Windows 7 stopped loading specific blu-ray disk

This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.


Thread Starter
Jul 5, 2007
Hi everyone. Hoping someone might be able to help me figure this one out. I have a Windows 7 PC that I built last year as a media center machine. I'm currently using Corel WinDVD Pro 11 for Blu-ray playback with a Lite-on iHOS104 Blu-ray drive. No problems with this setup at all until now. Have a collection of around 40 blu-ray disks that all play fine and have been playing fine with no problems. I throw the disks in, Windows 7 automatically loads them, recognizes the disks, and loads up WinDVD as my default program for playing the disks and starts up the blu-ray. One specific movie we bought just a couple weeks ago has for some reason stopped being playable in my system when it previously played just fine. It's "Fred Claus" by the way, a Warner Brothers film with Vince Vaughn from a couple years ago, so regular studio blu-ray and not a weird burnt disk or something. My kids have watched it a few times in the last couple weeks and it's been working just fine but as of a couple days ago Windows 7 is acting like it acts if a disk is scratched all to heck beyond recognition. If you put this blu-ray in the drive will spin up and try reading for a while, lock up Windows a few times, and eventually stop trying to load altogether. "Start>Computer" never even shows that you've entered a disk except you can tell the system is trying to load up something by the resources being used and the standard green status bar across the top when a disk is trying to load. What could possibly be causing this problem? The disk physically looks 100% fine. Not a single scratch or blemish, like I said it's only 2 weeks old and was bought brand new and has already been watched several times on this setup with no problems. Throw any of our other blu-ray disks in and they all play like normal. This phenomenon is just with this one movie. Here's what I've tried so far:

* updated the disk drive firmware
* updated WinDVD software
* updated Windows 7

I'm not sure what else I can do. It's bugging me to no end that I can't figure out why this disk won't play anymore and was playing just fine and it's only this one disk. We didn't change anything with the computer. It literally just stopped playing one day. My last guess is maybe it has to do with a "disk cache" of some sort that is why Windows 7 sees this disk and won't load it or recognize it. If such a thing exists is there a way to delete it so it will see this disk as a new disk that has never been run before? Any thoughts or ideas? Maybe my Windows 7 PC is just sick of Vince Vaughn? I'm totally stumped and don't usually get stumped easily. This just bugs me because I don't want this to re-occur with other movies I own. Thanks guys!


Oct 2, 2003
do you have another bluray DVD player you can try it in - a friends maybe ?
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

Users Who Are Viewing This Thread (Users: 0, Guests: 1)

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 807,865 other people just like you!

Latest posts

Members online