control panel you can download programs etc but the min you plug in a network cable you really even need to doubleclick on the internet if you wait a few seconds after you plug in the network cable right away a blue box pops up with this stop error

    Stop 0x0000001E (0xC0000005) and then three more sets of all zero's
    KMODE_EXCEPTION_NOT_HANDLED

    Beginning dump of physical memory. Physical memory dump complete. Contact your administrator or tech support group

    Can anyone help with this? I am doing it for another person and they haven't got the disk for it. he is a trucker and needs it for the road. Can anyone give me a clue as what to look for or do? Like I said , seems to run fine till you try to get on the internet and then the stop error comes up everytime.
     
  2. xfile47

    xfile47 Thread Starter

    Joined:
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    Will anyone help?
     
  3. DataBase

    DataBase

    Joined:
    Jan 15, 2004
    Messages:
    769
    interesting! someone else had this problem with him laptop and i found that it was caused by ZoneAlarm, everytime you plugged the cable in it will crash with the same sort of error i cant exactly remeber it though, do you use ZA? if so i would recommend you change to comodo!
     
  4. xfile47

    xfile47 Thread Starter

    Joined:
    Jun 21, 2004
    Messages:
    2,142
    No there is no zone alarm on it, any other idea's ?
     
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