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windows 7 - blue screen

Discussion in 'Windows 7' started by secchia, Jan 14, 2015.

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  1. secchia

    secchia Thread Starter

    Joined:
    Jan 14, 2015
    Messages:
    1
    blue screen. this is the text:

    A problem has been detected and windows has been shut down to prevent damage to your computer.
    A process or thread crucial to system operation has unexpectedly exited or been terminated.
    If this is the first time you have seen this stop error screen, restart you computer. If this screen appears again, follow these steps:
    Check to make sure any new hardware or software is properly installed.
    If this is a new installation, ask your hardware or software manufacturer for any windows updates you may need.
    If problems continue, disable or remove any newly installed hardware or software. Disable BIOS memory options such as caching or shadowing. If you need to use Safe Mode to remove or disable components, restart your computer, press F8 to select Advanced Startup Options and then select Safe Mode.

    Technical Information:
    STOP: 0x000000F4 (0x00000003,0x867F16C0,0X867F182,0X82C18EC0)
    Collecting data for crash dumbÂ…
    Initializing disk for crash dumpÂ…
    Beginning dump of physical memory dumping physical memory to disk: 70
     
  2. blues_harp28

    blues_harp28 Trusted Advisor Spam Fighter

    Joined:
    Jan 9, 2005
    Messages:
    18,786
    Hi, post the Minidump files.
    Look in c:\windows\minidump
    ZIP them and attach them to your next post.

    Right-click the minidump file, select Send To.
    Then select Compressed (zipped) Folder.
    Windows will compress the file and then save the new zipped file in the same location.
    ======
    Check and post
    TSG System Information Utility - found here.
    http://static.techguy.org/download/SysInfo.exe
     
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