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Windows 7 Blue Screened 0x00000124

Discussion in 'Windows 7' started by ziralien, Feb 11, 2012.

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  1. ziralien

    ziralien Thread Starter

    Joined:
    Nov 20, 2006
    Messages:
    22
    My computer occasionally is freezing up randomly with a blue screen.The error is:

    *** STOP: 0X00000124 (0x0000000000000000, 0xFFFFFA800082ED028, 0x00000000BE000000, 0X0000000000800400)

    System information:

    Tech Support Guy System Info Utility version 1.0.0.2
    OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
    Processor: Intel(R) Core(TM) i7 CPU 870 @ 2.93GHz, Intel64 Family 6 Model 30 Stepping 5
    Processor Count: 8
    RAM: 8189 Mb
    Graphics Card: AMD Radeon HD 6800 Series, 1024 Mb
    Hard Drives: C: Total - 953766 MB, Free - 66672 MB; E: Total - 953866 MB, Free - 902255 MB;
    Motherboard: ASUSTeK Computer INC., Maximus III Formula
    Antivirus: Kaspersky Internet Security, Updated and Enabled
     
  2. blues_harp28

    blues_harp28 Trusted Advisor Spam Fighter

    Joined:
    Jan 9, 2005
    Messages:
    18,460
    Post the Minidump files.
    Look in c:\windows\minidump
    ZIP them and attach them to your next post.

    Right-click the minidump file, select Send To.
    Then select Compressed (zipped) Folder.
    Windows will compress the file and then save the new zipped file in the same location.
     
  3. ziralien

    ziralien Thread Starter

    Joined:
    Nov 20, 2006
    Messages:
    22
    I had to make a copy of the file, as the original wouldn't let me Compress it like you said.
     

    Attached Files:

  4. blues_harp28

    blues_harp28 Trusted Advisor Spam Fighter

    Joined:
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    Messages:
    18,460
    Copying the file is not going to work - the debugging program can't read it.
    Try again but if you cannot compressed the file.
    Download BlueScreenView
    http://www.nirsoft.net/utils/blue_screen_view.html
    Download link at the bottom of the page.
    Download>and post the last 4 minidump from the scan.

    Once it has scanned>Edit>Select All>File>Save Selected Item
    Open BSOD.txt in Notepad>Copy>Paste Entry.
     
  5. ziralien

    ziralien Thread Starter

    Joined:
    Nov 20, 2006
    Messages:
    22
    Only have three available:


    ==================================================
    Dump File : 021112-22620-01.dmp
    Crash Time : 2/11/2012 7:42:06 PM
    Bug Check String :
    Bug Check Code : 0x00000124
    Parameter 1 : 00000000`00000000
    Parameter 2 : fffffa80`082ed028
    Parameter 3 : 00000000`be000000
    Parameter 4 : 00000000`00800400
    Caused By Driver : hal.dll
    Caused By Address : hal.dll+12a3b
    File Description :
    Product Name :
    Company :
    File Version :
    Processor : x64
    Crash Address : ntoskrnl.exe+7cc40
    Stack Address 1 :
    Stack Address 2 :
    Stack Address 3 :
    Computer Name :
    Full Path : C:\Windows\Minidump\021112-22620-01.dmp
    Processors Count : 8
    Major Version : 15
    Minor Version : 7601
    Dump File Size : 275,816
    ==================================================

    ==================================================
    Dump File : 020812-21668-01.dmp
    Crash Time : 2/8/2012 1:15:32 AM
    Bug Check String :
    Bug Check Code : 0x00000124
    Parameter 1 : 00000000`00000000
    Parameter 2 : fffffa80`082b7028
    Parameter 3 : 00000000`be000000
    Parameter 4 : 00000000`00800400
    Caused By Driver : hal.dll
    Caused By Address : hal.dll+12a3b
    File Description :
    Product Name :
    Company :
    File Version :
    Processor : x64
    Crash Address : ntoskrnl.exe+7cc40
    Stack Address 1 :
    Stack Address 2 :
    Stack Address 3 :
    Computer Name :
    Full Path : C:\Windows\Minidump\020812-21668-01.dmp
    Processors Count : 8
    Major Version : 15
    Minor Version : 7601
    Dump File Size : 280,184
    ==================================================

    ==================================================
    Dump File : 013112-24211-01.dmp
    Crash Time : 1/31/2012 4:34:57 PM
    Bug Check String :
    Bug Check Code : 0x00000124
    Parameter 1 : 00000000`00000000
    Parameter 2 : fffffa80`08216028
    Parameter 3 : 00000000`be000000
    Parameter 4 : 00000000`00800400
    Caused By Driver : hal.dll
    Caused By Address : hal.dll+12a3b
    File Description :
    Product Name :
    Company :
    File Version :
    Processor : x64
    Crash Address : ntoskrnl.exe+7cc40
    Stack Address 1 :
    Stack Address 2 :
    Stack Address 3 :
    Computer Name :
    Full Path : C:\Windows\Minidump\013112-24211-01.dmp
    Processors Count : 8
    Major Version : 15
    Minor Version : 7601
    Dump File Size : 275,816
    ==================================================
     
  6. blues_harp28

    blues_harp28 Trusted Advisor Spam Fighter

    Joined:
    Jan 9, 2005
    Messages:
    18,460
    Caused By Driver : hal.dll
    Could be a Hardware - Memory - Diver problem.

    Check Device Manager - some drivers may need updating.
    http://www.techtalkz.com/windows-7/515982-how-use-device-manager-windows-7-a.html

    Run a memory test.
    http://windows.microsoft.com/en-US/windows7/Diagnosing-memory-problems-on-your-computer
    Or better still.
    http://www.memtest.org/
    http://www.memtest86.com/download.html
    http://oca.microsoft.com/en/windiag.asp

    Best to run a full scan - on individual Ram sticks.
    Download and burn the ISO to CD
    Boot from that CD and run the memory test overnight or at least for a few hours.

    Run a Hard drive manufacturers test.
    http://www.tacktech.com/display.cfm?ttid=287
     
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