Windows 7 running slow - suspect malware or virus

wcjohnson66 · Mar 1, 2015

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i3-2310M CPU @ 2.10GHz, Intel64 Family 6 Model 42 Stepping 7
Processor Count: 4
RAM: 3873 Mb
Graphics Card: Intel(R) HD Graphics 3000, 1872 Mb
Hard Drives: C: Total - 190775 MB, Free - 139950 MB; D: Total - 260561 MB, Free - 260457 MB;
Motherboard: ASUSTeK Computer Inc., K53E
Antivirus: Microsoft Security Essentials, Updated and Enabled

This laptop computer is used for online applications. We use Google Chrome and IE. One of the problems we are having is Google chrome sometimes locks up and will not work but we never have problems in IE. A few days ago we got a message on the desktop background screen that said "windows is not genuine version" in lower right-hand corner of screen. The computer would lock up several times and we had to reboot a couple of time before it will operate properly. We can work in Safe Mode just fine but would rather find the problem and get this fixed if possible. That is why we are seeking your help and expertise. We have used this service before and had great results. Thanks, Chris & Rita

dbreeze · Mar 1, 2015

Hi username

Welcome to Tech Support Guy. My name is dbreeze and I'll be helping you with this problem. Before I get into the removal of malware / correction of your problem, I need you to be aware of the following:

Please read all of my response through at least once before attempting to follow the procedures described.I would recommend printing them out, if you can, as you can check off each step as you complete it. Also, as some of the cleaning may be done in Safe Mode and there will be no internet connection then, you will find that having the steps printed for reference speeds the cleaning process along. If there's anything you don't understand or isn't totally clear to you, please come back to me for clarification before you start those steps.

All of the assistants and staff at Tech Support Guy are here on a volunteer basis; please respect our time given to the cause of helping others.If you are going to be away for more than 4 days, please let me know here. (I will do the same for you.) We do realize that 'life happens' and situations arise unexpectedly; we just ask that you keep us up to date.

Malware removal is a complex, multiple step process; please stay with me on this thread (don't start another thread) until I declare that your logs are clean and you are good to go. The absence of apparent issues does not mean your system is clean; I will tell you when everything looks good for you to go and help you remove the tools we have used.

If any of the security programs on your system should give any warnings about the software tools I ask you to download and use, please do not be alarmed.All of the tools I will have you use are safe to use (as instructed) and malware free.

While we strive to disrupt your system as little as possible, things happen.If you can, it would be best to back up your personal files now (if you do not already have a backup). You can store these on a CD/DVD, USB drive or stick, anywhere but on your same system. This will save you from possible anguish later if something unforeseen happens.

Please do not run any other tools or scanners than what I ask you to.Some of the openly available software made for malware removal can make changes to your system that interfere with the cleaning of the malware, or even destroy your system. I will use only what the situation calls for and direct you in the proper use of that software.

Please do not attach any log files to your replies unless I specifically ask you.Instead please copy and paste so as to include the log in your reply. You can do this in separate posts if it's easier for you.

- Save ALL Tools to your Desktop-

All the tools that I will have you download should be placed on the desktop unless otherwise stated. If you are familiar with how to save files to the desktop then you can skip this step.

Since you are continuing with this step then I assume you are unfamiliar with saving files to your desktop. As a result it's easiest if you configure your browser(s) to download any tools to the desktop by default. Please use the appropriate instructions below depending on the browser you are using.
Google Chrome - Click the "Customize and control Google Chrome" button in the upper right-corner of the browser. Choose Settings. at the bottom of the screen click the
"Show advanced settings..." link. Scroll down to find the Downloads section and click the Change... button. Select your desktop and click OK.
Mozilla Firefox - Click the "Open Menu" button in the upper right-corner of the browser. Choose Options. In the downloads section, click the Browse button, click on the Desktop folder
and the click the "Select Folder" button. Click OK to get out of the Options menu.
Internet Explorer - Click the Tools menu in the upper right-corner of the browser. Select View downloads. Select the Options link in the lower left of the window. Click Browse and
select the Desktop and then choose the Select Folder button. Click OK to get out of the download options screen and then click Close to get out of the View Downloads screen.
NOTE: IE8 Does not support changing download locations in this manner. You will need to download the tool(s) to the default folder, usually Downloads, then copy them to the desktop.

Let's get started....

Well, let's see what is going on under the hood, shall we?

Please download Farbar Recovery Scan Tool 64bit and save it to your Desktop.

Right click the FRST file on your desktop and select "Run as Administrator..." (XP users click run after receipt of Windows Security Warning - Open File). When the tool opens click Yes to disclaimer.

If an update is available, the program will inform you and download the update. Allow it do this please.

Once the tool shows "The tool is ready to use." message, please press the Scan button.

It will produce a log called FRST.txt in the same directory the tool is run from.

Please copy and paste log back here.

The first time the tool is run it generates another log (Addition.txt - also located in the same directory as FRST.exe/FRST64.exe). Please also paste that along with the FRST.txt into your reply.

wcjohnson66 · Mar 1, 2015

Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 29-02-2015
Ran by RitaJohnson (administrator) on RITAJOHNSON-PC on 01-03-2015 13:15:51
Running from C:\Users\RitaJohnson\Desktop
Loaded Profiles: RitaJohnson (Available profiles: RitaJohnson)
Platform: Windows 7 Home Premium Service Pack 1 (X64) OS Language: English (United States)
Internet Explorer Version 11 (Default browser: Chrome)
Boot Mode: Normal
Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/

==================== Processes (Whitelisted) =================

(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)

(Microsoft Corporation) C:\Program Files\Microsoft Security Client\MsMpEng.exe
(Logitech Inc.) C:\Program Files (x86)\Common Files\logishrd\LVMVFM\UMVPFSrv.exe
(ASUS) C:\Program Files (x86)\ASUS\FaceLogon\smartlogon.exe
(ASUSTeK Computer Inc.) C:\Windows\System32\FBAgent.exe
(ASUS) C:\Program Files (x86)\ASUS\ATK Package\ATK Hotkey\AsLdrSrv.exe
(ASUS) C:\Program Files (x86)\ASUS\ATK Package\ATKGFNEX\GFNEXSrv.exe
(Malwarebytes Corporation) C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe
(Malwarebytes Corporation) C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe
(Malwarebytes Corporation) C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe
(Microsoft Corp.) C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
(ASUS) C:\Program Files (x86)\ASUS\Splendid\ACMON.exe
(ASUS) C:\Program Files (x86)\ASUS\FaceLogon\sensorsrv.exe
(ASUS) C:\Program Files\ASUS\P4G\BatteryLife.exe
(ASUS) C:\Program Files (x86)\ASUS\ATK Package\ATK Hotkey\HControl.exe
(Microsoft Corp.) C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVCM.EXE
(ASUS) C:\Program Files (x86)\ASUS\ATK Package\ATKOSD2\ATKOSD2.exe
(Microsoft Corporation) C:\Program Files\Microsoft Security Client\NisSrv.exe
(ASUSTeK) C:\Windows\SysWOW64\ACEngSvr.exe
(ASUS) C:\Program Files (x86)\ASUS\ATK Package\ATK Hotkey\ATKOSD.exe
(ASUS) C:\Program Files (x86)\ASUS\ATK Package\ATK Hotkey\KBFiltr.exe
(ASUS) C:\Program Files (x86)\ASUS\ATK Package\ATK Hotkey\WDC.exe
(Synaptics Incorporated) C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
(ASUS) C:\Windows\AsScrPro.exe
(CyberLink) C:\Program Files (x86)\CyberLink\Power2Go\CLMLSvc.exe
(Alcor Micro Corp.) C:\Program Files (x86)\AmIcoSingLun\AmIcoSinglun64.exe
(Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
(Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe
(BillP Studios) C:\Program Files (x86)\BillP Studios\WinPatrol\WinPatrol.exe
(Microsoft Corporation) C:\Program Files\Microsoft Security Client\msseces.exe
(Intel Corporation) C:\Windows\System32\hkcmd.exe
(Intel Corporation) C:\Windows\System32\igfxpers.exe
(Virage Logic Corporation / Sonic Focus) C:\Program Files (x86)\ASUS\Sonic Focus\SonicFocusTray.exe
(Microsoft Corporation) C:\Program Files (x86)\Microsoft Office\Office14\ONENOTEM.EXE
(ASUS) C:\Program Files (x86)\ASUS\ATK Package\ATK Media\DMedia.exe
(ASUS) C:\Program Files (x86)\ASUS\ATK Package\ATK Hotkey\HControlUser.exe
(ASUS) C:\Program Files (x86)\ASUS\Wireless Console 3\wcourier.exe
(Synaptics Incorporated) C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
(Microsoft Corporation) C:\Windows\System32\dllhost.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe

==================== Registry (Whitelisted) ==================

(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)

HKLM\...\Run: [SynTPEnh] => C:\Program Files\Synaptics\SynTP\SynTPEnh.exe [2785064 2011-05-05] (Synaptics Incorporated)
HKLM\...\Run: [SynAsusAcpi] => C:\Program Files\Synaptics\SynTP\SynAsusAcpi.exe [97064 2011-05-05] (Synaptics Incorporated)
HKLM\...\Run: [AmIcoSinglun64] => C:\Program Files (x86)\AmIcoSingLun\AmIcoSinglun64.exe [361984 2011-03-21] (Alcor Micro Corp.)
HKLM\...\Run: [RtHDVBg] => C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe [2188904 2011-01-18] (Realtek Semiconductor)
HKLM\...\Run: [WinPatrol] => C:\Program Files (x86)\BillP Studios\WinPatrol\WinPatrol.exe [363752 2012-09-19] (BillP Studios)
HKLM\...\Run: [MSC] => C:\Program Files\Microsoft Security Client\msseces.exe [1332296 2015-01-30] (Microsoft Corporation)
HKLM-x32\...\Run: [ASUSPRP] => C:\Program Files (x86)\ASUS\APRP\APRP.EXE [3331312 2012-02-18] (ASUSTek Computer Inc.)
HKLM-x32\...\Run: [ASUSWebStorage] => C:\Program Files (x86)\ASUS\ASUS WebStorage\3.0.108.222\AsusWSPanel.exe [737104 2011-07-29] (ecareme)
HKLM-x32\...\Run: [SonicMasterTray] => C:\Program Files (x86)\ASUS\Sonic Focus\SonicFocusTray.exe [984400 2010-07-09] (Virage Logic Corporation / Sonic Focus)
HKLM-x32\...\Run: [ATKOSD2] => C:\Program Files (x86)\ASUS\ATK Package\ATKOSD2\ATKOSD2.exe [5716608 2011-07-21] (ASUS)
HKLM-x32\...\Run: [ATKMEDIA] => C:\Program Files (x86)\ASUS\ATK Package\ATK Media\DMedia.exe [170624 2010-10-07] (ASUS)
HKLM-x32\...\Run: [HControlUser] => C:\Program Files (x86)\ASUS\ATK Package\ATK Hotkey\HControlUser.exe [105016 2009-06-19] (ASUS)
HKLM-x32\...\Run: [Wireless Console 3] => C:\Program Files (x86)\ASUS\Wireless Console 3\wcourier.exe [2319536 2011-10-18] (ASUS)
HKLM-x32\...\Run: [WinPatrol] => C:\Program Files (x86)\BillP Studios\WinPatrol\winpatrol.exe [363752 2012-09-19] (BillP Studios)
Winlogon\Notify\igfxcui: C:\Windows\system32\igfxdev.dll (Intel Corporation)
HKU\S-1-5-21-1380516226-2174940231-4194506438-1001\...\MountPoints2: {1a66c7de-3b07-11e3-bd01-a197f4badb58} - F:\setup.exe -a
HKU\S-1-5-21-1380516226-2174940231-4194506438-1001\Control Panel\Desktop\\SCRNSAVE.EXE -> C:\Windows\WLXPGSS.SCR [302448 2011-05-13] (Microsoft Corporation)
Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\AsusVibeLauncher.lnk
ShortcutTarget: AsusVibeLauncher.lnk -> C:\Program Files (x86)\ASUS\AsusVibe\AsusVibeLauncher.exe (ASUSTeK Computer Inc.)
Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\Install LastPass IE RunOnce.lnk
ShortcutTarget: Install LastPass IE RunOnce.lnk -> C:\Program Files (x86)\Common Files\lpuninstall.exe ()
Startup: C:\Users\RitaJohnson\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\OneNote 2010 Screen Clipper and Launcher.lnk
ShortcutTarget: OneNote 2010 Screen Clipper and Launcher.lnk -> C:\Program Files (x86)\Microsoft Office\Office14\ONENOTEM.EXE (Microsoft Corporation)
ShellIconOverlayIdentifiers: [AsusWSShellExt_B] -> {6D4133E5-0742-4ADC-8A8C-9303440F7190} => C:\Program Files (x86)\ASUS\ASUS WebStorage\3.0.108.222\ASUSWSShellExt64.dll (eCareme Technologies, Inc.)
ShellIconOverlayIdentifiers: [AsusWSShellExt_O] -> {64174815-8D98-4CE6-8646-4C039977D808} => C:\Program Files (x86)\ASUS\ASUS WebStorage\3.0.108.222\ASUSWSShellExt64.dll (eCareme Technologies, Inc.)
CHR HKLM\SOFTWARE\Policies\Google: Policy restriction <======= ATTENTION

==================== Internet (Whitelisted) ====================

(If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.)

