Windows 7 problem black screen while dot

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Benno22

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Joined
Nov 12, 2018
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hello I am desperately searching for help at this point. My computer doesn’t start up anymore and it shows a black screen with a while dot. I am trying to reïnstall Windows because I heard it had to do with an update.

I manager to get into my bios after resetting the cmos, but even while having my bootable Windows 7 USB connected and a cd with bootable Windows 7 on it my computer just doesn’t get past the black screen with the white dot.

I had the computer starting up a couple of times, but rately and I tried to create an unallocated part on my harddisk to make that bootable, but I couldn’t shrink the harddisk and create a new volume which would be big enough. So I had to deframent and do a diskcheck for errors. I couldn’t do the diskcheck because it was in use and I had to restart. After the restart I did not manage to get it turner on again because of the black screen with the white dot
 
Joined
Mar 30, 2014
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3,874
Power it down and disconnect all drives/disks/USB flash/CD/DVD.

Power back up and see if you can get into the BIOS.

- (If no, there is a hardware problem other than a drive.)

If you can into the BIOS, power down, reconnect the HD, power up and check to see if the HD is listed in the BIOS.

- (If no, there is a problem with the HD.)

Let us know what you find ...
 
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