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Windows 8 wifi issues

Discussion in 'Windows 8' started by AdithyaVJ, Jan 28, 2013.

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  1. AdithyaVJ

    AdithyaVJ Thread Starter

    Jan 28, 2013
    I bought a Lenovo Ideapad Y480 pre loaded with Windows 8 last month and I've been facing issues with the Wifi connectivity. My home Wifi gets connected directly when I turn my laptop on. But it gets disconnected in not more than about 20 minutes. The Wifi network is still available in the Networks bar, but if I click connect it says there are problems in connecting to the network. Troubleshooting didn't help. I turn Airplane mode on and again turn it off, Wifi works again. Now this is annoying to do everytime and my computer is supposed to work properly! Anyone with a solution?
  2. Macboatmaster

    Macboatmaster Trusted Advisor Spam Fighter

    Jan 14, 2010
    Welcome to Tech support guy

    What other setting please do you have as per my screenshot

    you will probably have mobile broadband - turn off
    Bluetooth - try turning that off as well
    airplane mode - turn off
    when you turn airplane mode on it disables the others automatically so I suspect one of those is interrupting the wireless signal
    LEAVE wireless turned on

    REBBOT after making selection on shutdown not on sleep/hibernate

    tends to suggest - more of a problem with interference, but we wait and see what happens after my first suggestion

    Attached Files:

  3. TerryNet

    TerryNet Moderator

    Mar 23, 2005
    First Name:
    Assuming you are using the integrated wireless adapter make sure you have the latest wireless driver from Lenovo's web site.

    Please attach a screen shot of the Networks page (don't collapse the Radar, Connection or Signal History) of the Xirrus Wi-Fi Inspector. If you need help with that see TSG Posting a Screenshot. FWIW to take screen shots with Windows 8 or 7 or Vista I prefer to use the built-in Snipping Tool.

    Also show ...

    Open a (black) Command Prompt window:
    Hold the Windows logo key and press r; in the Run box type cmd and click on OK.

    Type the following command:


    [Note that there is no space between the slash and ALL.]

    Right click in the command window and choose Select All, then hit Enter.
    Paste the results in a message here.

    If necessary use a text file and removable media to copy the results to a computer with internet access.
  4. Macboatmaster

    Macboatmaster Trusted Advisor Spam Fighter

    Jan 14, 2010

    You joined Tech Support Guy and asked for help on 28 Jan
    Two offers of assistance were posted the same day
    Would you kindly respond when you get chance.
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