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windows 7 disk read error

Discussion in 'Windows 7' started by swanmark, Apr 29, 2010.

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  1. swanmark

    swanmark Thread Starter

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    Hi, I installed windows 7 recently and had no problems, then I started adding external hard drives, only to find windows 7 would hold with a flashing curser, when i disconected the hard drives wand rebooted win7 it would start normaly, so for a couple of weeks if I needed to reboot I would disconect the hdd`s, but for the last week new errors are occurring, if my comp reboots itself I get an error message saying disk read error press alt delete etc to restart, then I sometimes get another error message saying boot image corrupt, if i restart again it sometimes go`s into win 7 repair after the attempted repair i get a message saying win7 has a problem communicating with a device like a hdd, it also says status: OxcOOOOOe9 info: an unexpected I/O error has occurred.
    could this mean the Hdd drive is on its way out, any help guys, I am pannicking a little, I have some very important docs on the hard drive. thanks
     
  2. swanmark

    swanmark Thread Starter

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    Hi Guys, after 20 or so attempts at rebooting it finaly kicked in, and started so at least I can get my docs off the hdd drive, but can anyone help with sorting this so it dosent repeat. cheers
     
  3. aasimenator

    aasimenator

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    Ok you need to be more specific, the I/O error you've mentioned...does it say which partition / drive ? post a screen shot / there will events in the Event Viewer fire that up to find out.Start>Run> eventvwr.msc
     
  4. swanmark

    swanmark Thread Starter

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    Hi, firstly thanks for the help, The I/O message mentions no partition, I have started the event viewer, but there is so much information I dont know what to look for, can you be more specific in what info you want me to extract please
     
  5. aasimenator

    aasimenator

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    In Event Viewer Under, Expand Windows Logs then Right click on System, select Filter Current Log, Now under Event Level Select Critical, Warning, & Error, You will have the list of errors, Now look for "disk" under Source.
     
  6. swanmark

    swanmark Thread Starter

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    Ok done that but there is nothing showing for disc for the last 24hrs
     
  7. aasimenator

    aasimenator

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    Any Unusual errors you see? also check the same under Applications
     
  8. swanmark

    swanmark Thread Starter

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    Log Name: System
    Source: atapi
    Date: 28/04/2010 18:17:00
    Event ID: 11
    Task Category: None
    Level: Error
    Keywords: Classic
    User: N/A
    Computer: Peter-PC
    Description:
    The driver detected a controller error on \Device\Ide\IdePort0.
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="atapi" />
    <EventID Qualifiers="49156">11</EventID>
    <Level>2</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2010-04-28T17:17:00.718750000Z" />
    <EventRecordID>93691</EventRecordID>
    <Channel>System</Channel>
    <Computer>Peter-PC</Computer>
    <Security />
    </System>
    <EventData>
    <Data>\Device\Ide\IdePort0</Data>
    <Binary>0000100001000000000000000B0004C004000000850100C00000000000000000000000000000000000000000000000000000000005100000</Binary>
    </EventData>
    </Event>

    this seems to be the most error also this one mentions an I/O error

    Log Name: System
    Source: volsnap
    Date: 29/04/2010 02:04:38
    Event ID: 14
    Task Category: None
    Level: Error
    Keywords: Classic
    User: N/A
    Computer: Peter-PC
    Description:
    The shadow copies of volume C: were aborted because of an IO failure on volume C:.
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="volsnap" />
    <EventID Qualifiers="49158">14</EventID>
    <Level>2</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2010-04-29T01:04:38.076171800Z" />
    <EventRecordID>93758</EventRecordID>
    <Channel>System</Channel>
    <Computer>Peter-PC</Computer>
    <Security />
    </System>
    <EventData>
    <Data>\Device\HarddiskVolumeShadowCopy1</Data>
    <Data>C:</Data>
    <Data>C:</Data>
    <Binary>0000000003003000000000000E0006C00A000000850100C000000000000000000000000000000000</Binary>
    </EventData>
    </Event>
     
  9. aasimenator

    aasimenator

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    Now the question is which drive is connected through IDE? DVD ROM / the Internal Hard Drive.

    as ATPI is most of the time related to your CD/ DVD Rom

    Buy a IDE Cable they are really cheap & then see if you get any issues.
     
  10. swanmark

    swanmark Thread Starter

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    both are connected on same cable plu 2nd hdd
     
  11. aasimenator

    aasimenator

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    Buy a IDE Cable they are really cheap & then see if you get any issues.

    [​IMG]

    Also this may be a power issue, i was once facing similar issue, my DVD-ROM would disappear or the hard drive partition would disappear or give me I/O error. I changed the Power Supply & it works now.
     
  12. swanmark

    swanmark Thread Starter

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    ok many thanks for you help
     
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