HKLM\SOFTWARE\Policies\Microsoft\Internet Explorer: Policy restriction <======= ATTENTION
HKU\S-1-5-21-1380516226-2174940231-4194506438-1001\Software\Microsoft\Internet Explorer\Main,Start Page = https://www.google.com/
HKU\S-1-5-21-1380516226-2174940231-4194506438-1001\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://asus.msn.com
SearchScopes: HKLM -> DefaultScope value is missing.
SearchScopes: HKLM -> {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = http://www.bing.com/search?q={searchTerms}&form=ASUTDF&pc=NP06&src=IE-SearchBox
SearchScopes: HKLM-x32 -> DefaultScope value is missing.
SearchScopes: HKLM-x32 -> {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = http://www.bing.com/search?q={searchTerms}&form=ASUTDF&pc=NP06&src=IE-SearchBox
SearchScopes: HKU\S-1-5-21-1380516226-2174940231-4194506438-1001 -> DefaultScope {7D3AF061-BB40-444F-AB14-927407B2C17B} URL = https://www.google.com/search?q={searchTerms}
SearchScopes: HKU\S-1-5-21-1380516226-2174940231-4194506438-1001 -> {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
SearchScopes: HKU\S-1-5-21-1380516226-2174940231-4194506438-1001 -> {7D3AF061-BB40-444F-AB14-927407B2C17B} URL = https://www.google.com/search?q={searchTerms}
BHO: Windows Live ID Sign-in Helper -> {9030D464-4C02-4ABF-8ECC-5164760863C6} -> C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll (Microsoft Corp.)
BHO: LastPass Vault -> {95D9ECF5-2A4D-4550-BE49-70D42F71296E} -> C:\Program Files (x86)\LastPass\LPToolbar_x64.dll (LastPass)
BHO: Office Document Cache Handler -> {B4F3A835-0E21-4959-BA22-42B3008E02FF} -> C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL (Microsoft Corporation)
BHO: WOT Helper -> {C920E44A-7F78-4E64-BDD7-A57026E7FEB7} -> C:\Program Files\WOT\WOT.dll ()
BHO-x32: Windows Live ID Sign-in Helper -> {9030D464-4C02-4ABF-8ECC-5164760863C6} -> C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll (Microsoft Corp.)
BHO-x32: LastPass Vault -> {95D9ECF5-2A4D-4550-BE49-70D42F71296E} -> C:\Program Files (x86)\LastPass\LPToolbar.dll (LastPass)
BHO-x32: Office Document Cache Handler -> {B4F3A835-0E21-4959-BA22-42B3008E02FF} -> C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL (Microsoft Corporation)
BHO-x32: WOT Helper -> {C920E44A-7F78-4E64-BDD7-A57026E7FEB7} -> C:\Program Files (x86)\WOT\WOT.dll ()
Toolbar: HKLM - WOT - {71576546-354D-41c9-AAE8-31F2EC22BF0D} - C:\Program Files\WOT\WOT.dll ()
Toolbar: HKLM - LastPass Toolbar - {9f6b5cc3-5c7b-4b5c-97af-19dec1e380e5} - C:\Program Files (x86)\LastPass\LPToolbar_x64.dll (LastPass)
Toolbar: HKLM-x32 - WOT - {71576546-354D-41c9-AAE8-31F2EC22BF0D} - C:\Program Files (x86)\WOT\WOT.dll ()
Toolbar: HKLM-x32 - LastPass Toolbar - {9f6b5cc3-5c7b-4b5c-97af-19dec1e380e5} - C:\Program Files (x86)\LastPass\LPToolbar.dll (LastPass)
Toolbar: HKU\S-1-5-21-1380516226-2174940231-4194506438-1001 -> WOT - {71576546-354D-41C9-AAE8-31F2EC22BF0D} - C:\Program Files\WOT\WOT.dll ()
DPF: HKLM-x32 {166B1BCA-3F9C-11CF-8075-444553540000} http://fpdownload.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: HKLM-x32 {7530BFB8-7293-4D34-9923-61A11451AFC5} http://download.eset.com/special/eos/OnlineScanner.cab
Handler: wot - {C2A44D6B-CB9F-4663-88A6-DF2F26E4D952} - C:\Program Files\WOT\WOT.dll ()
Handler-x32: wot - {C2A44D6B-CB9F-4663-88A6-DF2F26E4D952} - C:\Program Files (x86)\WOT\WOT.dll ()
Tcpip\Parameters: [DhcpNameServer] 192.168.10.1

FireFox:
========
FF Plugin: @adobe.com/FlashPlayer -> C:\Windows\system32\Macromed\Flash\NPSWF64_16_0_0_305.dll ()
FF Plugin: @lastpass.com/NPLastPass -> C:\Program Files (x86)\LastPass\nplastpass64.dll (LastPass)
FF Plugin: @microsoft.com/GENUINE -> disabled No File
FF Plugin: @Microsoft.com/NpCtrl,version=1.0 -> C:\Program Files\Microsoft Silverlight\5.1.30514.0\npctrl.dll ( Microsoft Corporation)
FF Plugin: @microsoft.com/OfficeAuthz,version=14.0 -> C:\PROGRA~1\MICROS~3\Office14\NPAUTHZ.DLL (Microsoft Corporation)
FF Plugin-x32: @adobe.com/FlashPlayer -> C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_16_0_0_305.dll ()
FF Plugin-x32: @adobe.com/ShockwavePlayer -> C:\Windows\SysWOW64\Adobe\Director\np32dsw_1214154.dll (Adobe Systems, Inc.)
FF Plugin-x32: @lastpass.com/NPLastPass -> C:\Program Files (x86)\LastPass\nplastpass64.dll (LastPass)
FF Plugin-x32: @WildTangent.com/GamesAppPresenceDetector,Version=1.0 -> C:\Program Files (x86)\WildTangent Games\App\BrowserIntegration\Registered\1\NP_wtapp.dll ()
FF Plugin-x32: Adobe Reader -> C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)
FF Plugin HKU\S-1-5-21-1380516226-2174940231-4194506438-1001: @citrixonline.com/appdetectorplugin -> C:\Users\RitaJohnson\AppData\Local\Citrix\Plugins\104\npappdetector.dll (Citrix Online)
FF Plugin HKU\S-1-5-21-1380516226-2174940231-4194506438-1001: @startmeeting.com/launcher -> C:\Users\RitaJohnson\AppData\Local\SMPlugins\npsmlauncher.dll (Start Meeting)

Chrome:
=======
CHR HomePage: Default -> https://www.google.com/
CHR Profile: C:\Users\RitaJohnson\AppData\Local\Google\Chrome\User Data\Default
CHR Extension: (Google Drive) - C:\Users\RitaJohnson\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf [2014-11-21]
CHR Extension: (Google Voice Search Hotword (Beta)) - C:\Users\RitaJohnson\AppData\Local\Google\Chrome\User Data\Default\Extensions\bepbmhgboaologfdajaanbcjmnhjmhfn [2014-11-21]
CHR Extension: (Duckie Deck - Games for Kids) - C:\Users\RitaJohnson\AppData\Local\Google\Chrome\User Data\Default\Extensions\bkcldaifgljnnnikmmaoceclpcbfdaon [2014-11-21]
CHR Extension: (YouTube) - C:\Users\RitaJohnson\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo [2014-11-21]
CHR Extension: (AddThis - Share & Bookmark (new)) - C:\Users\RitaJohnson\AppData\Local\Google\Chrome\User Data\Default\Extensions\cgbogdmdefihhljhfeiklfiedefalcde [2014-11-21]
CHR Extension: (Google Search) - C:\Users\RitaJohnson\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf [2014-11-21]
CHR Extension: (Bookmarks Menu) - C:\Users\RitaJohnson\AppData\Local\Google\Chrome\User Data\Default\Extensions\ffmdedmghpoipeldijkdlcckdpempkdi [2015-02-22]
CHR Extension: (LastPass: Free Password Manager) - C:\Users\RitaJohnson\AppData\Local\Google\Chrome\User Data\Default\Extensions\hdokiejnpimakedhajhdlcegeplioahd [2014-11-23]
CHR Extension: (Google Wallet) - C:\Users\RitaJohnson\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2014-11-21]
CHR Extension: (Click&Clean App) - C:\Users\RitaJohnson\AppData\Local\Google\Chrome\User Data\Default\Extensions\pdabfienifkbhoihedcgeogidfmibmhp [2014-11-21]
CHR Extension: (Gmail) - C:\Users\RitaJohnson\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia [2014-11-21]
CHR HKLM\...\Chrome\Extension: [hdokiejnpimakedhajhdlcegeplioahd] - http://clients2.google.com/service/update2/crx
CHR HKLM-x32\...\Chrome\Extension: [hdokiejnpimakedhajhdlcegeplioahd] - http://clients2.google.com/service/update2/crx

==================== Services (Whitelisted) =================

(If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.)

S3 GamesAppIntegrationService; C:\Program Files (x86)\WildTangent Games\App\GamesAppIntegrationService.exe [227904 2014-05-03] (WildTangent)
R2 MBAMScheduler; C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe [398184 2012-12-14] (Malwarebytes Corporation) [File not signed]
R2 MBAMService; C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [682344 2012-12-14] (Malwarebytes Corporation) [File not signed]
R2 MsMpSvc; C:\Program Files\Microsoft Security Client\MsMpEng.exe [23784 2015-01-30] (Microsoft Corporation)
R3 NisSrv; C:\Program Files\Microsoft Security Client\NisSrv.exe [366512 2015-01-30] (Microsoft Corporation)
S3 WinDefend; C:\Program Files\Windows Defender\mpsvc.dll [1011712 2013-05-26] (Microsoft Corporation)

==================== Drivers (Whitelisted) ====================

(If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.)

R3 kbfiltr; C:\Windows\System32\DRIVERS\kbfiltr.sys [15416 2009-07-20] ( )
R3 MBAMProtector; C:\Windows\system32\drivers\mbam.sys [24176 2012-12-14] (Malwarebytes Corporation) [File not signed]
R0 MpFilter; C:\Windows\System32\DRIVERS\MpFilter.sys [274696 2014-11-15] (Microsoft Corporation)
R2 NisDrv; C:\Windows\System32\DRIVERS\NisDrvWFP.sys [124560 2014-11-15] (Microsoft Corporation)
S3 ubloxusb; C:\Windows\System32\DRIVERS\ubloxusb.sys [95232 2011-11-30] (u-blox AG)

==================== NetSvcs (Whitelisted) ===================

(If an item is included in the fixlist, it will be removed from the registry. Any associated file could be listed separately to be moved.)

==================== One Month Created Files and Folders ========

(If an entry is included in the fixlist, the file\folder will be moved.)

