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Windows 8 internet connection problems

Discussion in 'Windows 8' started by CornySpark, Feb 9, 2013.

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  1. CornySpark

    CornySpark Thread Starter

    Joined:
    Feb 9, 2013
    Messages:
    1
    Hi guys,
    I don't seem to be able to connect to parts of the internet on Windows 8.
    I've read that people have had the same problems and were fixed by resetting winsock and TCP/IP stacks etc.
    However these don't appear to be working for me.

    Opera, Google Chrome and IE all don't seem to connect/load any webpage, save Google services. I can load Google maps etc, but anything outside of Google doesn't seem to work. I've also noticed that Steam can connect and update, however everything else such as dropbox and skydrive won't connect.

    I've had this problem before and restarting my computer used to fix it straight away, but now that, along with all the suggestions I've found online don't seem to work.

    I'm connected via ethernet, however switching to Wifi doesn't change anything either. I'm using avast for antivirus.

    Any help would be appreciated. I don't really want to reinstall Windows 8 or go back to Windows 7 if I don't have to.

    Thanks.
     
  2. etaf

    etaf Moderator

    Joined:
    Oct 2, 2003
    Messages:
    65,252
    First Name:
    Wayne
    What firewall / security suite or anti-virus do you currently have on the PC - or you have ever had on the PC in the past - any trial ware - like Norton, kaspersky, Mcafee , AVG , Webroot etc

    lets see the following please

    ipconfig /all
    Three Ping tests

    ------------------------------------------------------------------------
    ipconfig /all
    If you cannot access the internet with this PC, then you will need to paste the results into something like notepad and then copy onto a machine that can access the internet and post the results in a reply here.
    Save the file to a USB flash drive or other removable media. Plug it into the working computer with internet access and copy the file and paste here.

    If you do not have another PC - do you have a phone connected to the internet - can you photograph the result and post the image in a reply
    Note: you will see entries named Tunnel adapter Teredo Tunneling Pseudo-Interface: we dont need to see that information - JUST the infomation above those entries

    We would like to see the results from an ipconfig /all - post back the results in a reply here.

    This should work for all windows version, XP, Vista, W7
    Hold the Windows key and press R
    For Windows 8
    to open a Cmd Prompt or an Administrator Cmd prompt from the Desktop. Use Win + X and choose Command Prompt or Command Prompt (Admin) from the list.

    then type CMD

    then press Enter to open a command prompt box
    (A new dialogue box - black with white font, will appear on screen ):

    In the command prompt window that opens, type the following command:

    Note that there is a space before the /ALL, but there is NOT a space after the / in the following command.

    ipconfig /all > network.txt & network.txt

    It will export the results into notepad and then automatically open the notepad and display on your screen.

    Now all you need to do is copy and paste those results into a reply here
    to do that:
    From the notepad menu - choose Edit - Select all
    all the text will now be highlighted
    Next
    From the notepad menu - choose Edit - Copy

    Now go back to the forum - goto the reply and then right click in the reply box and paste the results.
    The results from the notepad should now appear in the forum reply.
    ------------------------------------------------------------------------

    ------------------------------------------------------------------------
    Ping Tests
    If you cannot access the internet with this PC, then you will need to paste the results into something like notepad and then copy onto a machine that can access the internet and post the results in a reply here.
    Save the file to a USB flash drive or other removable media. Plug it into the working computer with internet access and copy the file and paste here.

    If you do not have another PC - do you have a phone connected to the internet - can you photograph the result and post the image in a reply

    This should work for all windows version, XP, Vista, W7
    Hold the Windows key and press R
    For Windows 8
    to open a Cmd Prompt or an Administrator Cmd prompt from the Desktop. Use Win + X and choose Command Prompt or Command Prompt (Admin) from the list.

    Type the following command
    Ping {then a space and then add the number that is shown against the item labelled "default gateway" shown in the results from the ipconfig /all}
    Post back the results in a reply here
    right click in the command prompt box
    select all
    enter
    control key + C key - to copy
    then reply here and
    control key + V to paste

    Type the following command
    Ping google.com
    Post back the results in a reply here
    right click in the command prompt box
    select all
    enter
    control key + C key - to copy
    then reply here and
    control key + V to paste

    Type the following command
    Ping 209.183.226.152
    Post back the results in a reply here
    right click in the command prompt box
    select all
    enter
    control key + C key - to copy
    then reply here and
    control key + V to paste

    ------------------------------------------------------------------------
     
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