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Windows 7 Infinte Loop

Discussion in 'Windows 7' started by staryynights, Apr 20, 2017.

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  1. staryynights

    staryynights Thread Starter

    Joined:
    Apr 20, 2017
    Messages:
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    Hello there internet peeps,

    Ok, so, possibly a simple problem. Windows 7 wont boot. Its stuck in one of those interminable loops which i just can't resolve. When I try to log on i get a windows error recovery message saying that I have damaged or incorrectly configured windows files and get offered a chance to launch start-up recovery (which leads to loading bars, a black screen and ultimately an unresolved problem) which recovers nothing and refers me to the manufacturer's start-up recovery which also does exactly nothing. The second option is to start windows normally. This option just leads to windows almost getting to the log-on screen but then restarting and taking you back to the error message I mentioned earlier.

    The background to this is that about a year ago the charger to the laptop broke. No problems like this before then. Took me about a year to replace it. When I did, it worked fine for about a minute then I get this blue message (attached) which I don't get anymore. I've installed Ubuntu on a thumb drive and tried to access it that way but i get a similar message (attached) that I dont really understand.

    The goal is to gain access to the hard drive to recover some files and then format so I never have to look at windows again. If i can do this by by passing windows entirely all the better. If anyone could tell me the quickest way to do this or a description of the problem in a way that I can understand I would be most grateful. Puppies and kittens (in the form of a digital double thumbs up) for workable solutions.



    Thanks!!
     

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  2. shanej1234

    shanej1234

    Joined:
    Feb 9, 2017
    Messages:
    40
    looks like your hdd is corrupted , i recommend going into an i.t shop and asking them to assist
     
  3. texasbullet

    texasbullet Ramon

    Joined:
    Jun 11, 2014
    Messages:
    1,553
    "The goal is to gain access to the hard drive to recover some files and then format".
    The only way to do this is to remove the HDD from your computer and connecting it into another computer (not the c drive) and get your files from there. I cannot guarantee you if you can get the recovery program from there.
     
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