2015-03-01 13:15 - 2015-03-01 13:16 - 00016420 _____ () C:\Users\RitaJohnson\Desktop\FRST.txt
2015-03-01 13:14 - 2015-03-01 13:15 - 02092544 _____ (Farbar) C:\Users\RitaJohnson\Desktop\FRST64.exe
2015-02-25 15:26 - 2015-03-01 10:37 - 00000448 _____ () C:\Windows\setupact.log
2015-02-25 15:26 - 2015-02-25 15:26 - 00000000 _____ () C:\Windows\setuperr.log
2015-02-18 08:15 - 2015-02-18 08:15 - 00000000 ____D () C:\Users\RitaJohnson\Documents\Outlook Files
2015-02-12 10:39 - 2015-01-22 22:42 - 00814080 _____ (Microsoft Corporation) C:\Windows\system32\jscript9diag.dll
2015-02-12 10:39 - 2015-01-22 22:41 - 06041600 _____ (Microsoft Corporation) C:\Windows\system32\jscript9.dll
2015-02-12 10:39 - 2015-01-22 21:43 - 00620032 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jscript9diag.dll
2015-02-12 10:39 - 2015-01-22 21:17 - 04300800 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jscript9.dll
2015-02-11 06:16 - 2015-01-13 23:47 - 00389808 _____ (Microsoft Corporation) C:\Windows\system32\iedkcs32.dll
2015-02-11 06:16 - 2015-01-13 23:09 - 00342712 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iedkcs32.dll
2015-02-11 06:16 - 2015-01-11 21:05 - 02724864 _____ (Microsoft Corporation) C:\Windows\system32\mshtml.tlb
2015-02-11 06:16 - 2015-01-11 21:05 - 00004096 _____ (Microsoft Corporation) C:\Windows\system32\ieetwcollectorres.dll
2015-02-11 06:16 - 2015-01-11 20:49 - 00066560 _____ (Microsoft Corporation) C:\Windows\system32\iesetup.dll
2015-02-11 06:16 - 2015-01-11 20:48 - 02885632 _____ (Microsoft Corporation) C:\Windows\system32\iertutil.dll
2015-02-11 06:16 - 2015-01-11 20:48 - 00048640 _____ (Microsoft Corporation) C:\Windows\system32\ieetwproxystub.dll
2015-02-11 06:16 - 2015-01-11 20:40 - 00054784 _____ (Microsoft Corporation) C:\Windows\system32\jsproxy.dll
2015-02-11 06:16 - 2015-01-11 20:39 - 00034304 _____ (Microsoft Corporation) C:\Windows\system32\iernonce.dll
2015-02-11 06:16 - 2015-01-11 20:34 - 00144384 _____ (Microsoft Corporation) C:\Windows\system32\ieUnatt.exe
2015-02-11 06:16 - 2015-01-11 20:34 - 00114688 _____ (Microsoft Corporation) C:\Windows\system32\ieetwcollector.exe
2015-02-11 06:16 - 2015-01-11 20:25 - 19740160 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtml.dll
2015-02-11 06:16 - 2015-01-11 20:25 - 00968704 _____ (Microsoft Corporation) C:\Windows\system32\MsSpellCheckingFacility.exe
2015-02-11 06:16 - 2015-01-11 20:21 - 02724864 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtml.tlb
2015-02-11 06:16 - 2015-01-11 20:13 - 00077824 _____ (Microsoft Corporation) C:\Windows\system32\JavaScriptCollectionAgent.dll
2015-02-11 06:16 - 2015-01-11 20:08 - 00503296 _____ (Microsoft Corporation) C:\Windows\SysWOW64\vbscript.dll
2015-02-11 06:16 - 2015-01-11 20:07 - 00062464 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iesetup.dll
2015-02-11 06:16 - 2015-01-11 20:07 - 00047616 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieetwproxystub.dll
2015-02-11 06:16 - 2015-01-11 20:05 - 00064000 _____ (Microsoft Corporation) C:\Windows\SysWOW64\MshtmlDac.dll
2015-02-11 06:16 - 2015-01-11 20:04 - 00316928 _____ (Microsoft Corporation) C:\Windows\system32\dxtrans.dll
2015-02-11 06:16 - 2015-01-11 20:02 - 02277888 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iertutil.dll
2015-02-11 06:16 - 2015-01-11 20:00 - 00047104 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jsproxy.dll
2015-02-11 06:16 - 2015-01-11 19:59 - 00030720 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iernonce.dll
2015-02-11 06:16 - 2015-01-11 19:57 - 00478208 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieui.dll
2015-02-11 06:16 - 2015-01-11 19:55 - 00115712 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieUnatt.exe
2015-02-11 06:16 - 2015-01-11 19:48 - 00801280 _____ (Microsoft Corporation) C:\Windows\system32\msfeeds.dll
2015-02-11 06:16 - 2015-01-11 19:48 - 00718848 _____ (Microsoft Corporation) C:\Windows\system32\ie4uinit.exe
2015-02-11 06:16 - 2015-01-11 19:46 - 02125824 _____ (Microsoft Corporation) C:\Windows\system32\inetcpl.cpl
2015-02-11 06:16 - 2015-01-11 19:45 - 00418304 _____ (Microsoft Corporation) C:\Windows\SysWOW64\dxtmsft.dll
2015-02-11 06:16 - 2015-01-11 19:40 - 00060416 _____ (Microsoft Corporation) C:\Windows\SysWOW64\JavaScriptCollectionAgent.dll
2015-02-11 06:16 - 2015-01-11 19:36 - 00168960 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msrating.dll
2015-02-11 06:16 - 2015-01-11 19:35 - 00076288 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtmled.dll
2015-02-11 06:16 - 2015-01-11 19:33 - 00285696 _____ (Microsoft Corporation) C:\Windows\SysWOW64\dxtrans.dll
2015-02-11 06:16 - 2015-01-11 19:23 - 02052608 _____ (Microsoft Corporation) C:\Windows\SysWOW64\inetcpl.cpl
2015-02-11 06:16 - 2015-01-11 19:23 - 00688640 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msfeeds.dll
2015-02-11 06:16 - 2015-01-11 19:22 - 01155072 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtmlmedia.dll
2015-02-11 06:16 - 2015-01-11 19:14 - 12829184 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieframe.dll
2015-02-11 06:16 - 2015-01-11 19:14 - 01548288 _____ (Microsoft Corporation) C:\Windows\system32\urlmon.dll
2015-02-11 06:16 - 2015-01-11 19:02 - 00800768 _____ (Microsoft Corporation) C:\Windows\system32\ieapfltr.dll
2015-02-11 06:16 - 2015-01-11 19:00 - 01888256 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wininet.dll
2015-02-11 06:16 - 2015-01-11 18:56 - 01307136 _____ (Microsoft Corporation) C:\Windows\SysWOW64\urlmon.dll
2015-02-11 06:16 - 2015-01-11 18:55 - 00710144 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieapfltr.dll
2015-02-11 06:15 - 2015-01-11 21:09 - 25056256 _____ (Microsoft Corporation) C:\Windows\system32\mshtml.dll
2015-02-11 06:15 - 2015-01-11 20:48 - 00584192 _____ (Microsoft Corporation) C:\Windows\system32\vbscript.dll
2015-02-11 06:15 - 2015-01-11 20:47 - 00088064 _____ (Microsoft Corporation) C:\Windows\system32\MshtmlDac.dll
2015-02-11 06:15 - 2015-01-11 20:36 - 00633856 _____ (Microsoft Corporation) C:\Windows\system32\ieui.dll
2015-02-11 06:15 - 2015-01-11 20:21 - 00490496 _____ (Microsoft Corporation) C:\Windows\system32\dxtmsft.dll
2015-02-11 06:15 - 2015-01-11 20:08 - 00199680 _____ (Microsoft Corporation) C:\Windows\system32\msrating.dll
2015-02-11 06:15 - 2015-01-11 20:07 - 00092160 _____ (Microsoft Corporation) C:\Windows\system32\mshtmled.dll
2015-02-11 06:15 - 2015-01-11 19:46 - 01359360 _____ (Microsoft Corporation) C:\Windows\system32\mshtmlmedia.dll
2015-02-11 06:15 - 2015-01-11 19:43 - 14401024 _____ (Microsoft Corporation) C:\Windows\system32\ieframe.dll
2015-02-11 06:15 - 2015-01-11 19:27 - 02358272 _____ (Microsoft Corporation) C:\Windows\system32\wininet.dll
2015-02-11 05:52 - 2015-02-03 21:16 - 00894976 _____ (Microsoft Corporation) C:\Windows\system32\appraiser.dll
2015-02-11 05:52 - 2015-02-03 21:16 - 00762368 _____ (Microsoft Corporation) C:\Windows\system32\invagent.dll
2015-02-11 05:52 - 2015-02-03 21:16 - 00609280 _____ (Microsoft Corporation) C:\Windows\system32\generaltel.dll
2015-02-11 05:52 - 2015-02-03 21:16 - 00414720 _____ (Microsoft Corporation) C:\Windows\system32\devinv.dll
2015-02-11 05:52 - 2015-02-03 21:13 - 01098752 _____ (Microsoft Corporation) C:\Windows\system32\aeinv.dll
2015-02-11 05:52 - 2015-01-27 17:36 - 01239720 _____ (Microsoft Corporation) C:\Windows\system32\aitstatic.exe
2015-02-11 05:52 - 2015-01-14 00:09 - 05554112 _____ (Microsoft Corporation) C:\Windows\system32\ntoskrnl.exe
2015-02-11 05:52 - 2015-01-14 00:05 - 00503808 _____ (Microsoft Corporation) C:\Windows\system32\srcore.dll
2015-02-11 05:52 - 2015-01-14 00:05 - 00050176 _____ (Microsoft Corporation) C:\Windows\system32\srclient.dll
2015-02-11 05:52 - 2015-01-14 00:04 - 00296960 _____ (Microsoft Corporation) C:\Windows\system32\rstrui.exe
2015-02-11 05:52 - 2015-01-13 23:44 - 03972544 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ntkrnlpa.exe
2015-02-11 05:52 - 2015-01-13 23:44 - 03917760 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ntoskrnl.exe
2015-02-11 05:52 - 2015-01-13 23:41 - 00043008 _____ (Microsoft Corporation) C:\Windows\SysWOW64\srclient.dll
2015-02-11 05:51 - 2015-02-03 21:16 - 00227328 _____ (Microsoft Corporation) C:\Windows\system32\aepdu.dll
2015-02-11 05:51 - 2015-02-03 21:16 - 00192000 _____ (Microsoft Corporation) C:\Windows\system32\aepic.dll
2015-02-11 05:51 - 2015-01-10 00:48 - 00728064 _____ (Microsoft Corporation) C:\Windows\system32\kerberos.dll
2015-02-11 05:51 - 2015-01-10 00:48 - 00341504 _____ (Microsoft Corporation) C:\Windows\system32\schannel.dll
2015-02-11 05:51 - 2015-01-10 00:48 - 00314880 _____ (Microsoft Corporation) C:\Windows\system32\msv1_0.dll
2015-02-11 05:51 - 2015-01-10 00:48 - 00309760 _____ (Microsoft Corporation) C:\Windows\system32\ncrypt.dll
2015-02-11 05:51 - 2015-01-10 00:48 - 00210944 _____ (Microsoft Corporation) C:\Windows\system32\wdigest.dll
2015-02-11 05:51 - 2015-01-10 00:48 - 00086528 _____ (Microsoft Corporation) C:\Windows\system32\TSpkg.dll
2015-02-11 05:51 - 2015-01-10 00:48 - 00022016 _____ (Microsoft Corporation) C:\Windows\system32\credssp.dll
2015-02-11 05:51 - 2015-01-10 00:27 - 00550912 _____ (Microsoft Corporation) C:\Windows\SysWOW64\kerberos.dll
2015-02-11 05:51 - 2015-01-10 00:27 - 00259584 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msv1_0.dll
2015-02-11 05:51 - 2015-01-10 00:27 - 00248832 _____ (Microsoft Corporation) C:\Windows\SysWOW64\schannel.dll
2015-02-11 05:51 - 2015-01-10 00:27 - 00221184 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ncrypt.dll
2015-02-11 05:51 - 2015-01-10 00:27 - 00172032 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wdigest.dll
2015-02-11 05:51 - 2015-01-10 00:27 - 00065536 _____ (Microsoft Corporation) C:\Windows\SysWOW64\TSpkg.dll
2015-02-11 05:51 - 2015-01-10 00:27 - 00017408 _____ (Microsoft Corporation) C:\Windows\SysWOW64\credssp.dll
2015-02-11 05:45 - 2015-01-15 02:14 - 00155072 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\ksecpkg.sys
2015-02-11 05:45 - 2015-01-15 02:14 - 00095680 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\ksecdd.sys
2015-02-11 05:45 - 2015-01-15 02:09 - 01461760 _____ (Microsoft Corporation) C:\Windows\system32\lsasrv.dll
2015-02-11 05:45 - 2015-01-15 02:09 - 00136192 _____ (Microsoft Corporation) C:\Windows\system32\sspicli.dll
2015-02-11 05:45 - 2015-01-15 02:09 - 00031232 _____ (Microsoft Corporation) C:\Windows\system32\lsass.exe
2015-02-11 05:45 - 2015-01-15 02:09 - 00029184 _____ (Microsoft Corporation) C:\Windows\system32\sspisrv.dll
2015-02-11 05:45 - 2015-01-15 02:09 - 00028160 _____ (Microsoft Corporation) C:\Windows\system32\secur32.dll
2015-02-11 05:45 - 2015-01-15 02:08 - 00064000 _____ (Microsoft Corporation) C:\Windows\system32\auditpol.exe
2015-02-11 05:45 - 2015-01-15 02:06 - 00146432 _____ (Microsoft Corporation) C:\Windows\system32\msaudite.dll
2015-02-11 05:45 - 2015-01-15 02:06 - 00060416 _____ (Microsoft Corporation) C:\Windows\system32\msobjs.dll
2015-02-11 05:45 - 2015-01-15 02:04 - 00686080 _____ (Microsoft Corporation) C:\Windows\system32\adtschema.dll
2015-02-11 05:45 - 2015-01-15 01:42 - 00050176 _____ (Microsoft Corporation) C:\Windows\SysWOW64\auditpol.exe
2015-02-11 05:45 - 2015-01-15 01:42 - 00022016 _____ (Microsoft Corporation) C:\Windows\SysWOW64\secur32.dll
2015-02-11 05:45 - 2015-01-15 01:41 - 00096768 _____ (Microsoft Corporation) C:\Windows\SysWOW64\sspicli.dll
2015-02-11 05:45 - 2015-01-15 01:39 - 00146432 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msaudite.dll
2015-02-11 05:45 - 2015-01-15 01:39 - 00060416 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msobjs.dll
2015-02-11 05:45 - 2015-01-15 01:37 - 00686080 _____ (Microsoft Corporation) C:\Windows\SysWOW64\adtschema.dll
2015-02-11 05:45 - 2015-01-14 22:22 - 00458824 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\cng.sys
2015-02-11 05:45 - 2015-01-12 21:10 - 01424384 _____ (Microsoft Corporation) C:\Windows\system32\WindowsCodecs.dll
2015-02-11 05:45 - 2015-01-12 20:49 - 01230336 _____ (Microsoft Corporation) C:\Windows\SysWOW64\WindowsCodecs.dll
2015-02-11 05:45 - 2014-12-11 23:31 - 01480192 _____ (Microsoft Corporation) C:\Windows\system32\crypt32.dll
2015-02-11 05:45 - 2014-12-11 23:07 - 01174528 _____ (Microsoft Corporation) C:\Windows\SysWOW64\crypt32.dll
2015-02-11 05:45 - 2014-07-06 20:07 - 00229376 _____ (Microsoft Corporation) C:\Windows\system32\wintrust.dll
2015-02-11 05:45 - 2014-07-06 20:06 - 00187904 _____ (Microsoft Corporation) C:\Windows\system32\cryptsvc.dll
2015-02-11 05:45 - 2014-07-06 19:40 - 00179200 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wintrust.dll
2015-02-11 05:45 - 2014-07-06 19:40 - 00143872 _____ (Microsoft Corporation) C:\Windows\SysWOW64\cryptsvc.dll
2015-02-11 05:42 - 2014-11-25 21:53 - 00861696 _____ (Microsoft Corporation) C:\Windows\system32\oleaut32.dll
2015-02-11 05:42 - 2014-11-25 21:32 - 00571904 _____ (Microsoft Corporation) C:\Windows\SysWOW64\oleaut32.dll
2015-02-11 05:41 - 2014-10-03 20:10 - 03722752 _____ (Microsoft Corporation) C:\Windows\system32\mstscax.dll
2015-02-11 05:41 - 2014-10-03 19:42 - 03221504 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mstscax.dll
2015-02-11 05:41 - 2014-10-03 19:42 - 00131584 _____ (Microsoft Corporation) C:\Windows\SysWOW64\aaclient.dll
2015-02-11 05:40 - 2014-12-07 21:09 - 00406528 _____ (Microsoft Corporation) C:\Windows\system32\scesrv.dll
2015-02-11 05:40 - 2014-12-07 20:46 - 00308224 _____ (Microsoft Corporation) C:\Windows\SysWOW64\scesrv.dll
2015-02-11 05:39 - 2015-01-08 20:03 - 03201536 _____ (Microsoft Corporation) C:\Windows\system32\win32k.sys

