Windows 7 Freezing And Restarting

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Sporn

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Dell XPS Studio 8100. Only a few months old... Seems to randomly freeze, the majority of the time seems to be whilst a flash website was being used, though not always? If that could be why.

I also never managed to get the wireless connection working properly, is using a wired connection from an old laptop currently if there's a chance that might have something to do with it.

It's getting rather annoying, happens once every 2 or 3 days currently. Sorry if you need more info.. :) just thought I'd check incase theres something maybe obvious wrong first.

Thanks.
 

antech

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Follow the below Instructions Carefully:

1. Download Hijack this from the link.

(Choose the installer of HJT—Hijack This)

2. Run a Scan.

DO NOT FIX ANYTHING BY YOURSELF.

(Doing so when NOT Instructed Might cause Unwanted System Instability, BSOD's and Even Render your System Unusable)

3. Save a Log file (On your Desktop)

4. Copy and Paste all the contents.

5. Paste them in the Reply Window.

I am NOT an Authorized Malware Remover.

The Log is requested by me only for Optimization Purposes, troubleshooting and removing applications that are causing various problems such as Crashing, BSOD’s and Freezing and helping the poster remove any incompatible application/program and driver.

I will therefore NOT help if anything related to Malware is found in your log.

The thread will then be moved to the Malware Removal Forums for expert assistance.
 
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Also take a look and see if any minidumps have been created

you will find them here They are located in C:\WINDOWS\Minidump

Copy the last 3 and compress them zip or Rar and Go Advanced in your post then Manage Attachments and post them
 
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Your minidump is inconclusive but maybe hardware related

As for HijackThis try right clicking on it and Run as Administrator
 

Sporn

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Apr 6, 2010
Messages
35
I tried right clicking it but I couldn't find an option to do so. :( Wasn't sure if there was any other way.
 
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You mean if you right click on the Hijack program Icon you do not have the choice to Run as Administrator....do you have that option on other program shotcuts?
 

Sporn

Thread Starter
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Apr 6, 2010
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35
Yeah, all other programs except HiJackThis and iTunes give me the option. :(
 

antech

Banned
Joined
Feb 23, 2010
Messages
1,427
Follow the Instructions Very Carefully:
1. Go to “The Desktop”
2. Use the Shortcut “Win Key + R”
3. The “Run Windows will come up”.
4. Type “msconfig” in the box that comes up.
5. A “New Window” will come up.
6. Navigate to the “Startup Tab”.
7. Untick the follow items carefully:

updreg.exe

jusched.exe

Reader_sl.exe

AdobeARM.exe

QTTask.exe

ItunesHelper.exe

GoogleUpdate.exe

You need to be the administrator to do this.
updreg.exe,is I think the Registration Component from Creative Labs.
Many people do say that updreg.exe causes some problems
 

Sporn

Thread Starter
Joined
Apr 6, 2010
Messages
35
Have done all that, thank you. :) Should this be all I need to do?
 

Sporn

Thread Starter
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Apr 6, 2010
Messages
35
Ah ok, sorry if I'm being dumb but what's the uninstall log?
 
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