1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

windows 8.1

Discussion in 'Hardware' started by darkjoey70, Dec 31, 2013.

Thread Status:
Not open for further replies.
Advertisement
  1. darkjoey70

    darkjoey70 Thread Starter

    Joined:
    Dec 31, 2013
    Messages:
    10
    When I upgrade to Windows 8.1 it shuts my front facing USB ports down! Someone please help!~I have Windows 8 as of now!
     
  2. Triple6

    Triple6 Rob Moderator

    Joined:
    Dec 26, 2002
    Messages:
    45,579
    It may help to post what computer you have. Please run the TSG System Information Utility and add the information to your Computer Specs in your Account Profile. Also, if it's a big box name brand system then post the full and exact model of the PC in question.

    TSG Utility: http://static.techguy.org/download/SysInfo.exe
     
  3. darkjoey70

    darkjoey70 Thread Starter

    Joined:
    Dec 31, 2013
    Messages:
    10
    Tech Support Guy System Info Utility version 1.0.0.2
    OS Version: Microsoft Windows 8, 64 bit
    Processor: AMD E1-1200 APU with Radeon(tm) HD Graphics, AMD64 Family 20 Model 2 Stepping 0
    Processor Count: 2
    RAM: 3800 Mb
    Graphics Card: AMD Radeon HD 7310 Graphics, 256 Mb
    Hard Drives: C: Total - 450160 MB, Free - 407981 MB;
    Motherboard: Gateway, SX2110G
    Antivirus: Windows Defender, Disabled
     
  4. Triple6

    Triple6 Rob Moderator

    Joined:
    Dec 26, 2002
    Messages:
    45,579
  5. darkjoey70

    darkjoey70 Thread Starter

    Joined:
    Dec 31, 2013
    Messages:
    10
    I haven't tried any of this!I really don't want to mess up my computer cause I don't know that much about the things you mentioned!I'm smart with some things about computers but not all of them!Ty very much!I'll try this out!
     
  6. darkjoey70

    darkjoey70 Thread Starter

    Joined:
    Dec 31, 2013
    Messages:
    10
    Ok I have re installed Windows 8.1!I have narrowed it down to one problem and one only!My "USB PORTS" charge up all my devices accept my PS3 controller!I went into the Device manager to no avail!So I need to figure out How to get it to charge in 8.1!Please help!!!
     
  7. Triple6

    Triple6 Rob Moderator

    Joined:
    Dec 26, 2002
    Messages:
    45,579
  8. hangman117

    hangman117

    Joined:
    Dec 30, 2013
    Messages:
    37
    does it have the correct drivers installed for the controller?
     
  9. darkjoey70

    darkjoey70 Thread Starter

    Joined:
    Dec 31, 2013
    Messages:
    10
    I installed the chipset,but I don't know how to access it!It was put in a certain folder and I can't find it!The back ports work cause I have my mouse and Saitek Eclipse keyboard plugged into them!I feel as though I'm getting closer to some solution thanks to you!I'll keep trying Ty soo much!
     
  10. Triple6

    Triple6 Rob Moderator

    Joined:
    Dec 26, 2002
    Messages:
    45,579
    If you installed it, as in went through the AMD Catalyst screens then that's all there is too it. You don't need to access it after installing it.

    Please answer these questions individually:

    1) My question was if you plug the PS3 controller into a back port does it work? There are at least 4 if not 6 USB ports on the back of the computer.

    2) Does another device work in the front USB ports such as the mouse or the keyboard?
     
  11. darkjoey70

    darkjoey70 Thread Starter

    Joined:
    Dec 31, 2013
    Messages:
    10
    I don't know much about the drivers!
     
  12. darkjoey70

    darkjoey70 Thread Starter

    Joined:
    Dec 31, 2013
    Messages:
    10
    This is what I've done:C:\Program Files\ATI\CIM\Reports\Report.xml
     
  13. darkjoey70

    darkjoey70 Thread Starter

    Joined:
    Dec 31, 2013
    Messages:
    10
    Everything works front and back except the PS3 controller!I have also found others who have this same problem after upgrading to Windows 8.1!I don' tknow I guess I' buy a charging dock for the controller!Strange huh?
     
  14. darkjoey70

    darkjoey70 Thread Starter

    Joined:
    Dec 31, 2013
    Messages:
    10
    This what I've done to no avail:C:\Program Files\ATI\CIM\Reports\Report.xml
     
  15. Triple6

    Triple6 Rob Moderator

    Joined:
    Dec 26, 2002
    Messages:
    45,579
  16. Sponsor

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/1116435