==================== One Month Modified Files and Folders =======

(If an entry is included in the fixlist, the file\folder will be moved.)

2015-03-01 13:15 - 2014-11-18 08:56 - 00000000 ____D () C:\FRST
2015-03-01 13:12 - 2014-08-03 09:26 - 00000000 ____D () C:\Users\RitaJohnson\Desktop\Desktop InBox
2015-03-01 12:41 - 2014-11-21 14:30 - 00000898 _____ () C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job
2015-03-01 12:39 - 2012-10-15 12:52 - 00000830 _____ () C:\Windows\Tasks\Adobe Flash Player Updater.job
2015-03-01 12:31 - 2014-07-09 19:53 - 00000598 _____ () C:\Windows\Tasks\G2MUpdateTask-S-1-5-21-1380516226-2174940231-4194506438-1001.job
2015-03-01 10:54 - 2012-05-22 03:00 - 01513904 _____ () C:\Windows\WindowsUpdate.log
2015-03-01 09:44 - 2009-07-13 21:20 - 00000000 ____D () C:\Windows\tracing
2015-03-01 08:49 - 2014-11-21 14:30 - 00000894 _____ () C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job
2015-03-01 08:49 - 2013-10-01 08:17 - 00065536 _____ () C:\Windows\system32\Ikeext.etl
2015-03-01 08:49 - 2012-05-22 03:17 - 00045056 _____ () C:\Windows\SysWOW64\acovcnt.exe
2015-03-01 08:49 - 2009-07-13 23:08 - 00000006 ____H () C:\Windows\Tasks\SA.DAT
2015-02-27 10:46 - 2012-10-22 11:05 - 00000000 __RHD () C:\MSOCache
2015-02-27 10:46 - 2012-10-14 22:01 - 00000000 ___HD () C:\Users\RitaJohnson
2015-02-27 10:46 - 2012-05-22 03:15 - 00000000 ____D () C:\ProgramData\P4G
2015-02-27 10:46 - 2009-07-13 21:20 - 00000000 ____D () C:\Windows\registration
2015-02-27 09:34 - 2009-07-13 22:45 - 00018736 ____H () C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
2015-02-27 09:34 - 2009-07-13 22:45 - 00018736 ____H () C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
2015-02-25 11:30 - 2009-07-13 21:20 - 00000000 ____D () C:\Windows\system32\NDF
2015-02-18 06:47 - 2014-07-09 19:53 - 00003648 _____ () C:\Windows\System32\Tasks\G2MUpdateTask-S-1-5-21-1380516226-2174940231-4194506438-1001
2015-02-12 05:25 - 2009-07-13 22:45 - 00348696 _____ () C:\Windows\system32\FNTCACHE.DAT
2015-02-12 05:23 - 2014-12-11 05:27 - 00000000 ____D () C:\Windows\system32\appraiser
2015-02-12 05:23 - 2014-05-06 19:51 - 00000000 ___SD () C:\Windows\system32\CompatTel
2015-02-11 20:46 - 2012-10-22 11:05 - 00000000 ____D () C:\ProgramData\Microsoft Help
2015-02-11 20:46 - 2009-07-13 20:34 - 00001600 _____ () C:\Windows\win.ini
2015-02-11 20:42 - 2012-10-15 09:46 - 00002119 _____ () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Microsoft Security Essentials.lnk
2015-02-11 20:42 - 2012-10-15 09:46 - 00001945 _____ () C:\Windows\epplauncher.mif
2015-02-11 20:42 - 2012-10-15 09:46 - 00000000 ____D () C:\Program Files\Microsoft Security Client
2015-02-11 20:42 - 2012-10-15 09:46 - 00000000 ____D () C:\Program Files (x86)\Microsoft Security Client
2015-02-11 20:41 - 2013-07-23 18:26 - 00000000 ____D () C:\Windows\system32\MRT
2015-02-11 20:34 - 2012-10-15 11:24 - 116773704 _____ (Microsoft Corporation) C:\Windows\system32\MRT.exe
2015-02-10 05:03 - 2009-07-13 23:08 - 00032580 _____ () C:\Windows\Tasks\SCHEDLGU.TXT
2015-02-07 14:34 - 2013-08-04 06:15 - 00000000 ____D () C:\Users\RitaJohnson\Documents\Bible Study Notes
2015-02-06 13:39 - 2012-10-15 12:52 - 00701616 _____ (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerApp.exe
2015-02-06 13:39 - 2012-10-15 12:52 - 00071344 _____ (Adobe Systems Incorporated) C:\Windows\SysWOW64\FlashPlayerCPLApp.cpl
2015-02-06 13:39 - 2012-10-15 12:52 - 00003768 _____ () C:\Windows\System32\Tasks\Adobe Flash Player Updater
2015-02-03 15:36 - 2014-11-21 14:30 - 00003894 _____ () C:\Windows\System32\Tasks\GoogleUpdateTaskMachineUA
2015-02-03 15:36 - 2014-11-21 14:30 - 00003642 _____ () C:\Windows\System32\Tasks\GoogleUpdateTaskMachineCore

==================== Files in the root of some directories =======

2015-01-21 15:19 - 2015-01-21 15:19 - 14147584 _____ () C:\Program Files (x86)\Common Files\lpuninstall.exe
2014-11-25 14:42 - 2014-11-06 07:17 - 1859904 _____ (BeFrugal.com ) C:\Users\RitaJohnson\AppData\Roaming\BeFrugal.com-Install.exe
2014-10-04 10:24 - 2014-10-04 10:24 - 0096788 ____H () C:\Users\RitaJohnson\AppData\Local\TempBitmap.png
2014-09-06 08:28 - 2014-09-06 08:38 - 0000212 _____ () C:\ProgramData\Microsoft.SqlServer.Compact.351.32.bc
2012-05-22 03:20 - 2012-05-22 03:20 - 0000109 _____ () C:\ProgramData\{1FBF6C24-C1FD-4101-A42B-0C564F9E8E79}.log
2012-05-22 03:19 - 2012-05-22 03:20 - 0000105 _____ () C:\ProgramData\{40BF1E83-20EB-11D8-97C5-0009C5020658}.log
2012-05-22 03:18 - 2012-05-22 03:19 - 0000107 _____ () C:\ProgramData\{C59C179C-668D-49A9-B6EA-0121CCFC1243}.log

==================== Bamital & volsnap Check =================

(There is no automatic fix for files that do not pass verification.)

C:\Windows\System32\winlogon.exe => File is digitally signed
C:\Windows\System32\wininit.exe => File is digitally signed
C:\Windows\SysWOW64\wininit.exe => File is digitally signed
C:\Windows\explorer.exe => File is digitally signed
C:\Windows\SysWOW64\explorer.exe => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\SysWOW64\svchost.exe => File is digitally signed
C:\Windows\System32\services.exe => File is digitally signed
C:\Windows\System32\User32.dll => File is digitally signed
C:\Windows\SysWOW64\User32.dll => File is digitally signed
C:\Windows\System32\userinit.exe => File is digitally signed
C:\Windows\SysWOW64\userinit.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed
C:\Windows\System32\Drivers\volsnap.sys => File is digitally signed

LastRegBack: 2015-02-18 06:55

==================== End Of Log ============================

Additional scan result of Farbar Recovery Scan Tool (x64) Version: 29-02-2015
Ran by RitaJohnson at 2015-03-01 13:17:02
Running from C:\Users\RitaJohnson\Desktop
Boot Mode: Normal
==========================================================

==================== Security Center ========================

(If an entry is included in the fixlist, it will be removed.)

AV: Microsoft Security Essentials (Enabled - Up to date) {B7ECF8CD-0188-6703-DBA4-AA65C6ACFB0A}
AS: Microsoft Security Essentials (Enabled - Up to date) {0C8D1929-27B2-688D-E114-9117BD2BB1B7}
AS: Windows Defender (Disabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

==================== Installed Programs ======================

(Only the adware programs with "hidden" flag could be added to the fixlist to unhide them. The adware programs should be uninstalled manually.)

