Windows 7 Home Premium not shutting down

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mattig89ch

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Joined
Dec 31, 1969
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398
Hidy ho all,

I've got a rather interesting problem. Well, I'm not quite sure its a problem at this stage. But it is odd.

Every time I hit the shut down button on the start menu, or press the power button, windows gets to the screen where it starts to shut down then locks up.

This is a brand new install, on a hard drive I've had for a little while, but have used in other machines with no problems.

I've never seen this happen consistently before. Once or twice every now and again, but never every time I shut down the machine. Has anyone else seen this? If so, do you know how to fix it?
 

mattig89ch

Thread Starter
Joined
Dec 31, 1969
Messages
398
Ok, just tried that. and nope, still locked up during the shutdown portion of the restarts.
 
Joined
Aug 4, 2003
Messages
5,625
Have you checked the drive for errors? Click once on C drive and then Right click the C drive \ Properties \ Tools and click Check Now. Let us know if there are errors on the drive.
 

mattig89ch

Thread Starter
Joined
Dec 31, 1969
Messages
398
Disk check passed muster. That tells me that it has to be a key windows process that's hanging every time I shut down the machine. But the only thing I see in the event viewer is a warning for a usb device. Sadly its not specific as to which device its not loading. At least not that I can see.

I could post the info from the details tab if anyone thinks they could make heads or tails of it. Anything special I should include or ommit?
 
Joined
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Messages
5,625
Lets check the system files for problems. Go to the CMD "Command Prompt" Right click it and select Run as Admin. Type
sfc /scannow Let it do its thing. When complete, Copy and Past this command in the CMD

findstr /c:"[SR]" %windir%\Logs\CBS\CBS.log >"%userprofile%\Desktop\sfcdetails.txt"

It'll create this file on the desktop. sfcdetails.txt. Please upload that file.
 

blues_harp28

Moderator
Joined
Jan 9, 2005
Messages
19,383
In addition to the above.
Download SINO by Artellos.

  • Save SINO to your desktop and run SINO.exe. (If you downloaded the ZIP version you will need to extract it first)
  • Then please check the following checkboxes:
    Code:
    Task List
    Startup Items
    Event Log
  • Once checked, hit the Run Scan! button and wait for the program to finish the scan.
  • A notepad window will pop up. Please copy all of the content into your next reply.
Note: If you try to interact with the program once it’s started scanning it might appear to hang. The scan however will continue.
 

mattig89ch

Thread Starter
Joined
Dec 31, 1969
Messages
398
srry for the lack of updates these last 4 days. The SFC scan said there was no problems.

What does that sino program do?
 

blues_harp28

Moderator
Joined
Jan 9, 2005
Messages
19,383
A shutdown problem can be related to running processes - applications, what is running at start up, etc.
Some process, application, may be stalling at shutdown and causing your problem.
 

mattig89ch

Thread Starter
Joined
Dec 31, 1969
Messages
398
I hate to say it, but that's right where I'm at. Something in the background has to be hanging during the shutdown process. But there's nothing in the logs that I can see, no errors or warnings.
 

mattig89ch

Thread Starter
Joined
Dec 31, 1969
Messages
398
ok then, I'll install and run that program asap. But it won't be today, maybe tomorrow. Playing it by ear
 
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