Windows 98 help menus have no text just these [][][][][][] characters showing

[Southern Belle]

heyal,

when opening the help menu and noticed it in the game Age of Wonders demo there is no text just these characters [][][][][][][][].

been told that possibly missing font and to change to arial or veranda but no luck.

what can be the problem and how do i fix it?

any help is appreciated,
thank you,
southern belle

 

[Mosaic1]

When you say the Help Menu, do you mean the help menu on the toolbar? OR when you open Help itself?
Also, what Operating system are you suing, please?

Have you removed of installed anything recently?

 

[Southern Belle]

heyal,

The help menu from the start button regular help the pages are there on right side pane but menu text is [][][][][][] and noticed it in the age of wonders demo.

win98se

even did the fontreg.exe as described by another users post but that didn't help either but haven't deleted the "font key" in registry yet will try that later too.

thanks again,
sb

Originally posted by Mosaic1
When you say the Help Menu, do you mean the help menu on the toolbar? OR when you open Help itself?
Also, what Operating system are you suing, please?

Have you removed of installed anything recently?

 

[Mosaic1]

Wait. Do not delete the Font key in the registry. What directions are you trying to follw?

 

[Southern Belle]

heyal,

hi, lol haven't done it yet but was microsofts instructions the fontreg didn't work. and still see the[][][][][][] in the menus.

thanks,
sb

Originally posted by Mosaic1
Wait. Do not delete the Font key in the registry. What directions are you trying to follw?

 

[Mosaic1]

Do you have a link to those directions? I have been trying to find more information to help but have come up empty so far.

 

[Mosaic1]

Let me ask you to do one thing please. Do a find files for *.chm
These are the individual help files. Double click on a couple to open and see if they are displaying correctly.



EDIT: I found the Microaoft article.
http://support.microsoft.com/default.aspx?scid=kb;EN-US;q133732

 

[Mosaic1]

Before you opne the registry and try that method. ( I'm not sure this is the problem) You may have a corrupt ttfcache file. This is a hidden file in C:\windows
Be sure you have Show all files selected in Folder Options>view so you can see it.

Find the ttfcache file and delete it. Shut down the computer. Let it sit a minute. Restart. Windows will recreate the ttfcache.

 

[Southern Belle]

heyal,

ok hun just deleted file and going to reboot will let you know, thanks!


sb

 

[SavvyLady]

SB... have you scanned for virus.... there is a virus that is corrupting font.

Hope your scanner is fully updated & if you need ... housecall is always available.
http://housecall.antivirus.com/

 

[Southern Belle]

heyal,

sorry about taking so long to get back here.

well the previous boot didn't fix it.

other attempt didn't either.

Oh wait last nite ....well SOMEBODY SLAP ME!!!

renamed Fonts dir [for 4th] time and made new one...
**extracted the fonts from the win98 cd.... rebooted...
checked my Help Menu and Poof I can See Characters and type in the search box and still see characters....

Ok Here's the reason somebody should slap me..... Stupid assssss me copied and/or selected "ALL" fonts for install and if I'm not worse off than aI was already getting?... aaahh yeah

Ok back where I started from. but now I think I know that its the Roman.fon or *.fon files that are the reason or the ones Not working.

RE: virus I have been there to House Call and Nothing, New install of McAfee 6 and Nothing but couldn't really find anything on Virus that effects fonts Just older one that is the "font" name in it.

ok i'll check back to see what replies are here.

Thanks again yal are so kwel!

southern belle




*****NOTE:: Ms says fonts are in Win98_22.cab they're NOT, theya are in the win98_47.cab and 49.cab... but go up to the 52/53.cab to besure lol if i'm wrong*****