windows 7. Internet explorer not responding

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scottp1

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Oct 29, 2011
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Im using windows 7 and when trying to play videos and music from internet I keep getting 'internet explorer not responding'.has anyone the reason and solution please.:confused:
 

LagunaGTO

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Jan 27, 2011
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Have you updated your Adobe Flash?

What version of Internet Explorer?
What OS?
Does it happen in other browsers?
What is your Antivirus/Antispyware program?
 

scottp1

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Oct 29, 2011
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Have not updated flash, inter ex 6(i think) dont use other browsers and we have bullguard anti virus. Sorry a bit vague but not very tech minded
 

LagunaGTO

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Can you please go to http://get.adobe.com/flashplayer/?promoid=BUIGP and uncheck the Google toolbar box and go through that process of updating Flash.

Are you on Windows 7 while running IE6? That might be your issue. Open IE (Internet Explorer). Click on Help. Click on About Internet Explorer. It will tell you the version in that window.
 

scottp1

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Oct 29, 2011
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Internet explorer 9(sorry to mislead) and i have just run the adobe update. Thank you. I will let you know how it goes.
 
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