Windows 7 Ultimate Upgrade HELP!!!!

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FrankSinatra

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I have Windows 7 Pro installed, but recently purchased Windows 7 Ultimate upgrade edition. I would like to "upgrade" to Ultimate without loosing any of my data/programs/anything so I can use Ultimate's features.

When I try to put the disk in at boot, it tells me to start the install in the booted Windows 7 pro. But when I do this, it tells me to use Windows anytime upgrade! :mad:

I paid $219. I want it now. I don't want to buy another "simple" anytime upgrade serial. Help!
 
Joined
Jan 15, 2011
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Just a suggestion but it should work.
Go to
Start > Control Panel > System and Security > Windows Antime Upgrade.

then there is a prompt to enter upgrade key.

Hope this works for ya.
 

FrankSinatra

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I know, I then start it in the OS, and it tells me to use Windows Anytime Upgrade. But hte serial is a Ultimate serial, not a friggin Anytime Serial, and it forces me to purchase ANOTHER serial via Anytime Upgrade. :(

HELP!
 

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FrankSinatra

Thread Starter
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Feb 13, 2005
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172
Just a suggestion but it should work.
Go to
Start > Control Panel > System and Security > Windows Antime Upgrade.

then there is a prompt to enter upgrade key.

Hope this works for ya.
The serial from Ultimate does not work with this. I did double check the email serial.

Still no avail.

HAAAEEELLLPPPPPPP
 

TerryNet

Terry
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Mar 23, 2005
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Your best hope, I think, is to call Microsoft, explain your mistake, and see if they can trade you an Anytime Update Product Key for your purchased Product Key. Anybody who would pay $219 for Ultimate when they already have Pro is a customer that Microsoft should try to satisfy. :)
 

FrankSinatra

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Call MS... lmao. What a waste, last time I called, I wasted a half hour for nothing because their illfated keyboards have 90 day warranties.

Anywho, I already tried emailing them, unfortunately they force you to do the "FAQ" hoop jump on their webpage before giving you an email address. If you're interested in the likely auto-response MS gave, here it is:

Hello,

Thank you for taking the time to email us at the Microsoft Store. I understand it can be frustrating when having difficulty upgrading to Windows 7 Ultimate. I would be glad to help.



As an online retail store, we specialize in sales/download support and are unable to troubleshoot technical issues. To determine what is causing your product key to be rejected, you would be best supported by the Microsoft Technical Support team. I apologize for any inconvenience this may cause. To contact them, they are available Monday-Friday 5am-9pm PST; 6am-3pm PST on weekends by phone at 1-800-936-5700.



Given that the assistance you are looking for is not offered by us at the Microsoft Store, we are unable provide more information about this issue. Please do not reply this email as we will not be able to read or respond to your messages. If you have other questions, please submit them via our online form at http://store.microsoft.com/Help/Contact-Us . You can also reach us by phone at 1-877-MY-MS-STORE (1-877-696-7786) Monday-Friday, 8am-1am EST; 12pm-8pm EST on weekends.



Have a great day,



Brian K.
Microsoft Store Email Support
When I asked if it could be forwarded to Microsoft, I got an email bounce back because it was a no reply email.
 
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Did you call the Microsoft Technical Support Team...It seems they gave you the number...and it is good even on weekends....
 
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You were qualified for a reduced price upgrade. You bought the full retail. You wasted quite a bit of money.

If your retail serial does not work in the Anytime option, then you either have to upgrade from your new DVD or return the new version and buy an Anytime upgrade.

If you can't install from your new DVD, then you need either to return the new one any buy Anytime, or call Microsoft and see if they will transfer it for you (and you will still be out the money).

It is almost a syllogism. The options are clear and limited. Pick one.
 

FrankSinatra

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Feb 13, 2005
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172
How do I go about the reduced price upgrade?

I finally figured out how to email them on their website. Obviously they make it impossible.

Anyways, I'll suggest to customer service for me to return my upgrade and do an anytime upgrade. On the other hand, I'm not sure how reliable anytime upgrade is... I probably cant boot from that.
 

FrankSinatra

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Feb 13, 2005
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I emailed microsoft. Still no friggin response. I love Win7, but really, stop being so freakin cheap on support! And for such a profitable company! :mad:
 
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