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Windows 7 Blue Screens

Discussion in 'Windows 7' started by tkexer, Jan 21, 2011.

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  1. tkexer

    tkexer Thread Starter

    Joined:
    Nov 29, 2010
    Messages:
    6
    I've been having a couple of blue screens per day on my Dell Inspiron 1720 notebook with the following specs:



    • C2D T8300 2.4Ghz

    • 4GB DDR2 RAM (2GB DDR2-667 originally installed + 2GB DDR2-800 recently upgraded)

    • OCZ Vertex 2 120GB SSD with Win 7 Ultimate x64 and WD Scorpio Black 320GB Secondary HDD, both recenlty installed

    I'm not really familiar with BSODs. When the computer automatically reboots after a BSOD, it displays the dialog box: "Windows has recovered from an unexpected shutdown" and beneath:


    Code:
    Problem signature:
      Problem Event Name:    BlueScreen
      OS Version:    6.1.7600.2.0.0.256.1
      Locale ID:    1033
    
    Additional information about the problem:
      BCCode:    a
      BCP1:    0000000000000000
      BCP2:    0000000000000002
      BCP3:    0000000000000000
      BCP4:    FFFFF80002FF1477
      OS Version:    6_1_7600
      Service Pack:    0_0
      Product:    256_1
    
    Files that help describe the problem:
      C:\Windows\Minidump\012211-16348-01.dmp
      C:\Users\Tony\AppData\Local\Temp\WER-23337-0.sysdata.xml
    
    Read our privacy statement online:
      http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
    
    If the online privacy statement is not available, please read our privacy statement offline:
      C:\Windows\system32\en-US\erofflps.txt
    
    Hoping someone could point me in the right direction as to why this is happening. I don't even know if it is a software or hardware issue. Thanks.
     
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