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Windows 7 Service Pack 1 will not uninstall

Discussion in 'Windows 7' started by TextbookCase, May 16, 2013.

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  1. TextbookCase

    TextbookCase Thread Starter

    May 16, 2013
    After installing the service pack my computer began having problems: trouble opening brower; searching the web; email (click on an old email it scrolls to the top then on the 2nd try when I click, it opens.
    I tried to restore however there isn't a restore point past the service pack and I tried an uninstall however it didn't work.
    I could reinstall the original system however, I'm trying to avoid it.
    Any suggestions?
  2. huggie54


    Feb 17, 2008
    hiya try these.

    The easiest way to uninstall SP1 is using Programs and Features.
    Click the Start button , click Control Panel, click Programs, and then click Programs and Features.

    Click View installed updates.

    Click Service Pack for Microsoft Windows (KB 976932), and then click Uninstall.

    If you don't see Service Pack for Microsoft Windows (KB 976932) in the list of installed updates, your computer likely came with SP1 already installed, and you can't uninstall the service pack. If the service pack is listed but grayed out, you can't uninstall the service pack.

    Uninstalling SP1 using the Command Prompt

    Click the Start button, in the search box, type Command Prompt.

    In the list of results, right-click Command Prompt, and then click Run as administrator. Administrator permission required If you're prompted for an administrator password or confirmation, type the password or provide confirmation.

    Type the following: wusa.exe /uninstall /kb:976932

    Press the Enter key.
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