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Windows 7 Biometrics/Fingerprint Logon

Discussion in 'Windows 7' started by alphanuke, Jan 15, 2012.

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  1. alphanuke

    alphanuke Thread Starter

    Jan 15, 2012
    Ok...I have a Lenovo ThinkPad W500 notebook running Windows 7 64bit. It has an integrated fingerprint reader which uses AuthenTec TrueSuite. MY PROBLEM IS NOT WITH THE FINGERPRINT READER HARDWARE, as it has the latest drivers and is detected by Windows. I am even able to register my fingerprint via Biometrics in the Control Panel. However, when I go to log into WIndows on a fresh startup, the option for fingerprint logon DOES NOT DISPLAY and there is no "Other Credentials" button that would allow me to navigate to the fingerprint logon. Here's the strange thing- if I do a simple logoff (without shutting down) then the fingerprint option appears on the logon screen and I can log in using my fingerprint. It is only when I power on the computer and first log in to Windows that I encounter this problem. Please help, as this used to not be a problem but suddenly started occurring, and I like using my fingerprint to log in.

    Adam :cool:
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