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Windows 7 64-bit not recognizing internal card reader

Discussion in 'Digital Photography & Imaging' started by 4eric, Feb 9, 2012.

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  1. 4eric

    4eric Thread Starter

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    Jun 23, 2003
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    I am running a Dell Desktop, Windows 7 64-bit OS with an internal SD card reader installed by Dell. Both the internal card reader and the card reader on my HP inkjet printer no longer recognize any of the SD cards plugged into it. Here’s what I’ve done so far:

    1. The SD card is recognized and can be opened to photo files if it is in the Canon camera and the camera is plugged in via a USB cord.

    2. There are no ?? or !! in the Device Manager. All devices are "working properly", including the “RealTec 2.0 Card Reader”.

    3. The RealTec 2.0 Card Reader was uninstalled and reinstalled from the mfgrs website to no effect on the problem.

    4. Previously, the SD cards used to be recognized automatically and the popup window asked how I wanted to open it whether the card was inserted in the internal card reader or the card reader on the HP printer. Now, there’s nothing recognized on either.

    5. There is no SD card showing in My Computer either

    I think that a recent windows automatic update screwed this up, but I can’t be certain. I’ve searched tech forums for a solution to no avail. Please help.
     
  2. etaf

    etaf Wayne Moderator

    Joined:
    Oct 2, 2003
    Messages:
    55,876
    you could try doing a system restore to a date it was working

    start>
    programs>
    accessories>
    system tools>
    system restore>
    choose a date when it was working

    Also

    on device manager got to
    View
    Show hidden devices

    anything listed there?

    also where are the card readers located in device manager -
    mine are under
    IDE ATA/ATAPI controllers
    and in there are the Ricoh SD bus controller and Memory stick controller

    if you find yours - then right click on them and install
    now allow reboot PC and allow windows to re detect and if prompted for the drivers - use the drivers you downloaded
     
  3. DerekC

    DerekC

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    Jan 10, 2005
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    1,705
    I think that you meant uninstall, my good man.
     
  4. etaf

    etaf Wayne Moderator

    Joined:
    Oct 2, 2003
    Messages:
    55,876
    opps yes, thanks
     
  5. 4eric

    4eric Thread Starter

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    Jun 23, 2003
    Messages:
    26
    The RealTec Card Reader is under "Universal Serial Bus Controllers" and there are no ?? or !! in Device Mgr when "hidden devices" is clicked. The card reader was uninstalled using the right click, a reboot, the device was recognized automatically upon reboot and software and drivers installed. It is back in its usual spot in "Universal Serial Bus..." but alas, still no recognition of an SD card when put in internal slot. Very Frustrating. I did try restore to an earlier time but couldn't really remember when this stopped working and I don't think the restore went back that far. I did restore to a month ago but the computer seemed to run crappy so I canceled the restore point and reverted back to where I was. :mad:
     
  6. DerekC

    DerekC

    Joined:
    Jan 10, 2005
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    1,705
    If you are able to transfer the pics via the USB cable through the Cannon Camera, then try getting the pics off the card. Then using the camera options, try formatting the card. See if the readers can read the freshly formated card.
     
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