Windows 7 Desktop & Taskbar Keep Refreshing

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cd2702

Thread Starter
Joined
Apr 24, 2010
Messages
7
Noticed this problem began just a couple of days ago. Basically what happens is every 30 seconds or so, the icons on the taskbar turn blank and refresh themselves. The same happens with the icons on the desktop page. Have AVG security and ran a scan yet it turned up nothing. Also ran a scan using Malwarebytes Anti-Malware and it too turned up nothing.

Computer Specs (new to this so forgive me if I leave something crucial out)

Genuine Intel(R) CPU T1350 @ 1.86 GHz 933 MHz
Installed Memory (RAM) : 1.00 GB
32 Bit operating system
Been running Windows 7 Ultimate for almost a month now.

The refreshing usually doesn't take more than a second or two but every now and then windows will crash and reset itself. Also, sometimes it gets stuck refreshing itself and that is quite annoying.

Thanks for any and all help!
 

antech

Banned
Joined
Feb 23, 2010
Messages
1,427
Consider reinstalling the graphic card drivers.


Follow the below instructions Carefully:
1. Download HiJackThis from the link in my signature
2. Run a Scan.
3. Save a Logfile(On your Desktop)
4. DO NOT FIX ANYTHING BY YOURSELF.
(Fixing Anything Might cause Unwanted System Instability,BSOD's and Even Render your System Unusable)
5.Copy and Paste all the contents
6. Paste them in the reply Window
 

cd2702

Thread Starter
Joined
Apr 24, 2010
Messages
7
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:50:49 AM, on 4/25/2010
Platform: Unknown Windows (WinNT 6.01.3504)
MSIE: Internet Explorer v8.00 (8.00.7600.16385)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\AVG\AVG9\avgtray.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files\uTorrent\uTorrent.exe
C:\Program Files\Internet Download Manager\IDMan.exe
C:\Program Files\AVG\AVG9\Identity Protection\agent\bin\avgidsmonitor.exe
C:\Windows\system32\conhost.exe
C:\Program Files\Internet Download Manager\IEMonitor.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Microsoft Office\Office12\WINWORD.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: IDM Helper - {0055C089-8582-441B-A0BF-17B458C2A3A8} - C:\Program Files\Internet Download Manager\IDMIECC.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG9\avgssie.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~2\Office12\GR469A~1.DLL
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O3 - Toolbar: DAEMON Tools Toolbar - {32099AAC-C132-4136-9E9A-4E364A424E17} - C:\Program Files\DAEMON Tools Toolbar\DTToolbar.dll
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [AVG9_TRAY] C:\PROGRA~1\AVG\AVG9\avgtray.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKCU\..\Run: [uTorrent] "C:\Program Files\uTorrent\uTorrent.exe"
O4 - HKCU\..\Run: [IDMan] C:\Program Files\Internet Download Manager\IDMan.exe /onboot
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')
O8 - Extra context menu item: Download all links with IDM - C:\Program Files\Internet Download Manager\IEGetAll.htm
O8 - Extra context menu item: Download FLV video content with IDM - C:\Program Files\Internet Download Manager\IEGetVL.htm
O8 - Extra context menu item: Download with IDM - C:\Program Files\Internet Download Manager\IEExt.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O13 - Gopher Prefix:
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~2\Office12\GRA32A~1.DLL
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG9\avgpp.dll
O20 - AppInit_DLLs: avgrsstx.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati External Event Utility - ATI Technologies Inc. - C:\Windows\system32\Ati2evxx.exe
O23 - Service: AVG WatchDog (avg9wd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\avgwdsvc.exe
O23 - Service: AVG Firewall (avgfws9) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\avgfws9.exe
O23 - Service: AVG9IDSAgent (AVGIDSAgent) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\Identity Protection\Agent\Bin\AVGIDSAgent.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

--
End of file - 6231 bytes
 

antech

Banned
Joined
Feb 23, 2010
Messages
1,427
I cant figure out anything by seeing the log.
Run a Quick Scan using SAS and MalwareBytes.
Did the problem persisted from the fresh install of windows 7?
Consider upgrading the graphic card drivers if any updates are available
 
Joined
May 3, 2006
Messages
22,466
I agree I would run malwarebytes for sure, it feels like there is some spyware there but I can't see it and I hope you realize Avg could be worse than useless for protection these days.
 

cd2702

Thread Starter
Joined
Apr 24, 2010
Messages
7
Still running the SAS scan; it's only turned up an adware tracking cookie thus far. The malwarebytes scan didn't turn up anything.
Sorry for the dumb question, but I can't figure out how to find the graphics card model no.
 
Joined
May 3, 2006
Messages
22,466
Also, rich, what would you recommend for anti-virus protection?
I only recommend Nod32 4.0 or Kaspersky Antivirus 2010 these days as I have yet to see an infected pc with either one onboard.
 

cd2702

Thread Starter
Joined
Apr 24, 2010
Messages
7
Thanks rich, I'll make the switch soon as I can.

The SAS scan just finished. I have 72 items of "Adware Tracking Cookies" and 2 items of "Unclassified Unknown Origin".

The two unclassified items are :
L:\12_30_09\!KILLBOX\AMSTREAMD.DLL(1)
L:\12_30_09\!KILLBOX\AMSTREAMD.DLL(2)
 
Joined
May 3, 2006
Messages
22,466
Well the tracking cookies don't mean much and many do not consider them a problem at all, while I do in large quantities, but the "unclassifieds" could either be false positives or the answer.
 

cd2702

Thread Starter
Joined
Apr 24, 2010
Messages
7
Well I cleared the items that SAS found and the problem still persists!
 
Joined
May 3, 2006
Messages
22,466
I have asked for a malware specialist to read this log, but before they get here please uninstall the torrent downloader which they will ask you to do anyway.
 

dvk01

Derek
Retired Moderator Retired Malware Specialist
Joined
Dec 14, 2002
Messages
56,452
before going any further with this one

  • Please go here using Internet Explorer.
  • Click on "Windows Validation Assistant"
  • Click on the "Validate Now" button.
  • Be patient while the ActiveX loads, do not click on any links.
  • Read the instructions on this page while it's loading. You will be prompted to install - click YES.
  • Enter your product key then click "continue"
  • When it says "Validation Complete" please click "Continue to return to your previous activity"
  • Copy what it says and paste it here.


I have never seen windows 7 ultimate on such a low spec computer so need to ensure it is a legitamte version of windows that has been installed
 
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