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Windows 8 Upgrade & Missing Files

Discussion in 'Windows 8' started by [email protected], Sep 19, 2013.

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  1. compnut85@ms

    [email protected] Thread Starter

    Joined:
    Mar 28, 2005
    Messages:
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    Hello!

    It has been a long time since I have been on these forums, but I would really appreciate some help.

    My parents 5 year old HP Touchsmart was struggling with Vista so I had the great idea to upgrade them to Windows 8. Well, this has turned out to be a really big ordeal.

    First, I selected the option to keep all personal files and such, and when Windows 8 was usable, only the most recent year or so of photos from their digital camera was available, many, many pictures are missing. I tried the Windows.Old folder, did a general search, tried unhiding the files, tried using Recova, to no avail. Any ideas in this regard?

    I am accessing the harddrive through an external harddrive case due to the computer immediately getting a virus upon being upgraded to 8 (was it dormant in Vista and then it ran on 8 ??) and the computer crashed completely.

    Any advice would be greatly appreciated.
     
  2. Macboatmaster

    Macboatmaster Trusted Advisor Spam Fighter

    Joined:
    Jan 14, 2010
    Messages:
    20,701
    My first guess would be that the photos that are missing were not in the users documents, pictures folder
    I cannot understand how, with respect, you did not take the precaution of backing up the personal data first

    As regards the
    I suggest you post in the Malware forum
    http://forums.techguy.org/virus-other-malware-removal/943214-everyone-must-read-before-posting.html
     
  3. compnut85@ms

    [email protected] Thread Starter

    Joined:
    Mar 28, 2005
    Messages:
    69
    Yes, I was being a bit careless, but I figured since it said it would keep the personal files and such it would be no problem. Next time, I will certainly back it all up regardless.

    After doing a thorough search with all files unhidden and using the search tool, I still cannot find them in another location. Is there anywhere specific I should look, or has this happened to anyone else?

    I am going to completely reformat the drive and start over once I have recovered all I can, so the virus type-thing should be a nonissue.
     
  4. Macboatmaster

    Macboatmaster Trusted Advisor Spam Fighter

    Joined:
    Jan 14, 2010
    Messages:
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    Well if they are not there your only chance as I see it is recovery of data using one of the free programs and of course, the chance is small as the drive has been written over

    What I meant was that if the pictures that are missing were not in your parents user account folder, but had been stored in another folder, then they would NOT be saved.

    see this
    http://winsupersite.com/windows-8/windows-8-tip-upgrade-previous-windows-version

    so as it only keeps what was in the place it expects to find your personal files, it would not keep them if for instance they were under a folder created on the root of C and named pictures etc.
     
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