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Windows 8, Lost Touch Functionality

Discussion in 'Windows 8' started by MattRhodes, Oct 27, 2012.

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  1. MattRhodes

    MattRhodes Thread Starter

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    Oct 27, 2012
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    Hello,

    I was wondering if someone can help me with a problem im having with my all-in-one

    I have a Packard Bell oneTwo M3871

    Yesterday I upgraded to Windows 8 (64 bit) from Windows 7 (64 bit) and lost all touch screen functionality, everything else works fine.

    I have tried windows update and tried checking whether some of the drivers are up to date, but I have very little knowledge of what to do

    From
    Matt
     
  2. TerryNet

    TerryNet Terry Moderator

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    69,519
    When you were running Window 7 were there any Packard Bell utilities to make the touch screen work? If so, have you tried installing those?

    If there is a Packard Bell supplied display driver have you tried that (even if there is no Windows 8 version)?
     
  3. MattRhodes

    MattRhodes Thread Starter

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    Thank you for your reply.

    I am aware that Packard Bell do offer a number of drivers, but Im not sure of which I should be attempting to use

    they have

    Chipset
    AMT
    FIR
    VGA - AMD
    VGA -NVIDIA
     
  4. ONATLE

    ONATLE

    Joined:
    Oct 28, 2012
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    Hello Matt.
    I got the same machine as yours, and just like you I cannot get the touchscreen to work.
    I am trying to figure it out. Please, please, please....if you manage to fix it please please please let me know.;) and please... any pc-wiz out there ...throw in a life-saver (y):cool:
     
  5. flavallee

    flavallee Frank Trusted Advisor

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    Are there any entries in the Device Manager with a yellow ? or ! next to them?

    ----------------------------------------------------------
     
  6. MattRhodes

    MattRhodes Thread Starter

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    None of mine have a ? or ! next to them
     
  7. Suetandy

    Suetandy

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    Oct 29, 2012
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    Hi, Have just installed windows 8 and have lost the use of touch screen, I see I'm not the only one so I hope someone comes up with an answer. Windows 8 really seems to need a touch screen. Have tried changing drivers, even reformatted my disk just to check if it was a fault with PC.
     
  8. techielad

    techielad

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    Spoke to P Bell today who said that Microsoft have not released a patch yet for this to make it work, they will release it very soon so I have been told.
     
  9. luismirita

    luismirita

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    hello MattRhodes do you already solve the problem with the touch screen?
     
  10. ONATLE

    ONATLE

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    Hello Flavallee, I was wondering if you could help me find a solution for the Packard Bell touch screen loss of funcionality. Do you know if either Microsoft or PB came out with a patch? Thank you for your help.
     
  11. luismirita

    luismirita

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  12. Suetandy

    Suetandy

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  13. MattRhodes

    MattRhodes Thread Starter

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    I'm still yet to have fixed the issue and that didnt work for me either :(
     
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