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Windows 7 problem black screen while dot

Discussion in 'Windows 7' started by Benno22, Nov 12, 2018.

  1. Benno22

    Benno22 Thread Starter

    Joined:
    Nov 12, 2018
    Messages:
    2
    hello I am desperately searching for help at this point. My computer doesn’t start up anymore and it shows a black screen with a while dot. I am trying to reïnstall Windows because I heard it had to do with an update.

    I manager to get into my bios after resetting the cmos, but even while having my bootable Windows 7 USB connected and a cd with bootable Windows 7 on it my computer just doesn’t get past the black screen with the white dot.

    I had the computer starting up a couple of times, but rately and I tried to create an unallocated part on my harddisk to make that bootable, but I couldn’t shrink the harddisk and create a new volume which would be big enough. So I had to deframent and do a diskcheck for errors. I couldn’t do the diskcheck because it was in use and I had to restart. After the restart I did not manage to get it turner on again because of the black screen with the white dot
     
  2. SpywareDr

    SpywareDr

    Joined:
    Mar 30, 2014
    Messages:
    2,537
    Power it down and disconnect all drives/disks/USB flash/CD/DVD.

    Power back up and see if you can get into the BIOS.

    - (If no, there is a hardware problem other than a drive.)

    If you can into the BIOS, power down, reconnect the HD, power up and check to see if the HD is listed in the BIOS.

    - (If no, there is a problem with the HD.)

    Let us know what you find ...
     
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