Windows 2000 problem

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kidpro89

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Mar 21, 2004
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I'm using windows 2000 professional, and i have a couple of problems.

1. if i shut down my whole computer, when i turn it on again it sometimes goes to a blue screen and says something about this "ntoskrnl.exe"

2. when i use my computer now it keeps on freezing automatically, idk what causes the reason but it just freezes. I have my case open because i read in one of the post that the computer might over heat and that is the reason why it freezes.

3. if i buy a video card does it come with instructions on how to install it cause i'm just a kid so i dont want to screw up my computer and also when i play counter strike right now i get a ping that is up to 3k or 2k.
 

crjdriver

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The first thing I would check is the memory. Download a memory testerhere it runs from a bootable floppy that the program makes for you.

Have you installed any new hardware or software lately? Check the event viewer to see what errors [if any] are recorded.

Most retail video cards come with step by step instructions. If you buy an oem or bulk card, then no you will not get instructions.
 

kidpro89

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where is the event viewer and like an ati video card would have instructions right?

one more thing, where is it that i download it

i might have found the right place but which one do i downlaod
 

crjdriver

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For event viewer; control panel>admin tools>event viewer.

You want the one that says "Download Doc Memory Diagnostic software"

As long as the card you buy is a retail version, it will have instructions.
 

kidpro89

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I did download some programs recently, they were media programs. cause i had a problem watching a video. you can find it if u view all my post but now i'm deleting the video programs that i dont need.

is this the right one DocMemory RAM Diagnostic Software 1.45a

wat am i suppose to do with the docmemory

should i post up all the event viewers
 

crjdriver

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For the memory; put a blank floppy in your A drive. Double click on the file you downloaded and it will create a bootable floppy with the memory tester program on it for you. Restart your computer with the disk in the A drive. The program will run and give you options on how you want your memory tested. The complete test will take hours; so you might want to let it run over night.

As to event viewer; post any errors that are shown. If an error repeats, then it might help as to were to look for the problem.
 

kidpro89

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Mar 21, 2004
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for the system log there are alot of warnings and the application log has alot of information at the recent moment
 

kidpro89

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the memory tester isnt working, i cant get it on to the floppy disk.

i'll see if i can figure it out if i cant i'll post again here
 

crjdriver

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What happens when you double click on the file you downloaded? Are there any error messages? Just to review you do not copy the file you downloaded to a floppy; put a blank floppy in your A drive and double click on the file you downloaded to your hd. If it was in zip, rar, etc format, you will need to decompress the file first.
 
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Just a tip about leaving your case open. This can actually have the reverse effect and make your system run hotter. With the case closed you force vetilation over the cpu and other parts that need to be cooled. So unless you are using an external fan to blow into your case, keep your case closed for normal opperation.

-Newton
 
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