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Windows 8 wifi issues

Discussion in 'Windows 8' started by AdithyaVJ, Jan 28, 2013.

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  1. AdithyaVJ

    AdithyaVJ Thread Starter

    Joined:
    Jan 28, 2013
    Messages:
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    I bought a Lenovo Ideapad Y480 pre loaded with Windows 8 last month and I've been facing issues with the Wifi connectivity. My home Wifi gets connected directly when I turn my laptop on. But it gets disconnected in not more than about 20 minutes. The Wifi network is still available in the Networks bar, but if I click connect it says there are problems in connecting to the network. Troubleshooting didn't help. I turn Airplane mode on and again turn it off, Wifi works again. Now this is annoying to do everytime and my computer is supposed to work properly! Anyone with a solution?
     
  2. Macboatmaster

    Macboatmaster Trusted Advisor Spam Fighter

    Joined:
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    Messages:
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    Welcome to Tech support guy

    What other setting please do you have as per my screenshot

    you will probably have mobile broadband - turn off
    Bluetooth - try turning that off as well
    airplane mode - turn off
    when you turn airplane mode on it disables the others automatically so I suspect one of those is interrupting the wireless signal
    LEAVE wireless turned on

    REBBOT after making selection on shutdown not on sleep/hibernate

    THIS
    tends to suggest - more of a problem with interference, but we wait and see what happens after my first suggestion
     

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  3. TerryNet

    TerryNet Moderator

    Joined:
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    First Name:
    Terry
    Assuming you are using the integrated wireless adapter make sure you have the latest wireless driver from Lenovo's web site.

    Please attach a screen shot of the Networks page (don't collapse the Radar, Connection or Signal History) of the Xirrus Wi-Fi Inspector. If you need help with that see TSG Posting a Screenshot. FWIW to take screen shots with Windows 8 or 7 or Vista I prefer to use the built-in Snipping Tool.

    Also show ...

    Open a (black) Command Prompt window:
    Hold the Windows logo key and press r; in the Run box type cmd and click on OK.

    Type the following command:

    IPCONFIG /ALL

    [Note that there is no space between the slash and ALL.]

    Right click in the command window and choose Select All, then hit Enter.
    Paste the results in a message here.

    If necessary use a text file and removable media to copy the results to a computer with internet access.
     
  4. Macboatmaster

    Macboatmaster Trusted Advisor Spam Fighter

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    AdithyaV

    You joined Tech Support Guy and asked for help on 28 Jan
    Two offers of assistance were posted the same day
    Would you kindly respond when you get chance.
     
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