1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Windows 7 problem black screen while dot

Discussion in 'Windows 7' started by Benno22, Nov 12, 2018.

  1. Benno22

    Benno22 Thread Starter

    Nov 12, 2018
    hello I am desperately searching for help at this point. My computer doesn’t start up anymore and it shows a black screen with a while dot. I am trying to reïnstall Windows because I heard it had to do with an update.

    I manager to get into my bios after resetting the cmos, but even while having my bootable Windows 7 USB connected and a cd with bootable Windows 7 on it my computer just doesn’t get past the black screen with the white dot.

    I had the computer starting up a couple of times, but rately and I tried to create an unallocated part on my harddisk to make that bootable, but I couldn’t shrink the harddisk and create a new volume which would be big enough. So I had to deframent and do a diskcheck for errors. I couldn’t do the diskcheck because it was in use and I had to restart. After the restart I did not manage to get it turner on again because of the black screen with the white dot
  2. SpywareDr


    Mar 30, 2014
    Power it down and disconnect all drives/disks/USB flash/CD/DVD.

    Power back up and see if you can get into the BIOS.

    - (If no, there is a hardware problem other than a drive.)

    If you can into the BIOS, power down, reconnect the HD, power up and check to see if the HD is listed in the BIOS.

    - (If no, there is a problem with the HD.)

    Let us know what you find ...
As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!


Short URL to this thread: https://techguy.org/1219032

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice