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Windows 7 and Drivers for a Brother Printer

Discussion in 'Windows 7' started by Davidlaw69, Jan 6, 2010.

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  1. Davidlaw69

    Davidlaw69 Thread Starter

    Joined:
    Jun 14, 2004
    Messages:
    173
    I just set up my new Dell with Windows 7. I connected it to my Brother MFC-8840D printer with a USB connection. Windows 7 recognized the printer and set it as default. But I cannot print anything. I called Brother, and the person said that the proper driver was in the computer. However, she then sent me an email which indicated that Brother does not offer a driver for this unit with Windows 7, but that an appropriate driver can be found on Windows Update. I had no success going to Windows Update. Does anyone have an idea (short of having to buy a new printer)?

    Thanks.
     
  2. TerryNet

    TerryNet Moderator

    Joined:
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    First Name:
    Terry
    I'd try to get clarification from the tech support person about getting a working driver via Windows Update, and why it didn't work for you.

    If Brother has a Vista driver try that.

    Or try the Vista or XP driver using the Troubleshoot Compatibility option (assuming you have a self-installing executable right click on it to get that option). You can spend the better part of an afternoon with the "recommended" settings, and with XP or Vista with various service pack levels. :) Oh, and sometimes this works. Start reading from post # 18 in this thread to see how this technique worked for some USB wireless adapters.
     
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