Windows 7 - slow and weird

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Aristokitten

Thread Starter
Joined
Jan 16, 2013
Messages
2
Hello, everybody!

I've had Windows 7 for over a year, but in the past month it has taken me forever to load a webpage. Also, if I had only Winamp running and playing songs, it would stop in the middle of the song, and then resume playing after a while, and then it would do the same after a while, acting weird. Or if I watched a movie, it would freeze all of a sudden, and then resume itself after some time.

So, here's what I've done. I bought more RAM, so that I have 8 gb now.
I've uninstall some programs I don't use.
I regularly remove broken shortcuts, clean registry, defragment it, etc.
I've disabled transparency option in control panel, under window color.

In System configuration, I see:
CmiCnfg Dynamic Link Library (I've no idea what's that)
Microsoft Intellitype pro
Expert Tool: Display Control Panel
Malwarebytes Anti-Malware
avast antivirus
apple push
utorrent
adtv (no idea what's this)

I idsabled apple push and utorrent

Now my PC is working somewhat better, but I'm not sure if I should do something more. I've just finished, like 5 min ago.


What I'm running:

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Ultimate, 64 bit
Processor: Pentium(R) Dual-Core CPU E5400 @ 2.70GHz, Intel64 Family 6 Model 23 Stepping 10
Processor Count: 2
RAM: 8191 Mb
Graphics Card: NVIDIA GeForce GTX 550 Ti, 1023 Mb
Hard Drives: C: Total - 81917 MB, Free - 12874 MB; D: Total - 709997 MB, Free - 85421 MB; E: Total - 638873 MB, Free - 32441 MB; F: Total - 228926 MB, Free - 44943 MB; H: Total - 76316 MB, Free - 15228 MB;
Motherboard: MICRO-STAR INTERNATIONAL CO.,LTD, P45-C51 (MS-7519)
Antivirus: avast! Antivirus, Updated and Enabled

What's also worrying me is that my Windows experience index is 1.0!
It says my Graphics is 1.0. Everything else is 6 or more.

What should I do?
 
Joined
Dec 28, 2004
Messages
8,256
Do the problems occur in safe mode?

Have you run hardware diags, such as the ram diag [ even new ram can be faulty; or the problem could be the ram slots on your motherboard ] built into W7; hard disk drive diag [ check with computer manufacturer, or HDD manufacturer;

I have used OCCT for CPU & GPU stressing.

Have you searched for adtv on the internet. I found multiple entries, but some seem dodgy, so I will not list any. Check "programs & features" in the control panel [ upper right, set view to "large icons".

If the hardware diags pass, & the problem occurs in safe mode, consider moving this thread to the malware removal forum. Those folks are TGF's experts at finding & removing malware.

RF123
 

Aristokitten

Thread Starter
Joined
Jan 16, 2013
Messages
2
I've run hardware diags, and they didn't report any problems.

ADTV is a part of TV Expert program I'm using for watching cable TV.

It takes a long time for Windows to start up, and right now as I'm typing this, the song I'm listening to keeps playing on and off, which is extremely annoying.

And why is my Graphics Experience index only 1.0?
 
Joined
Dec 28, 2004
Messages
8,256
Do the problems occur in safe mode?
I don't see your anwer.

Does the audio problem occur when you play an audio CD? If not, when does it occur?

Can you associate the onset, about a mon ago, with the installtion or removal of software or hardware; an update to W7 [ check your Windows update history ] or your antimalware? OR running a registry cleaner?

Which reg cleaner [ s ] have you run?

I agree with CaptainRon, but hopefully we can help you.

I'm confused by
adtv (no idea what's this)
and
ADTV is a part of TV Expert program I'm using for watching cable TV.
When did the graphics rating of 1.0 begin; after or before you last ran a reg cleaner? The rating is dependent [ as is all information on your computer ], somewhat, to registry information.

RF123
 
Joined
Nov 5, 2000
Messages
631
You said that you have avast antivirus. My daughter had it on her laptop and it caused all kinds of freezes and problems.
It did the same to my desktop, but not as bad as hers. We both have win 7 home premium.

I removed avast and installed avg and the problems all went away. That was several months ago.

I reinstalled the updated version of avast on my desktop about a week ago and the problem has not yet returned. You might want to download the current version of avast and see if it helps. Have not put it on her laptop yet.

Hope this helps
 
Joined
Dec 28, 2004
Messages
8,256
Do you mean to all web pages, or some.

Please test by going to www.weather.gov . This site needs no add ons.

I've had Windows 7 for over a year, but in the past month it has taken me forever to load a webpage.
Which browser do you use? If IE9, as a test, use IE 9 with no add ons
start > programs / all programs > accessories > system tools > IE 9 no add ons

If you use Firefox, use FF in FF's safe mode, which is different from W7's safe mode.
start > programs / all programs > mozilla FF > mozilla FF [ safe mode ].

Also boot your computer to safe mode with networking. Try to load a web page. this may not work if the computer connects using wi fi.

RF123
 

flavallee

Frank
Trusted Advisor
Joined
May 12, 2002
Messages
82,096
Download and save and then install the free version of

Malwarebytes Anti-Malware 1.70.0.1100

SUPERAntiSpyware 5.6.0.1014

Make sure to update their definition files during the install process.

Make sure to uncheck and decline to install any extras, such as toolbars and homepages, they may offer.

Make sure to uncheck and decline to use the "Pro" or "Trial" version, if it's offered.

After they're installed and updated, restart the computer.

Run a QUICK scan with each of them.

When each scan is finished, select and remove EVERYTHING they found.

Restart the computer, if prompted to, so the removal process can finish.

-------------------------------------------------------

Click Start - Run, then type in

%temp% (% is the percentage symbol on the number 5 key)

and then click OK.

Click Start - Run, then type in

c:\windows\temp

and then click OK.

Once those 2 temp folders appear and you can view their contents, select and delete EVERYTHING that's inside them.

If a few files resist being deleted, that's normal behavior. Leave them alone and delete EVERYTHING else.

If a massive number of files are being deleted, the computer may appear to "hang". Be patient and wait for the deletion process to finish.

After it's done, empty the Recycle Bin and then restart the computer.

-------------------------------------------------------
 
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