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Solved Windows 7, MSE, Outlook and Comcast

Discussion in 'Web & Email' started by DaveA, Dec 25, 2018.

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  1. DaveA

    DaveA Trusted Advisor Spam Fighter Thread Starter

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    Several people in my area are having issues in NOT receiving their emails, but can send.
    We get the error 0x80042108, Outlook is unable to connect to your incoming (POP3)email server.

    Comcast can not come up with any setting that will work.
    They are now saying that it is a Outlook issue.

    Any one else having this issue?
     
  2. Fireflycph

    Fireflycph

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  3. DaveA

    DaveA Trusted Advisor Spam Fighter Thread Starter

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    OK, got the Outlook 2010 on Windows 7 and the 2016 on Windows 7 working.
    Needed to have the
    Incoming to be 995 with SSL/TLS checked
    Outgoing 587 and the Use the following type of encrypted connection to be None or Auto.

    No solution for the Outlook 2003, as it does not have the none or Auto option.
     
  4. Couriant

    Couriant Trusted Advisor

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    I would assume you would check the This Server Requires an Encrypted Connection (SSL) as well.

    Are you not able to upgrade 2003 to a newer version?
     
  5. DaveA

    DaveA Trusted Advisor Spam Fighter Thread Starter

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    The fix is that Comcast no longer supports 2003 and there is something there that blocks the usage.
    So she upgraded to Office 365 and all is well, except she hates 365 and it new interface.
     
  6. Couriant

    Couriant Trusted Advisor

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    Hmm... strange that Outlook 2003 would be blocked... but then it's most likely missing some component that is required for email. Thanks for the update
     
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