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Windows 7 freezes at startup and safe mode

Discussion in 'Windows 7' started by Goldfish1000, Oct 29, 2011.

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  1. Goldfish1000

    Goldfish1000 Thread Starter

    Joined:
    Oct 29, 2011
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    Hi,

    I hope you can help me as I have a bit of a problem :/

    Just out of the blue my laptop won't load up, just after I downloaded AVAST and service pack 1 my laptop has been playing up..

    It freezes just at the windows logo and when trying to load safe mode it freezes at the driver atipcie.sys and then goes to a black screen where the cursor is just there and nothing else.

    Any help would be greatly appreciated :)
    Josh
     
  2. Mark1956

    Mark1956

    Joined:
    May 7, 2011
    Messages:
    14,142
    Have you got a Windows 7 installation disc or repair disc.
     
  3. Goldfish1000

    Goldfish1000 Thread Starter

    Joined:
    Oct 29, 2011
    Messages:
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    I don't have one, no.
     
  4. Mark1956

    Mark1956

    Joined:
    May 7, 2011
    Messages:
    14,142
    Do you know anybody that has a PC with Windows 7 installed on it, this will enable you to make a recovery disc on their PC which you can then use on yours to carry out some repairs.

    If you know someone who has a Windows 7 installation disc that is the same version as you have installed on your PC that would be even better.

    In both cases the Windows versions must have the same bit rate as yours, either 64bit or 32bit.
     
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