1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Windows 7 Starter won't boot after possible trojan install

Discussion in 'Windows 7' started by HorrorFreak, Nov 11, 2010.

Thread Status:
Not open for further replies.
  1. HorrorFreak

    HorrorFreak Thread Starter

    Apr 23, 2009

    This morning I recieved emails from friends saying my account was sending out possible trojan/phishing software.

    Unfortunately before I could investigate, my partner had opened the email sent to her on her netbook and run the download. Now the computer won't boot the OS.

    The email and file read as http://rapidshare.com/files/430252137/Hi.exe

    The netbook is an MSI netbook running Windows 7 Starter. The computer will POST but then just goes blank. I am able to access the BIOS but when I try and access system recovery, nothing happens.

    The problem I also face is I obviously do not have a DVD drive for the computer.

    As I can't actually get into the OS, I can't configure any scans to see what has affected the computer.

    What steps should I take to get the OS up and running?

    Any other information I may have missed?

    Thanks in advance :)

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/961900

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice