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Windows 7 Upgrade vs Custom Reinstall

Discussion in 'Windows 7' started by panoseb, Jan 8, 2011.

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  1. panoseb

    panoseb Thread Starter

    Joined:
    Jan 8, 2011
    Messages:
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    Hello,

    I have a problem with my Dell Vostro 430 PC. (a 0x0000007E BSOD problem, to be exact)

    My question is about an Upgrade Reinstall or a Custom Reinstall

    It says here http://support.microsoft.com/kb/932912 that you can keep your files doing a custom reinstall, whereas here http://windows.microsoft.com/en-AU/windows7/Installing-and-reinstalling-Windows-7 it says that the reinstall does not preserve files.

    I want to be able to get my files after I reinstall Windows, but I don't think an Upgrade Reinstall is an option (it doesn't fix the problem)

    So, can I get my personal files (eg My Documents) after a Custom Reinstall?

    Thanks,

    EP

    (Thanks to everyone who contributes to tech support problem. Paid Tech support "experts" often just go for the easy option, and charge you $350 for a System Restore. And if that doesn't work, they tell you to get a new PC. Your contributions mean a lot, so thankyou very much)
     
  2. doctorzeus

    doctorzeus

    Joined:
    Jun 10, 2010
    Messages:
    277
    You can easily just backup your files to an external HDD or something, then do a complete reinstall and then copy them back over...

    Doctorzeus
     
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