Adobe Flash Player 16 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 16.0.0.305 - Adobe Systems Incorporated)
Adobe Flash Player 16 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 16.0.0.305 - Adobe Systems Incorporated)
Adobe Reader XI (11.0.10) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.10 - Adobe Systems Incorporated)
Adobe Shockwave Player 12.1 (HKLM-x32\...\Adobe Shockwave Player) (Version: 12.1.4.154 - Adobe Systems, Inc.)
Alcor Micro USB Card Reader (HKLM-x32\...\AmUStor) (Version: 1.2.0117.08443 - Alcor Micro Corp.)
Alcor Micro USB Card Reader (x32 Version: 1.2.0117.08443 - Alcor Micro Corp.) Hidden
Amazing Adventures: The Forgotten Dynasty (x32 Version: 2.2.0.97 - WildTangent) Hidden
Asmedia ASM104x USB 3.0 Host Controller Driver (HKLM-x32\...\{E4FB0B39-C991-4EE7-95DD-1A1A7857D33D}) (Version: 1.14.2.0 - Asmedia Technology)
ASUS AI Recovery (HKLM-x32\...\{D39F0676-163E-4595-A917-E28F99BBD4D2}) (Version: 1.0.19 - ASUS)
ASUS FaceLogon (HKLM-x32\...\{64452561-169F-4A36-A2FF-B5E118EC65F5}) (Version: 1.0.0013 - ASUS)
ASUS FancyStart (HKLM-x32\...\{C944B4C5-1C4D-4D95-8AC0-7CEF13914131}) (Version: 1.1.1 - ASUSTeK Computer Inc.)
ASUS LifeFrame3 (HKLM-x32\...\{1DBD1F12-ED93-49C0-A7CC-56CBDE488158}) (Version: 3.0.28 - ASUS)
ASUS Live Update (HKLM-x32\...\{FA540E67-095C-4A1B-97BA-4D547DEC9AF4}) (Version: 3.1.2 - ASUS)
ASUS Power4Gear Hybrid (HKLM\...\{9B6239BF-4E85-4590-8D72-51E30DB1A9AA}) (Version: 1.1.50 - ASUS)
ASUS Splendid Video Enhancement Technology (HKLM-x32\...\{0969AF05-4FF6-4C00-9406-43599238DE0D}) (Version: 1.02.0037 - ASUS)
ASUS Virtual Camera (HKLM-x32\...\{EC8BD21F-0CA0-4BBF-97D9-4A52B30041A1}) (Version: 1.0.24 - asus)
ASUS WebStorage (HKLM-x32\...\ASUS WebStorage) (Version: 3.0.108.222 - eCareme Technologies, Inc.)
AsusScr_K3 Series_ENG (HKLM-x32\...\AsusScr_K3 Series_ENG) (Version: 1.0.0001 - ASUS)
AsusVibe2.0 (HKLM-x32\...\Asus Vibe2.0) (Version: 2.0.9.157 - ASUSTEK)
ATK Package (HKLM-x32\...\{AB5C933E-5C7D-4D30-B314-9C83A49B94BE}) (Version: 1.0.0014 - ASUS)
CCleaner (HKLM\...\CCleaner) (Version: 4.19 - Piriform)
Citrix Online Launcher (HKLM-x32\...\{AC7E7905-8C59-4806-A96D-30936A2B1FC5}) (Version: 1.0.168 - Citrix)
Control ActiveX de Windows Live Mesh para conexiones remotas (HKLM-x32\...\{04668DF2-D32F-4555-9C7E-35523DCD6544}) (Version: 15.4.5722.2 - Microsoft Corporation)
Contrôle ActiveX Windows Live Mesh pour connexions à distance (HKLM-x32\...\{55D003F4-9599-44BF-BA9E-95D060730DD3}) (Version: 15.4.5722.2 - Microsoft Corporation)
Controlo ActiveX do Windows Live Mesh para Ligações Remotas (HKLM-x32\...\{E54EEB5D-41ED-40FE-B4A8-8565DB81469B}) (Version: 15.4.5722.2 - Microsoft Corporation)
CyberLink LabelPrint (HKLM-x32\...\InstallShield_{C59C179C-668D-49A9-B6EA-0121CCFC1243}) (Version: 2.5.3624 - CyberLink Corp.)
CyberLink Media Suite (HKLM-x32\...\InstallShield_{1FBF6C24-C1FD-4101-A42B-0C564F9E8E79}) (Version: 8.0.2926 - CyberLink Corp.)
CyberLink Power2Go (HKLM-x32\...\InstallShield_{40BF1E83-20EB-11D8-97C5-0009C5020658}) (Version: 7.0.0.1126 - CyberLink Corp.)
D3DX10 (x32 Version: 15.4.2368.0902 - Microsoft) Hidden
e-Sword (HKLM-x32\...\{118071AB-6572-4FAD-A1FD-67264C994350}) (Version: 10.01.0000 - Rick Meyers)
Fast Boot (HKLM\...\{13F4A7F3-EABC-4261-AF6B-1317777F0755}) (Version: 1.0.10 - ASUS)
Galeria de Fotografias do Windows Live (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Galería fotográfica de Windows Live (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Galerie de photos Windows Live (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 40.0.2214.115 - Google Inc.)
Google Update Helper (x32 Version: 1.3.25.11 - Google Inc.) Hidden
Google Update Helper (x32 Version: 1.3.26.9 - Google Inc.) Hidden
GoToMeeting 7.1.0.2352 (HKU\S-1-5-21-1380516226-2174940231-4194506438-1001\...\GoToMeeting) (Version: 7.1.0.2352 - CitrixOnline)
Intel(R) Control Center (HKLM-x32\...\{F8A9085D-4C7A-41a9-8A77-C8998A96C421}) (Version: 1.2.1.1007 - Intel Corporation)
Intel(R) Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 7.0.0.1144 - Intel Corporation)
Intel(R) Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 9.17.10.2932 - Intel Corporation)
join.me (HKU\S-1-5-21-1380516226-2174940231-4194506438-1001\...\JoinMe) (Version: 1.9.1.204 - LogMeIn, Inc.)
Junk Mail filter update (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
LastPass (uninstall only) (HKLM-x32\...\LastPass) (Version: - LastPass)
Malwarebytes Anti-Malware version 1.70.0.1100 (HKLM-x32\...\Malwarebytes' Anti-Malware_is1) (Version: 1.70.0.1100 - Malwarebytes Corporation)
MemLok3 (HKLM-x32\...\{9CD95786-7465-4CCF-975B-DDFB0C02256B}) (Version: 3.0.1 - MemLok)
Mesh Runtime (x32 Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Microsoft .NET Framework 4.5.2 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.51209 - Microsoft Corporation)
Microsoft Access database engine 2010 (English) (HKLM-x32\...\{90140000-00D1-0409-0000-0000000FF1CE}) (Version: 14.0.6029.1000 - Microsoft Corporation)
Microsoft Office Home and Business 2010 (HKLM-x32\...\Office14.SingleImage) (Version: 14.0.7015.1000 - Microsoft Corporation)
Microsoft Security Essentials (HKLM\...\Microsoft Security Client) (Version: 4.7.205.0 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Streets & Trips 2013 (HKLM-x32\...\{C82185E8-C27B-4EF4-2013-4444BC2C2B6D}) (Version: 19.0.17.2200 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (HKLM\...\Microsoft Visual Studio 2010 Tools for Office Runtime (x64)) (Version: 10.0.50903 - Microsoft Corporation)
Mystery P.I. - The London Caper (x32 Version: 2.2.0.95 - WildTangent) Hidden
Mystery P.I. - The New York Fortune (x32 Version: 2.2.0.97 - WildTangent) Hidden
Outlook4Gmail 3.1 (HKLM-x32\...\{6A53C42D-DCCD-46B7-9143-51071726A6F6}_is1) (Version: - Scand Ltd.)
Qualcomm Atheros WiFi Driver Installation (HKLM-x32\...\{7D916FA5-DAE9-4A25-B089-655C70EAF607}) (Version: 9.2 - Qualcomm Atheros)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6304 - Realtek Semiconductor Corp.)
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{DE28B448-32E8-4E8F-84F0-A52B21A49B5B}) (Version: - Microsoft)
Sonic Focus (HKLM-x32\...\{09BCB9CE-964B-4BDA-AE46-B5A0ABEF1D3F}) (Version: 1.00.0000 - Virage Logic, Corp.)
StartMeeting (HKU\S-1-5-21-1380516226-2174940231-4194506438-1001\...\StartMeeting) (Version: 1.3.4533.1001 - Start Meeting LLC)
swMSM (x32 Version: 12.0.0.1 - Adobe Systems, Inc) Hidden
Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 15.3.6.0 - Synaptics Incorporated)
The Action Machine 3 (HKLM-x32\...\The Action Machine 3_is1) (Version: - Simply Brilliant Inc.)
Update Installer for WildTangent Games App (x32 Version: - WildTangent) Hidden
WildTangent Games (HKLM-x32\...\WildTangent wildgames Master Uninstall) (Version: 1.0.4.0 - WildTangent)
WildTangent Games App (x32 Version: 4.0.11.2 - WildTangent) Hidden
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 15.4.3538.0513 - Microsoft Corporation)
Windows Live Mesh ActiveX Control for Remote Connections (HKLM-x32\...\{2902F983-B4C1-44BA-B85D-5C6D52E2C441}) (Version: 15.4.5722.2 - Microsoft Corporation)
WinFlash (HKLM-x32\...\{8F21291E-0444-4B1D-B9F9-4370A73E346D}) (Version: 2.32.3 - ASUS)
WinPatrol (HKLM\...\{A62F9CD0-B2E0-4F2A-88F2-79254A3C8539}) (Version: 25.6.2012.1 - BillP Studios)
Wireless Console 3 (HKLM-x32\...\{19EA33FB-B34E-40EA-8B8A-61743AEB795A}) (Version: 3.0.25 - ASUS)
WOT for Internet Explorer (HKLM\...\{DCAEC601-735C-41AE-B84F-D792F09FB7D1}) (Version: 12.8.2.0 - WOT Services Oy)
用于远程连接的 Windows Live Mesh ActiveX 控件(简体中&#25991 (HKLM-x32\...\{F992409C-9D10-4AE2-BAEB-B5409AD3785E}) (Version: 15.4.5722.2 - Microsoft Corporation)
適用遠端連線的 Windows Live Mesh ActiveX 控制項 (HKLM-x32\...\{622DE1BE-9EDE-49D3-B349-29D64760342A}) (Version: 15.4.5722.2 - Microsoft Corporation)

==================== Custom CLSID (selected items): ==========================

(If an entry is included in the fixlist, it will be removed from registry. Any eventual file will not be moved.)

CustomCLSID: HKU\S-1-5-21-1380516226-2174940231-4194506438-1001_Classes\CLSID\{84B5A313-CD5D-4904-8BA2-AFDC81C1B309}\InprocServer32 -> C:\Users\RitaJohnson\AppData\Local\Citrix\GoToMeeting\1440\G2MOutlookAddin64.dll (Citrix Online, a division of Citrix Systems, Inc.)

==================== Restore Points =========================

25-02-2015 19:38:36 Windows Update
01-03-2015 09:05:11 Windows Update

==================== Hosts content: ==========================

(If needed Hosts: directive could be included in the fixlist to reset Hosts.)

2009-07-13 20:34 - 2009-06-10 15:00 - 00000824 ____A C:\Windows\system32\Drivers\etc\hosts

==================== Scheduled Tasks (whitelisted) =============

(If an entry is included in the fixlist, it will be removed from registry. Any associated file could be listed separately to be moved.)

