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windows 8 and Ringcentral

Discussion in 'Windows 8' started by Dandoe, Jan 15, 2013.

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  1. Dandoe

    Dandoe Thread Starter

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    Hi. I loaded Ringcentral in my new Toshiba that has Windows 8. Ringcentral worked after download, but after I shut down the computer Ringcentral could not be used again after start up. I uninstalled it, reloaded it again and the same thing happened again. It worked, but after shutting it down it would not operate on the next start up.
    I don't get it. Is it a settings problem? Thanks for any help.
     
  2. dai

    dai

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  3. benjaminc

    benjaminc

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    Hi there, I work at RingCentral. A new edition of the softphone did launch late last year, as the tweet in dai's post hinted. It's compatible with 32- and 64-bit W8, W7, Vista and XP. To get it, you will need to be on the latest version of our platform - we are rolling it out to Office customers now. Professional and Fax accounts will be migrated later in the year (probably in the spring/summer). Feel free to ask me any follow-up questions.
     
  4. Dandoe

    Dandoe Thread Starter

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    OK. I'll see if we have the latest platform, as you call it, and see what happens.
    Thanks
     
  5. benjaminc

    benjaminc

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    I'd be happy to check - just email your account info socialmedia{at}ringcentral{dot}com.
     
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