Windows 7 Home Premium not shutting down

Hidy ho all,

I've got a rather interesting problem. Well, I'm not quite sure its a problem at this stage. But it is odd.

Every time I hit the shut down button on the start menu, or press the power button, windows gets to the screen where it starts to shut down then locks up.

This is a brand new install, on a hard drive I've had for a little while, but have used in other machines with no problems.

I've never seen this happen consistently before. Once or twice every now and again, but never every time I shut down the machine. Has anyone else seen this? If so, do you know how to fix it?

 

You could start simple and try a Clean Startup It may be program causing this issue.

 

Ok, just tried that. and nope, still locked up during the shutdown portion of the restarts.

 

Have you checked the drive for errors? Click once on C drive and then Right click the C drive \ Properties \ Tools and click Check Now. Let us know if there are errors on the drive.

 

Disk check passed muster. That tells me that it has to be a key windows process that's hanging every time I shut down the machine. But the only thing I see in the event viewer is a warning for a usb device. Sadly its not specific as to which device its not loading. At least not that I can see.

I could post the info from the details tab if anyone thinks they could make heads or tails of it. Anything special I should include or ommit?

 

Lets check the system files for problems. Go to the CMD "Command Prompt" Right click it and select Run as Admin. Type
sfc /scannow Let it do its thing. When complete, Copy and Past this command in the CMD

findstr /c:"[SR]" %windir%\Logs\CBS\CBS.log >"%userprofile%\Desktop\sfcdetails.txt"

It'll create this file on the desktop. sfcdetails.txt. Please upload that file.

 

srry for the lack of updates these last 4 days. The SFC scan said there was no problems.

What does that sino program do?

 

ok then, you want to see what is and isn't starting then?

 

I hate to say it, but that's right where I'm at. Something in the background has to be hanging during the shutdown process. But there's nothing in the logs that I can see, no errors or warnings.

 

ok then, I'll install and run that program asap. But it won't be today, maybe tomorrow. Playing it by ear