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windows 7

Discussion in 'Windows 7' started by gaynor57, Feb 9, 2013.

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  1. gaynor57

    gaynor57 Thread Starter

    Feb 9, 2013
    hi my windows 7 laptop samsung i cannot acess the start search button nor my task bar and the screen is black
  2. rainforest123


    Dec 28, 2004
    g 57:
    Please provide your Samsung's model & model #.

    When you turn on the computer, is anything displayed?
    If so, what?

    If you have not booted to safe mode, FIRSTLY boot to Last Known Good Config
    Report the results

    If that doesn't fix it, boot to safe mode.
    Report the results.

    Hello & Welcome to Tech guy Forum.

    Please run this forum's sys info utility & post the results, when you can boot into W7.

    When did the problem begin? Sometimes the exact date is important.

    What changed? A hardware [ printer or other peripheral ] or software install or removal; an update to W7; update to a program [ anti malware or other program ]?

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