Task: {04108A21-6F2A-4ACF-A93A-CD5C9300B8E2} - System32\Tasks\{08E4AEA2-E369-4680-ADF7-BACB676634BE} => pcalua.exe -a C:\Users\RitaJohnson\Desktop\HijackThis.exe -d C:\Users\RitaJohnson\Desktop
Task: {0A68E06C-20C5-41DE-ACBF-D3FE23695AEF} - System32\Tasks\ACMON => C:\Program Files (x86)\ASUS\Splendid\ACMON.exe [2011-12-06] (ASUS)
Task: {2168C7FC-AF31-4AF0-83E8-DEB2FBDF5972} - System32\Tasks\CCleanerSkipUAC => C:\Program Files\CCleaner\CCleaner.exe [2014-10-29] (Piriform Ltd)
Task: {21DCE49A-FFB5-4D1A-BA87-15EA9EBEBC47} - System32\Tasks\G2MUpdateTask-S-1-5-21-1380516226-2174940231-4194506438-1001 => C:\Users\RitaJohnson\AppData\Local\Citrix\GoToMeeting\2352\g2mupdate.exe [2015-02-18] (Citrix Online, a division of Citrix Systems, Inc.)
Task: {4F14080B-3B63-4A83-8E16-6A6730D9A1B2} - System32\Tasks\ASUS P4G => C:\Program Files\ASUS\P4G\BatteryLife.exe [2011-11-15] (ASUS)
Task: {5EAADD29-0C2A-46C1-AE5B-8EBB41C38B77} - System32\Tasks\ASUS SmartLogon Console Sensor => C:\Program Files (x86)\ASUS\FaceLogon\sensorsrv.exe [2011-10-03] (ASUS)
Task: {73F5CD79-0CB5-4B17-820E-23194BB50156} - System32\Tasks\Adobe Acrobat Update Task => C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe [2014-12-19] (Adobe Systems Incorporated)
Task: {96760974-B557-4DB7-8163-06762EA0CB00} - System32\Tasks\GoogleUpdateTaskMachineCore => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2014-11-21] (Google Inc.)
Task: {C5AD9D91-6C00-4DDA-9B0E-1BCB533549BD} - System32\Tasks\Adobe Flash Player Updater => C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2015-02-06] (Adobe Systems Incorporated)
Task: {D9B41A1F-13C7-4071-BF49-6FF6B0D8BDD2} - System32\Tasks\OfficeSoftwareProtectionPlatform\SvcRestartTask => Sc.exe start osppsvc
Task: {F198F7D8-26D5-4473-81B8-3F843E140710} - System32\Tasks\ATKOSD2 => C:\Program Files (x86)\ASUS\ATK Package\ATKOSD2\ATKOSD2.exe [2011-07-21] (ASUS)
Task: {F649BE9C-ECA2-402A-B8E5-D7E1036F5B77} - System32\Tasks\GoogleUpdateTaskMachineUA => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2014-11-21] (Google Inc.)
Task: C:\Windows\Tasks\Adobe Flash Player Updater.job => C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
Task: C:\Windows\Tasks\G2MUpdateTask-S-1-5-21-1380516226-2174940231-4194506438-1001.job => C:\Users\RitaJohnson\AppData\Local\Citrix\GoToMeeting\2352\g2mupdate.exe
Task: C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
Task: C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe

==================== Loaded Modules (whitelisted) ==============

2010-07-14 17:11 - 2010-07-14 17:11 - 00031360 _____ () C:\Program Files\ASUS\P4G\DevMng.dll
2012-03-28 20:46 - 2011-05-05 06:30 - 00057640 _____ () C:\Program Files\Synaptics\SynTP\SynTPEnhPS.dll
2012-03-28 20:45 - 2011-07-26 01:37 - 00094208 _____ () C:\Windows\System32\IccLibDll_x64.dll
2011-12-06 17:21 - 2011-12-06 17:21 - 00009216 _____ () C:\Program Files (x86)\ASUS\Splendid\GLCDdll.dll
2010-08-20 10:57 - 2010-08-20 10:57 - 00619816 _____ () C:\Program Files (x86)\CyberLink\Power2Go\CLMediaLibrary.dll
2010-08-20 10:57 - 2010-08-20 10:57 - 00013096 _____ () C:\Program Files (x86)\CyberLink\Power2Go\CLMLSvcPS.dll
2012-10-15 09:40 - 2012-06-20 15:23 - 00599419 _____ () C:\Program Files (x86)\BillP Studios\WinPatrol\sqlite3.dll
2007-07-12 12:11 - 2007-07-12 12:11 - 01163264 _____ () C:\Program Files (x86)\ASUS\Wireless Console 3\acAuth.dll

==================== Alternate Data Streams (whitelisted) =========

(If an entry is included in the fixlist, only the Alternate Data Streams will be removed.)

AlternateDataStreams: C:\Users\RitaJohnson\Downloads\noname.eml:OECustomProperty

==================== Safe Mode (whitelisted) ===================

(If an item is included in the fixlist, it will be removed from the registry. The "AlternateShell" will be restored.)

HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\.Winhlpsvr => ""="Service"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\ipnpf.sys => ""="Driver"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\.Winhlpsvr => ""="Service"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\ipnpf.sys => ""="Driver"

==================== EXE Association (whitelisted) ===============

(If an entry is included in the fixlist, the default will be restored. None default entries will be removed.)

==================== Other Areas ============================

(Currently there is no automatic fix for this section.)

HKU\S-1-5-21-1380516226-2174940231-4194506438-1001\Control Panel\Desktop\\Wallpaper -> C:\Users\RitaJohnson\AppData\Roaming\Microsoft\Windows\Themes\TranscodedWallpaper.jpg
DNS Servers: 192.168.10.1

==================== MSCONFIG/TASK MANAGER disabled items ==

(Currently there is no automatic fix for this section.)

MSCONFIG\startupreg: Adobe Reader Speed Launcher => "C:\Program Files (x86)\Adobe\Reader 10.0\Reader\Reader_sl.exe"
MSCONFIG\startupreg: ASUS Screen Saver Protector => C:\Windows\AsScrPro.exe
MSCONFIG\startupreg: CLMLServer => "C:\Program Files (x86)\CyberLink\Power2Go\CLMLSvc.exe"
MSCONFIG\startupreg: RtHDVCpl => C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe -s

==================== Accounts: =============================

Administrator (S-1-5-21-1380516226-2174940231-4194506438-500 - Administrator - Disabled)
Guest (S-1-5-21-1380516226-2174940231-4194506438-501 - Limited - Disabled)
HomeGroupUser$ (S-1-5-21-1380516226-2174940231-4194506438-1002 - Limited - Enabled)
RitaJohnson (S-1-5-21-1380516226-2174940231-4194506438-1001 - Administrator - Enabled) => C:\Users\RitaJohnson

==================== Faulty Device Manager Devices =============

Name: WAN Miniport (IP) - Tpacketv Miniport
Description: Tpacketv Miniport
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: TpacketvMP
Problem: : Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)
Resolution: A registry problem was detected.
This can occur when more than one service is defined for a device, if there is a failure opening the service subkey, or if the driver name cannot be obtained from the service subkey. Try these options:
On the "General Properties" tab of the device, click "Troubleshoot" to start the troubleshooting wizard.
Click "Uninstall", and then click "Scan for hardware changes" to load a usable driver.

Name: WAN Miniport (Network Monitor) - Tpacketv Miniport
Description: Tpacketv Miniport
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: TpacketvMP
Problem: : Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)
Resolution: A registry problem was detected.
This can occur when more than one service is defined for a device, if there is a failure opening the service subkey, or if the driver name cannot be obtained from the service subkey. Try these options:
On the "General Properties" tab of the device, click "Troubleshoot" to start the troubleshooting wizard.
Click "Uninstall", and then click "Scan for hardware changes" to load a usable driver.

Name: Tpacketv Miniport #5
Description: Tpacketv Miniport
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: TpacketvMP
Problem: : Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)
Resolution: A registry problem was detected.
This can occur when more than one service is defined for a device, if there is a failure opening the service subkey, or if the driver name cannot be obtained from the service subkey. Try these options:
On the "General Properties" tab of the device, click "Troubleshoot" to start the troubleshooting wizard.
Click "Uninstall", and then click "Scan for hardware changes" to load a usable driver.

Name: WAN Miniport (IPv6) - Tpacketv Miniport
Description: Tpacketv Miniport
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: TpacketvMP
Problem: : Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)
Resolution: A registry problem was detected.
This can occur when more than one service is defined for a device, if there is a failure opening the service subkey, or if the driver name cannot be obtained from the service subkey. Try these options:
On the "General Properties" tab of the device, click "Troubleshoot" to start the troubleshooting wizard.
Click "Uninstall", and then click "Scan for hardware changes" to load a usable driver.

Name: Atheros AR8151 PCI-E Gigabit Ethernet Controller (NDIS 6.20)
Description: Atheros AR8151 PCI-E Gigabit Ethernet Controller (NDIS 6.20)
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Atheros
Service: L1C
Problem: : This device is disabled. (Code 22)
Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.

==================== Event log errors: =========================

Application errors:
==================
Error: (02/27/2015 00:42:39 PM) (Source: System Restore) (EventID: 8193) (User: )
Description: Failed to create restore point (Process = C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Setup.exe Files (x86)\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Setup.exe" -Embedding; Description = Configured Microsoft Office Home and Business 2010; Error = 0x8007043c).

Error: (02/27/2015 10:43:13 AM) (Source: Winlogon) (EventID: 4103) (User: )
Description: Windows license activation failed. Error 0x00000000.

Error: (02/27/2015 10:43:13 AM) (Source: Software Protection Platform Service) (EventID: 8198) (User: )
Description: License Activation (slui.exe) failed with the following error code:
0x8007043C

Error: (02/27/2015 09:41:33 AM) (Source: SideBySide) (EventID: 59) (User: )
Description: Activation context generation failed for "1".Error in manifest or policy file "2" on line 3.
Invalid Xml syntax.

Error: (02/27/2015 08:13:23 AM) (Source: Software Protection Platform Service) (EventID: 8211) (User: )
Description: Update Windows license and product key tokens failed with 0x8007045D.

Error: (02/25/2015 07:19:44 PM) (Source: Software Protection Platform Service) (EventID: 8212) (User: )
Description: Rearm failed for AppId = 55c92734-d682-4d71-983e-d6ec3f16059f, SkuId = (null) - 1 Rearms Remaining. Error Code: 0x8007045D

Error: (02/25/2015 03:26:28 PM) (Source: ESENT) (EventID: 455) (User: )
Description: taskhost (1976) WebCacheLocal: Error -1811 occurred while opening logfile C:\Users\RitaJohnson\AppData\Local\Microsoft\Windows\WebCache\V01017AA.log.

Error: (02/25/2015 08:41:46 AM) (Source: System Restore) (EventID: 8193) (User: )
Description: Failed to create restore point (Process = C:\Windows\servicing\TrustedInstaller.exe; Description = Windows Modules Installer; Error = 0x81000101).

Error: (02/25/2015 08:28:50 AM) (Source: SideBySide) (EventID: 59) (User: )
Description: Activation context generation failed for "1".Error in manifest or policy file "2" on line 3.
Invalid Xml syntax.

Error: (02/25/2015 08:28:28 AM) (Source: System Restore) (EventID: 8193) (User: )
Description: Failed to create restore point (Process = C:\Windows\system32\svchost.exe -k netsvcs; Description = Windows Update; Error = 0x81000101).

System errors:
=============
Error: (03/01/2015 08:52:04 AM) (Source: Service Control Manager) (EventID: 7000) (User: )
Description: The Software Protection service failed to start due to the following error:
%%1053

Error: (03/01/2015 08:52:04 AM) (Source: Service Control Manager) (EventID: 7009) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Software Protection service to connect.

Error: (03/01/2015 08:49:12 AM) (Source: EventLog) (EventID: 6008) (User: )
Description: The previous system shutdown at 8:46:27 AM on ‎3/‎1/‎2015 was unexpected.

Error: (03/01/2015 08:46:47 AM) (Source: Service Control Manager) (EventID: 7006) (User: )
Description: The ScRegSetValueExW call failed for Start with the following error:
%%5

Error: (03/01/2015 08:45:34 AM) (Source: Service Control Manager) (EventID: 7000) (User: )
Description: The Software Protection service failed to start due to the following error:
%%1053

Error: (03/01/2015 08:45:34 AM) (Source: Service Control Manager) (EventID: 7009) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Software Protection service to connect.

Error: (03/01/2015 08:44:02 AM) (Source: DCOM) (EventID: 10005) (User: )
Description: 1053gupdate/comsvc{4EB61BAC-A3B6-4760-9581-655041EF4D69}

Error: (03/01/2015 08:43:56 AM) (Source: Service Control Manager) (EventID: 7000) (User: )
Description: The Google Update Service (gupdate) service failed to start due to the following error:
%%1053

Error: (03/01/2015 08:43:56 AM) (Source: Service Control Manager) (EventID: 7009) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Google Update Service (gupdate) service to connect.

