Windows 8 error on sign in.

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jjcinc97

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Feb 13, 2015
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I have a windows 8 computer, hp, its not even a week old and it has this message in it. I actually saved this image from a thread that was posted here before. In that thread you helped the person fix this. My problem is that it boots up, you get the screen where you put in your password and after you click enter the error message appears.

If I can NOT get to any screen in windows how can I fix this.

Does windows 8.1 have a key you can click on startup to just refresh the computer to day one?

Any help would be appreciated.
 

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