Windows 7 Printer Issue

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gwtwins

Thread Starter
Joined
Dec 2, 2007
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41
Hello,

We have a W7 printer issue as follows: My wife and I both have W7 Home Premium, 64bit, machines networked together. She has an HP PhotoSmart 7600 printer. I can see it and print to it from my network connection. I can print plain paper or photo paper from my machine. My wife however can only print plain paper from her machine. She cannot print pictures. We went through the driver replacement/refresh recommended by HP and rebooted the machine. It immediately recognized the printer as an HP PhotoSmart 7660.

I can print fine from my machine over the network but she still cannot print pictures. Anybody have any ideas?
 

flavallee

Frank
Trusted Advisor
Joined
May 12, 2002
Messages
82,081
The HP Photosmart 7600 series printer has 2 models:

7655

7660

You apparently have the latter model.

The "solve a problem" and "How to" sections may be helpful to you.

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