Error: (03/01/2015 08:43:20 AM) (Source: Service Control Manager) (EventID: 7000) (User: )
Description: The Intel(R) Management and Security Application User Notification Service service failed to start due to the following error:
%%1053

Microsoft Office Sessions:
=========================
Error: (02/27/2015 00:42:39 PM) (Source: System Restore) (EventID: 8193) (User: )
Description: C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Setup.exe Files (x86)\Common Files\Microsoft Shared\OFFICE14\Office Setup Controller\Setup.exe" -EmbeddingConfigured Microsoft Office Home and Business 20100x8007043c

Error: (02/27/2015 10:43:13 AM) (Source: Winlogon) (EventID: 4103) (User: )
Description: 0x000000000x00000001

Error: (02/27/2015 10:43:13 AM) (Source: Software Protection Platform Service) (EventID: 8198) (User: )
Description: 0x8007043C

Error: (02/27/2015 09:41:33 AM) (Source: SideBySide) (EventID: 59) (User: )
Description: c:\users\ritajohnson\appdata\local\citrix\gotomeeting\1960\g2mvideoconference.exec:\users\ritajohnson\appdata\local\citrix\gotomeeting\1960\g2mvideoconference.exe0

Error: (02/27/2015 08:13:23 AM) (Source: Software Protection Platform Service) (EventID: 8211) (User: )
Description: 0x8007045D

Error: (02/25/2015 07:19:44 PM) (Source: Software Protection Platform Service) (EventID: 8212) (User: )
Description: 0x8007045D55c92734-d682-4d71-983e-d6ec3f16059f(null)1

Error: (02/25/2015 03:26:28 PM) (Source: ESENT) (EventID: 455) (User: )
Description: taskhost1976WebCacheLocal: C:\Users\RitaJohnson\AppData\Local\Microsoft\Windows\WebCache\V01017AA.log-1811

Error: (02/25/2015 08:41:46 AM) (Source: System Restore) (EventID: 8193) (User: )
Description: C:\Windows\servicing\TrustedInstaller.exeWindows Modules Installer0x81000101

Error: (02/25/2015 08:28:50 AM) (Source: SideBySide) (EventID: 59) (User: )
Description: c:\users\ritajohnson\appdata\local\citrix\gotomeeting\1960\g2mvideoconference.exec:\users\ritajohnson\appdata\local\citrix\gotomeeting\1960\g2mvideoconference.exe0

Error: (02/25/2015 08:28:28 AM) (Source: System Restore) (EventID: 8193) (User: )
Description: C:\Windows\system32\svchost.exe -k netsvcsWindows Update0x81000101

==================== Memory info ===========================

Processor: Intel(R) Core(TM) i3-2310M CPU @ 2.10GHz
Percentage of memory in use: 33%
Total physical RAM: 3873.14 MB
Available physical RAM: 2578.5 MB
Total Pagefile: 7744.47 MB
Available Pagefile: 6096.73 MB
Total Virtual: 8192 MB
Available Virtual: 8191.85 MB

==================== Drives ================================

Drive c: (OS) (Fixed) (Total:186.3 GB) (Free:136.54 GB) NTFS ==>[System with boot components (obtained from reading drive)]
Drive d: (DATA) (Fixed) (Total:254.46 GB) (Free:254.35 GB) NTFS
Drive e: (New) (CDROM) (Total:4.34 GB) (Free:0 GB) CDFS

==================== MBR & Partition Table ==================

========================================================
Disk: 0 (MBR Code: Windows 7 or 8) (Size: 465.8 GB) (Disk ID: E3102A4B)
Partition 1: (Not Active) - (Size=25 GB) - (Type=1C)
Partition 2: (Active) - (Size=186.3 GB) - (Type=07 NTFS)
Partition 3: (Not Active) - (Size=254.5 GB) - (Type=07 NTFS)

==================== End Of Log ============================

dbreeze · Mar 2, 2015

FIRST >>>>

Download the attached fixlist.txt file and save it to the Desktop.

NOTE. It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work.

NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system

Run FRST64 by right clicking on the FRST64.exe file, selecting "Run as Administrator..". The User Account Control may open up; if it does, select Yes to continue to let FRST open and load.

The tool will check for an updated version of itself every time it loads; please allow it to do this and the program will either inform you it is downloading an updated copy (and to wait until it is safe to continue) or show that it is ready to use (meaning there is no update found) and you can continue on. Press the Fix button just once and wait. The tool will create a restore point, process the script and ask for a restart of your system.

If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.

When finished FRST will generate a log on the Desktop (Fixlog.txt). Please post the log in your next reply.

SECOND >>>>

Please download Farbar Service Scanner to your desktop and double click on the file to run it.

Make sure the following options are checked:

Internet Services

Windows Firewall

System Restore

Security Center

Windows Update

Windows Defender

Other Services

Press "Scan".

It will create a log (FSS.txt) in the same directory the tool is run.

Please copy and paste the log to your reply.

Information to Reply with >>>>

The Fixlog.txt log file text.

The FSS.txt log file text.

wcjohnson66 · Mar 2, 2015

Fix result of Farbar Recovery Tool (FRST written by Farbar) (x64) Version: 29-02-2015
Ran by RitaJohnson at 2015-03-02 07:57:41 Run:2
Running from C:\Users\RitaJohnson\Desktop
Loaded Profiles: RitaJohnson (Available profiles: RitaJohnson)
Boot Mode: Safe Mode (with Networking)
==============================================

Content of fixlist:
*****************
start
CreateRestorePoint:
CloseProcesses:
HKU\S-1-5-21-1380516226-2174940231-4194506438-1001\...\MountPoints2: {1a66c7de-3b07-11e3-bd01-a197f4badb58} - F:\setup.exe -a
CHR HKLM\SOFTWARE\Policies\Google: Policy restriction <======= ATTENTION
HKLM\SOFTWARE\Policies\Microsoft\Internet Explorer: Policy restriction <======= ATTENTION
SearchScopes: HKLM -> DefaultScope value is missing.
SearchScopes: HKLM -> {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = http://www.bing.com/search?q={searchTerms}&form=ASUTDF&pc=NP06&src=IE-SearchBox
SearchScopes: HKLM-x32 -> DefaultScope value is missing.
SearchScopes: HKLM-x32 -> {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = http://www.bing.com/search?q={searchTerms}&form=ASUTDF&pc=NP06&src=IE-SearchBox
SearchScopes: HKU\S-1-5-21-1380516226-2174940231-4194506438-1001 -> DefaultScope {7D3AF061-BB40-444F-AB14-927407B2C17B} URL = https://www.google.com/search?q={searchTerms}
SearchScopes: HKU\S-1-5-21-1380516226-2174940231-4194506438-1001 -> {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
SearchScopes: HKU\S-1-5-21-1380516226-2174940231-4194506438-1001 -> {7D3AF061-BB40-444F-AB14-927407B2C17B} URL = https://www.google.com/search?q={searchTerms}
FF Plugin: @microsoft.com/GENUINE -> disabled No File
CHR Extension: (Duckie Deck - Games for Kids) - C:\Users\RitaJohnson\AppData\Local\Google\Chrome\User Data\Default\Extensions\bkcldaifgljnnnikmmaoceclpcbfdaon [2014-11-21]
2014-11-25 14:42 - 2014-11-06 07:17 - 1859904 _____ (BeFrugal.com ) C:\Users\RitaJohnson\AppData\Roaming\BeFrugal.com-Install.exe
2014-10-04 10:24 - 2014-10-04 10:24 - 0096788 ____H () C:\Users\RitaJohnson\AppData\Local\TempBitmap.png
2012-05-22 03:20 - 2012-05-22 03:20 - 0000109 _____ () C:\ProgramData\{1FBF6C24-C1FD-4101-A42B-0C564F9E8E79}.log
2012-05-22 03:19 - 2012-05-22 03:20 - 0000105 _____ () C:\ProgramData\{40BF1E83-20EB-11D8-97C5-0009C5020658}.log
2012-05-22 03:18 - 2012-05-22 03:19 - 0000107 _____ () C:\ProgramData\{C59C179C-668D-49A9-B6EA-0121CCFC1243}.log
Task: {04108A21-6F2A-4ACF-A93A-CD5C9300B8E2} - System32\Tasks\{08E4AEA2-E369-4680-ADF7-BACB676634BE} => pcalua.exe -a C:\Users\RitaJohnson\Desktop\HijackThis.exe -d C:\Users\RitaJohnson\Desktop
cmd: ipconfig /flushdns
cmd: netsh advfirewall reset
cmd: netsh advfirewall set allprofiles state on
Reboot:
end

*****************

Error: Restore point can only be created in normal mode.
Processes closed successfully.
"HKU\S-1-5-21-1380516226-2174940231-4194506438-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\{1a66c7de-3b07-11e3-bd01-a197f4badb58}" => Key deleted successfully.
HKCR\CLSID\{1a66c7de-3b07-11e3-bd01-a197f4badb58} => Key not found.
"HKLM\SOFTWARE\Policies\Google" => Key deleted successfully.
"HKLM\SOFTWARE\Policies\Microsoft\Internet Explorer" => Key deleted successfully.
HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\\DefaultScope => Value was restored successfully.
"HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}" => Key deleted successfully.
HKCR\CLSID\{0633EE93-D776-472f-A0FF-E1416B8B2E3A} => Key not found.
HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\SearchScopes\\DefaultScope => Value was restored successfully.
"HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}" => Key deleted successfully.
HKCR\Wow6432Node\CLSID\{0633EE93-D776-472f-A0FF-E1416B8B2E3A} => Key not found.
HKU\S-1-5-21-1380516226-2174940231-4194506438-1001\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\\DefaultScope => value deleted successfully.
"HKU\S-1-5-21-1380516226-2174940231-4194506438-1001\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}" => Key deleted successfully.
HKCR\CLSID\{0633EE93-D776-472f-A0FF-E1416B8B2E3A} => Key not found.
"HKU\S-1-5-21-1380516226-2174940231-4194506438-1001\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{7D3AF061-BB40-444F-AB14-927407B2C17B}" => Key deleted successfully.
HKCR\CLSID\{7D3AF061-BB40-444F-AB14-927407B2C17B} => Key not found.
"HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE" => Key deleted successfully.
C:\Users\RitaJohnson\AppData\Local\Google\Chrome\User Data\Default\Extensions\bkcldaifgljnnnikmmaoceclpcbfdaon => Moved successfully.
C:\Users\RitaJohnson\AppData\Roaming\BeFrugal.com-Install.exe => Moved successfully.
C:\Users\RitaJohnson\AppData\Local\TempBitmap.png => Moved successfully.
C:\ProgramData\{1FBF6C24-C1FD-4101-A42B-0C564F9E8E79}.log => Moved successfully.
C:\ProgramData\{40BF1E83-20EB-11D8-97C5-0009C5020658}.log => Moved successfully.
C:\ProgramData\{C59C179C-668D-49A9-B6EA-0121CCFC1243}.log => Moved successfully.
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{04108A21-6F2A-4ACF-A93A-CD5C9300B8E2}" => Key Deleted successfully.
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{04108A21-6F2A-4ACF-A93A-CD5C9300B8E2}" => Key Deleted successfully.
C:\Windows\System32\Tasks\{08E4AEA2-E369-4680-ADF7-BACB676634BE} => Moved successfully.
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\{08E4AEA2-E369-4680-ADF7-BACB676634BE}" => Key Deleted successfully.

========= ipconfig /flushdns =========

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========= End of CMD: =========

========= netsh advfirewall reset =========

Ok.

========= End of CMD: =========

========= netsh advfirewall set allprofiles state on =========

Ok.

========= End of CMD: =========

The system needed a reboot.

==== End of Fixlog 07:57:45 ====

wcjohnson66 · Mar 2, 2015

Farbar Service Scanner Version: 17-01-2015
Ran by RitaJohnson (administrator) on 02-03-2015 at 08:03:00
Running from "C:\Users\RitaJohnson\Desktop"
Microsoft Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Network
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.

Windows Firewall:
=============

Firewall Disabled Policy:
==================

System Restore:
============
SDRSVC Service is not running. Checking service configuration:
The start type of SDRSVC service is OK.
The ImagePath of SDRSVC service is OK.
The ServiceDll of SDRSVC service is OK.

VSS Service is not running. Checking service configuration:
The start type of VSS service is OK.
The ImagePath of VSS service is OK.

System Restore Policy:
========================

Action Center:
============

wscsvc Service is not running. Checking service configuration:
The start type of wscsvc service is OK.
The ImagePath of wscsvc service is OK.
The ServiceDll of wscsvc service is OK.

