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Windows 8 Internet Issue

Discussion in 'Windows 8' started by alf1234, Jan 11, 2013.

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  1. alf1234

    alf1234 Thread Starter

    Joined:
    Jan 11, 2013
    Messages:
    1
    Hi, just bought a sony vaio duo 11.

    Internet worked fine for a month then decided to stop working for 2 days, decided to work the next and has now stopped working again.

    It appears as it is connected to the network i.e. full signal bars buur when you try and open any app that uses the net there appears to be no connection.

    Computer came preinstalled with Win 8 so not upgraded.

    Fairly new to this so not sure what information is pertinent to resolve this query.

    Any help would be much appreciated or its going back to Sony!

    Thanks
     
  2. TerryNet

    TerryNet Moderator

    Joined:
    Mar 23, 2005
    Messages:
    79,901
    First Name:
    Terry
    Open a (black) Command Prompt window:
    Hold the Windows logo key and press r; in the Run box type cmd and click on OK.

    Type the following command:

    IPCONFIG /ALL

    [Note that there is no space between the slash and ALL.]

    Right click in the command window and choose Select All, then hit Enter.
    Paste the results in a message here.

    If necessary use a text file and removable media to copy the results to a computer with internet access.
     
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