1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Windows 7 Won't Go Past 'Welcome' Screen

Discussion in 'Windows 7' started by MWil, Dec 2, 2013.

Thread Status:
Not open for further replies.
  1. MWil

    MWil Thread Starter

    Dec 2, 2013
    I have a Dell Inspiron M5040 laptop running Windows 7. I've had it for about a year and a half and it's always ran fine, but when I went to turn it on yesterday it just stayed on the welcome screen and wouldn't start up. I've tried running it on safe mode but that doesn't start it up either. I haven't downloaded anything new and the laptop hasn't been dropped or damaged etc.

    How can I get the laptop to boot up and is there any way for me to either back up the files on it or transfer them to another laptop if I can't get it to boot up?

  2. computersarecool


    Nov 23, 2010
    Im not sure why its not starting, but I know of a way to retrieve your files. Burn a live linux ISO to a CD, DVD, or Flash drive and boot from that. You should be able to get your files that way.
As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/1114393

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice