windows 7 is not genuine

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jpaal

Thread Starter
Joined
Oct 22, 2010
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26
Got the following message --- this copy of windows is not genuine build 7600.

I can assure you that my copy of windows 7 is genuine. Regardless, the message changed my desktop background to black and apparently I am now prevented from getting windows automatic updates.

What happened and how do I correct this problem?
 
Joined
Oct 17, 2008
Messages
8,722
Have you activated this version of windows?

Go to Start>click Control Panel>click System and Security>

Click System, scroll down toward bottom of page, if it is activated it will say this.

If I remember right, if not activated, there is a button that says to activate, you click on it. Btw, I just found this: http://windows.microsoft.com/en-US/windows-vista/Activating-Windows-frequently-asked-questions

I found this info, http://support.microsoft.com/kb/2008385.



If this doesn't help, please be patient while waiting for someone with more experience to help you.

Thank you.
 

jpaal

Thread Starter
Joined
Oct 22, 2010
Messages
26
this issue is in regard to an automatic update that installed that checks for pirated windows installations. However, the update has a glitch that causes a not genuine message to appear when the windows program is genuine.

I need to know how to undo the faulty update
 

valis

Moderator
Joined
Sep 24, 2004
Messages
78,006
where did you get this copy? Build 7600 is a beta version.
 

valis

Moderator
Joined
Sep 24, 2004
Messages
78,006
Please run the MGA Diagnostic Tool and post back the report it creates:
  • Download MGADiag to your desktop.
  • Double-click on MGADiag.exe to launch the program
  • Click "Continue"
  • Ensure that the "Windows" tab is selected (it should be by default).
  • Click the "Copy" button to copy the MGA Diagnostic Report to the Windows clipboard.
  • Paste the MGA Diagnostic Report back here in your next reply.
 
Joined
Jun 20, 2008
Messages
169
7600 IS a beta version, i know coz i used to use a cracked version of it, i no longer do this as i have a job now and paid for it, i did however once accidently download an optional update which was the security checker, it found my crack straight away and screwed me (and rightly so) why its an optional update i dont know i thought it would be a compulsory one.
 

valis

Moderator
Joined
Sep 24, 2004
Messages
78,006
Rightly so is correct. In addition to being illegal, I've seen cases of cracked OS's containing tons of malware, but as that's not pertinent to the thread at hand, I'll just leave it at that. Glad you learned and moved on.

Still waiting for a response from jpaal, however.
 

Frank4d

Retired Trusted Advisor
Joined
Sep 10, 2006
Messages
9,126
7600 IS a beta version, i know coz i used to use a cracked version of it, i no longer do this as i have a job now and paid for it, i did however once accidently download an optional update which was the security checker, it found my crack straight away and screwed me (and rightly so) why its an optional update i dont know i thought it would be a compulsory one.
I am not sure where people are getting their information, because Build 7600 is the current released version. It is not beta, and should not be considered illegal or pirated simply because somebody posts that they have Build 7600.

Build 7600 revision 16384 definitely is illegal, it was leaked to P2P sites in July 2009. Build 7600 revision 16385 can be validated using MGADiag, as suggested above.
 

jpaal

Thread Starter
Joined
Oct 22, 2010
Messages
26
i don't care if you pirated software. my software was purchased brand new and is legitimate. i need to sort out this issue not talk about how you used to get around licensing issues
 

jpaal

Thread Starter
Joined
Oct 22, 2010
Messages
26
below is the mgadiag report per the directions from valis


Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 50
Cached Online Validation Code: 0xc004c4a2
Windows Product Key: *****-*****-9XDYD-7FHYD-HBW6T
Windows Product Key Hash: 211wfoxl4P2J0tvBPFIln8t3efw=
Windows Product ID: 00426-067-8207821-86458
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7600.2.00010100.0.0.001
ID: {B58424FC-39FB-49C4-AA60-FB59F5A40932}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000000
Build lab: 7600.win7_gdr.100618-1621
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{B58424FC-39FB-49C4-AA60-FB59F5A40932}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-HBW6T</PKey><PID>00426-067-8207821-86458</PID><PIDType>5</PIDType><SID>S-1-5-21-3659930939-2371936495-4123042426</SID><SYSTEM><Manufacturer>Gigabyte Technology Co., Ltd.</Manufacturer><Model>GA-880GM-UD2H</Model></SYSTEM><BIOS><Manufacturer>Award Software International, Inc.</Manufacturer><Version>F4</Version><SMBIOSVersion major="2" minor="4"/><Date>20100324000000.000000+000</Date></BIOS><HWID>F2BB3607018400F6</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7600.16385
Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: a0cde89c-3304-4157-b61c-c8ad785d1fad
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00172-067-820782-00-1033-7600.0000-3552010
Installation ID: 006845223692128492955394388801842901392954330783179565
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: HBW6T
License Status: Notification
Notification Reason: 0xC004F200 (non-genuine).
Remaining Windows rearm count: 3
Trusted time: 12/25/2010 8:29:09 PM
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C4A2
HealthStatus: 0x0000000000000000
Event Time Stamp: 12:21:2010 23:20
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:

HWID Data-->
HWID Hash Current: MgAAAAEABAABAAEAAAACAAAAAQABAAEAeqgY9w13VPkQM4g8GIgu4Yhh6kVc5NpGAtA=
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC GBT GBTUACPI
FACP GBT GBTUACPI
HPET GBT GBTUACPI
MCFG GBT GBTUACPI
SSDT PTLTD POWERNOW
TAMG GBT GBT B0
 
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