1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

windows 98 pixel problems

Discussion in 'Earlier Versions of Windows' started by ukon, Sep 27, 2003.

Thread Status:
Not open for further replies.
  1. ukon

    ukon Thread Starter

    Joined:
    Sep 27, 2003
    Messages:
    2
    i am having various problems with my pixel options. i try to play games or bring several programs up and a message appears that says:
    "you must be running in 256 color mode or higher. you can change the color depth from the control panel display icon" and "Direct draw: unable to create IDirectDraw"

    so i went to the control panel display icon and changed it to 256 color mode on the pixel options. a message appears that says it has to restart the computer before it will take effect. i clicked on restart but when the pc restarts the color depth is set back to the lowest setting. please help me.
    thanks,
    Ukon
     
  2. Cowboy622

    Cowboy622

    Joined:
    Oct 4, 2001
    Messages:
    781
    Welcome to TSG!!

    I had a similar problem when I put in a new video card. I used the disk that came with it to provide the drivers and they were already obsolete. Even then, I downloaded newer drivers and still couldn't get it out of 16 colors.
    I took the video card out and tried to return it and was told that after you have the video card in, most current drivers downloaded, you need to change the adapter refresh rate. For some reason the adapter refresh rate defaults to "unknown" and as long as that's what it is set at you can't get out of 16 colors. I took the card home, reinstalled it and darn if it wasn't true. I
    changed the adapter refresh from "unknown" to "adapter default". apply and reboot; then changed it from "adapter default" to "optimal" and apply, and reboot. (You have to do this in increments because if you go from "unknown" to "optimal" it defaults back to "unknown". Try right clicking on desktop> properties> settings tab> advanced button> adapter tab and change it if on "unknown". Just worth a try. But keep in mind that you may need updated drivers from maker's web site because sometimes your display adapters become corrupted for some reason.


    Just something to try.
     
  3. ukon

    ukon Thread Starter

    Joined:
    Sep 27, 2003
    Messages:
    2
    thank you!!! i have called many tech support lines and they could not help me. you have helped to fix my pc. i cant thank you enough!!!

    thanks,
    Ukon
     
As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/167921

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice