Windows 2000 Pro want startup.

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brazoriacajun

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Jan 27, 2007
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My step-daughter's computer gives the following message when trying to start normal. I have done a google search and microsoft search and nothing that I can will help.


"STOP:0x0000001E(0x0000005,0x804386D9,0x00000000,0x00000018)
KMODE_EXCEPTION_NOT_HANDLED

Address 804386D9 base at 80400000,Date Stamp 45069e6e-ntoskrnl.exe"


Any help would be greatly appreciated. Thank you.
 

bubblz

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Nov 7, 2004
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216
Is this a new system or has it been running awhile? Did you install anything new? Can you give any information leading up to when the problem began?
 

brazoriacajun

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Jan 27, 2007
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Have the latest service pack #4 installed. Can go to safe mode when booting. Can not boot normal.
 

brazoriacajun

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Jan 27, 2007
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3
As I stated, this is my step-daughter's computer. She is constantly having problems with this computer because she does not listen to advice.
 
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