Windows Update:
============
wuauserv Service is not running. Checking service configuration:
The start type of wuauserv service is OK.
The ImagePath of wuauserv service is OK.
The ServiceDll of wuauserv service is OK.

BITS Service is not running. Checking service configuration:
The start type of BITS service is OK.
The ImagePath of BITS service is OK.
The ServiceDll of BITS service is OK.

EventSystem Service is not running. Checking service configuration:
The start type of EventSystem service is OK.
The ImagePath of EventSystem service is OK.
The ServiceDll of EventSystem service is OK.

Windows Autoupdate Disabled Policy:
============================

Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend service is OK.
The ServiceDll of WinDefend service is OK.

Windows Defender Disabled Policy:
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1

Other Services:
==============

File Check:
========
C:\Windows\System32\nsisvc.dll => File is digitally signed
C:\Windows\System32\drivers\nsiproxy.sys => File is digitally signed
C:\Windows\System32\dhcpcore.dll => File is digitally signed
C:\Windows\System32\drivers\afd.sys => File is digitally signed
C:\Windows\System32\drivers\tdx.sys => File is digitally signed
C:\Windows\System32\Drivers\tcpip.sys => File is digitally signed
C:\Windows\System32\dnsrslvr.dll => File is digitally signed
C:\Windows\System32\mpssvc.dll => File is digitally signed
C:\Windows\System32\bfe.dll => File is digitally signed
C:\Windows\System32\drivers\mpsdrv.sys => File is digitally signed
C:\Windows\System32\SDRSVC.dll => File is digitally signed
C:\Windows\System32\vssvc.exe => File is digitally signed
C:\Windows\System32\wscsvc.dll => File is digitally signed
C:\Windows\System32\wbem\WMIsvc.dll => File is digitally signed
C:\Windows\System32\wuaueng.dll => File is digitally signed
C:\Windows\System32\qmgr.dll => File is digitally signed
C:\Windows\System32\es.dll => File is digitally signed
C:\Windows\System32\cryptsvc.dll => File is digitally signed
C:\Program Files\Windows Defender\MpSvc.dll => File is digitally signed
C:\Windows\System32\ipnathlp.dll => File is digitally signed
C:\Windows\System32\iphlpsvc.dll => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed

**** End of log ****

wcjohnson66 · Mar 2, 2015

Please note that the last set of instructions you gave me, I had to run the computer in Safe Mode with Network to run the scans because my computer would never run properly in full windows mode. The scans worked just fine and I was able to post the txt files but I wanted you to know exactly what is going on. If you need me to re-run the scan in full windows, please let me know and I will redo them in full windows mode but it may take me awhile to get windows to work properly. I usually have to turn the computer on and off 2 or 3 times to get it finally work properly.

dbreeze · Mar 2, 2015

Let's see if we can help with the system starting / services issue now.

Please download Set Windows Services to Default Startup to your desktop.

Double click on the file to allow it extract / set up the working program. The program will load when the files are ready.

Click on the START button and let the program run till finished.

Reboot your system into normal mode. Does it start properly now?

wcjohnson66 · Mar 2, 2015

I downloaded & ran the Set Windows Services to Default Startup in safe mode but when I rebooted into normal mode, I get a black screen with follow error "Windows 7 Build 7601 This copy of Windows is not genuine" in the lower right-hand corner of the screen. There is nothing available in the black screen ... no desktop icons, no taskbar, nothing but a black screen and the error message. I rebooted in normal mode about 3 times to make sure and get the same black screen. Safe mode with Network works just fine and that is how I'm able to answer these posts online.

dbreeze · Mar 2, 2015

It seems your License Store is corrupt. Make sure you have your Activation Key (either from the installation media or on the machine sticker) handy as the following will reset the license and you will be asked for it again.

2) Your Licensing Store may be corrupt.....
Recreate the Licensing Store
1) Click Start button.
2) Type: CMD.exe into the 'Search programs and files' field
3) Right-Click on CMD.exe and select Run as Administrator
4) Type: net stop sppsvc (It may ask you if you are sure, select yes)
Note: the Software Protection service may not be running, this is ok.
5) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft
\SoftwareProtectionPlatform
6) Type: rename tokens.dat tokens.bar
7) Type: cd %windir%\system32
8) Type: net start sppsvc
9) Type: slui.exe
10) After a couple of seconds Windows Activation dialog will appear. You may be asked to
re-activate and/or re-enter your product key or Activation may occur automatically.

wcjohnson66 · Mar 3, 2015

WOW!! That fixed the windows issue!! Good job. Now the computer boots into normal mode with no problems. Beginning to see the light at the end of the tunnel. Okay, what should I do next? Do I need to redo anything of the previous steps? I'll be waiting for your instructions.

dbreeze · Mar 3, 2015

FIRST

AdwCleaner by Xplode

Download AdwCleaner from here or from here. Save the file to the desktop.

NOTE: If you are using IE 8 or above you may get a warning that stops the program from downloading. Just click on the warning and allow the download to complete.

Close all open windows and browsers.

Vista/7/8 users: Right click the AdwCleaner icon on the desktop, click Run as administrator and accept the UAC prompt to run AdwCleaner.
You will see the following console:

Click the Scan button and wait for the scan to finish.

After the Scan has finished the window may or may not show what it found and above, in the progress bar, you will see: Pending. Please uncheck elements you don't want to remove.

Click the Clean button.

Everything checked will be deleted.

When the program has finished cleaning a report appears.

Once done it will ask to reboot, allow this

On reboot a log will be produced please copy / paste that in your next reply. This report is also saved to C:\AdwCleaner\AdwCleaner[S0].txt

Optional:

NOTE: If you see AVG Secure Search being targeted for deletion, Here's Why and Here. You can always Reinstall it.

++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

SECOND

Malwarebytes' Anti-Malware
Please download the latest version of Malwarebytes' Anti-Malware from here .

Double Click on the mbam-setup.exe file to install the application.

Do not check on the Trial of Professional version. Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.

If an update is found, it will download and install the latest version.

When the main screen opens, if the database is out of date, you can click on the Fix Now banner or the Update Now link

Once the program has loaded and updated, select "Scan Now >>" to start the scan.

The scan may take some time to finish, so please be patient.

If any malware is found, you will be presented with a screen like the one below.

If any malware is found, make sure that everything is checked, and click Remove Selected.

When the scan is complete, click View detailed log >> to view the results.

The report screen will open.

At the bottom click on Export and select as txt file, save the file to your desktop and click OK. When the export is complete, select OPEN.

The log file will be opened in your default text file viewer (usually Notepad); select the whole text (Ctrl + A) and copy (Ctrl + c) it to paste here in a reply.

If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediately.

wcjohnson66 · Mar 3, 2015

# AdwCleaner v4.111 - Logfile created 03/03/2015 at 09:49:58
# Updated 18/02/2015 by Xplode
# Database : 2015-03-02.3 [Server]
# Operating system : Windows 7 Home Premium Service Pack 1 (x64)
# Username : RitaJohnson - RITAJOHNSON-PC
# Running from : C:\Users\RitaJohnson\Desktop\AdwCleaner.exe
# Option : Cleaning

***** [ Services ] *****

***** [ Files / Folders ] *****

***** [ Scheduled tasks ] *****

***** [ Shortcuts ] *****

***** [ Registry ] *****

Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\0CFE535C35F99574E8340BFA75BF92C2
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\0E12F736682067FDE4D1158D5940A82E
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\1A24B5BB8521B03E0C8D908F5ABC0AE6
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\261F213D1F55267499B1F87D0CC3BCF7
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\2B0D56C4F4C46D844A57FFED6F0D2852
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\49D4375FE41653242AEA4C969E4E65E0
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\6AA0923513360135B272E8289C5F13FA
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\6F7467AF8F29C134CBBAB394ECCFDE96
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\741B4ADF27276464790022C965AB6DA8
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\7DE196B10195F5647A2B21B761F3DE01
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\922525DCC5199162F8935747CA3D8E59
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\9D4F5849367142E4685ED8C25E44C5ED
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\A5875B04372C19545BEB90D4D606C472
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\A876D9E80B896EC44A8620248CC79296
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\B66FFAB725B92594C986DE826A867888
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\BCDA179D619B91648538E3394CAC94CC
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\D677B1A9671D4D4004F6F2A4469E86EA
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\DD1402A9DD4215A43ABDE169A41AFA0E
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\E36E114A0EAD2AD46B381D23AD69CDDF
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\EF8E618DB3AEDFBB384561B5C548F65E
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes\F928123A039649549966D4C29D35B1C9

***** [ Web browsers ] *****

-\\ Internet Explorer v11.0.9600.17631

-\\ Google Chrome v40.0.2214.115

*************************

AdwCleaner[R0].txt - [3646 bytes] - [03/03/2015 09:46:33]
AdwCleaner[S0].txt - [3531 bytes] - [03/03/2015 09:49:58]

########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [3590 bytes] ##########

wcjohnson66 · Mar 3, 2015

I purchased the Malwarebytes PRO version over 2 years but I ran a scan today per your instructions. Malwarebytes and MS Security Essentials are the only antivirus protection programs I keep running on my computers.

Malwarebytes Anti-Malware (PRO) 1.70.0.1100
www.malwarebytes.org

Database version: v2015.03.03.03

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 11.0.9600.17633
RitaJohnson :: RITAJOHNSON-PC [administrator]

Protection: Enabled

3/3/2015 10:02:45 AM
mbam-log-2015-03-03 (10-02-45).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 313597
Time elapsed: 12 minute(s), 32 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)

dbreeze · Mar 4, 2015

This next step may take a while (just to warn you) .....

ESET Online does not work with IE 11 (Internet Explorer) at the moment (a few weeks ago anyway) so if you have IE 11, Chrome or Firefox has to be used instead. ESET Online does work with IE 10 and earlier.

You can leave Norton Enabled even though ESET may warn about it. just makes the scan take longer. The pictures below showing what to click may be blue instead of green on the ESET website now, but the procedure is still the same

Please read carefully and Slowly, Notice all the settings listed below to check before starting the scan. Stop and ask if you have any questions.

Take note of the NO tick in the Remove found threats setting below at it needs to have the tick removed.

-------------------------------------------------------------------------------------------------------------------

Hold down Control key and click on the following link to open ESET OnlineScan in a new window.

Link =>> ESET Online Scanner <<

Click the Run ESET Online Scanner located on the left side of the page (not the free trial).

For browsers other than Internet Explorer only: (Microsoft Internet Explorer users can skip this step)
Click on the esetsmartinstaller link in the popup window that opens. Save it to your desktop.

Double click on the icon on your desktop.

Check (accept) the Terms of Use.

Click the START button.
Accept any security warnings from your browser.

Now in the Computer scan settings window that appears:-
Make sure that the option Enable detection of potentially unwanted applications is selected.
Now click on Advanced Settings and configure the options as follows:

Remove found threats is Not checked
Scan archives is checked
Scan for potentially unsafe applications is checked
Enable Anti-Stealth Technology is checked

Now click on: Start

ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.

When the scan is finished, if any threats are found you will see the screen below. Click to view the found threats.

At the bottom of the listed threats, there is an option to save the results to a text file. Please do this so you can attach the results here for review and removal of the items that are not false positives (these will be scripted out so do not worry).

Once the log text file is saved, return to the Scan Finished screen by clicking "<<Back", then click on the uninstall button and click Finish.

Attach the saved log file in your next reply please. Thanks.

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Windows 7 running slow - suspect malware or virus

wcjohnson66 Thread Starter

dbreeze Malware Specialist

wcjohnson66 Thread Starter

dbreeze Malware Specialist

Attached Files:

Fixlist.txt

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Windows 7 running slow - suspect malware or virus

wcjohnson66 Thread Starter

dbreeze Malware Specialist

wcjohnson66 Thread Starter

dbreeze Malware Specialist

Attached Files:

Fixlist.txt

wcjohnson66 Thread Starter

wcjohnson66 Thread Starter

wcjohnson66 Thread Starter

dbreeze Malware Specialist

wcjohnson66 Thread Starter

dbreeze Malware Specialist

wcjohnson66 Thread Starter

dbreeze Malware Specialist

wcjohnson66 Thread Starter

wcjohnson66 Thread Starter

dbreeze Malware Specialist

Sponsor

Welcome to Tech Support Guy!

Solved Windows 10 running slow

New Windows Set Up Manager won't appear in boot options

In Progress Windows keeps crashing

New Unable to update Windows anymore, Window Defender vanished

Solved Trojan attack on windows 10 and external hard drive

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