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windows 98 explorer error ( SHDOCVW.DLL )

Discussion in 'Earlier Versions of Windows' started by euphoricsoul01, Dec 29, 2001.

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  1. euphoricsoul01

    euphoricsoul01 Thread Starter

    Dec 28, 2001
    i just reformated my computer. installed only the drivers for my hardware. i prepare to install officexp but it says i have to restart first. after i restart i cannont go into any folders at all. every time i try to open my computer control panel or anything it reads the following:

    " explorer caused an invalid page fault in module shdocvw.dll at 015f:79eaddal. "

    i know the cause of this problem is the officexp install file, but i cant get into the folder to delete it. i dont want to reformat for the third time in a row. any suggestions? thanks alot guys!
  2. Bryan


    Jul 3, 1999
    First Name:
    Have you tried to see if it will boot into SafeMode so you can uninstall Office XP? Restart the PC and keep tapping the F8 key during the boot up. You want to start tapping it prior to the Windows splash screen. Assuming you do get the Startup Menu with 6 options, take the option for "SafeMode".

    Or if SafeMode doesn't work, take the option for "SafeMode, Command Prompt Only". Then at a C:\> prompt try running a registry restore. You'll lose anything you've installed or add since the registry copy was made but it may save you from having to reformat. I've never tried this right after a clean install of Windows but I assume you should have a registry copy to restore to. Anyway, at the C:\> prompt type in the following and press enter. Follow the prompts to restore a registry copy.

    scanreg /restore

    Once your able to get back into Windows, that particular .dll file is part of Internet Explorer. If it's a fresh W98 install, then you have either IE 4.01 or the original IE 5.0. I'd try first updating to a newer version of IE and then running the Office XP install.
  3. Mosaic1


    Aug 17, 2001
    If you want to uninstall Office XP try this:
    Open the registry and navigate to:

    Find the subkey for Office and click on it.
    In the right pane you'll see a string value named uninstall String.
    Double click on that. Copy the value and paste it into
    It will start the uninstall process for you.
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