Windows 7 Upgrade vs Custom Reinstall

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panoseb

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Joined
Jan 8, 2011
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Hello,

I have a problem with my Dell Vostro 430 PC. (a 0x0000007E BSOD problem, to be exact)

My question is about an Upgrade Reinstall or a Custom Reinstall

It says here http://support.microsoft.com/kb/932912 that you can keep your files doing a custom reinstall, whereas here http://windows.microsoft.com/en-AU/windows7/Installing-and-reinstalling-Windows-7 it says that the reinstall does not preserve files.

I want to be able to get my files after I reinstall Windows, but I don't think an Upgrade Reinstall is an option (it doesn't fix the problem)

So, can I get my personal files (eg My Documents) after a Custom Reinstall?

Thanks,

EP

(Thanks to everyone who contributes to tech support problem. Paid Tech support "experts" often just go for the easy option, and charge you $350 for a System Restore. And if that doesn't work, they tell you to get a new PC. Your contributions mean a lot, so thankyou very much)
 
Joined
Jun 10, 2010
Messages
277
Hello,

I have a problem with my Dell Vostro 430 PC. (a 0x0000007E BSOD problem, to be exact)

My question is about an Upgrade Reinstall or a Custom Reinstall

It says here http://support.microsoft.com/kb/932912 that you can keep your files doing a custom reinstall, whereas here http://windows.microsoft.com/en-AU/windows7/Installing-and-reinstalling-Windows-7 it says that the reinstall does not preserve files.

I want to be able to get my files after I reinstall Windows, but I don't think an Upgrade Reinstall is an option (it doesn't fix the problem)

So, can I get my personal files (eg My Documents) after a Custom Reinstall?

Thanks,

EP

(Thanks to everyone who contributes to tech support problem. Paid Tech support "experts" often just go for the easy option, and charge you $350 for a System Restore. And if that doesn't work, they tell you to get a new PC. Your contributions mean a lot, so thankyou very much)
You can easily just backup your files to an external HDD or something, then do a complete reinstall and then copy them back over...

Doctorzeus
 
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