windows 98 freezes up

We have Windows 98 and with ATT Cable. Recently, when we go on the internet we can be on line for about 5 minutes and then everything freezes up and we have to restart. Someone suggested that spyware might be clogging up the system. Any direction for help? Thanks, John

 

If it is spyware, download, install and run Spybot. (The link to the download is on the left)

 

Rollin Rog posted:

Both Ad-Aware and Spybot are XP compatible.

Installing and Running Ad-Aware
http://www.lavasoft.nu/

1. Download to a convenient folder the installation file:

http://www.wyvernworks.com/Lavasoft/aaw.exe

2. Download the Refupdate installation file:

http://www.jamcomputerservices.com/...t/refupdate.exe

3. Run the Ad-Aware setup file (aaw.exe) to install Ad-aware and reboot.

4. Run the refupdate.exe installation file. Go to Start Menu>Programs and find the Lavasoft Refupdate entry and run it. It will want a connection to the internet to check and update the current signature file. When that is complete. Run Ad-aware itself.

5. Configure Ad-aware to scan all drives on which you have installed programs, memory and registry. When the scan is complete, check all entries it finds (do not select "Exclude" unless you specifically want something to be ignored!), click "Backup", to name and backup the items to be removed, and then continue to remove the selected items. Reboot afterwards.


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Installing and running Spybot:

http://security.kolla.de/index.php?...n&page=download

1 -- create a new, 'host' folder in a convenient location (not on the desktop)

2 -- download the spybot "self-installer" program to it and run the setup file.

3 -- go to the Start Menu, find the program and run it. Click the "online" tab and "Search for Updates", then make your selection and click "Download Updates". You will not need to update the "main" program and can probably ignore the language and PGP (Pretty Good Privacy) updates.

4 -- run the scan (click "check all"). You will see some boxes checked and others not. Remove the pre-selected items. The others are mainly "cleanup" options (you can disable this feature by clicking Settings > FileSets, and unchecking "Usage Tracking". "System Internals" should be unchecked as well unless you are confident you know what it deals with).

5 -- it is a good practice to reboot afterwards, even if not prompted.

Last edited by Rollin' Rog on 10-12-2002 at 03:50 PM
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Might also be over heating so be sure your fans are working and dust free.


Make sure you have deleted your temp files, cookies, and have run scandisk and defrag also.