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Windows 98 problems

Discussion in 'Hardware' started by shibou, Sep 19, 2004.

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  1. shibou

    shibou Thread Starter

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    Hi, I had installed Grokster and my computer started having problems right after, such as I could not open up more than one window, and then it would not let me open up any windows and I would have to restart. I ended up uninstalling Grokster and did a Adware check and spyware check, and I tried to clean out any problems. When I had restarted my computer at one point it asked for me to put in my Windows 98 serial number as it could not be found. When I did that I still could not open up any windows so I started my computer again, at that point it comes up that Explorer cannot open when I click cancel on that nothing else opens, such as my tool bar, start bar or any icons. Have I lost everything on my computer? Thanks for any help!
     
  2. Triple6

    Triple6 Moderator

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    The lesson here is don't use Grokster and similar programs.

    What the exact error you recieve?

    You may have to reinstall Windows overtop of the current installation to get your system working again.
     
  3. shibou

    shibou Thread Starter

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    Well I know have to do something stupid like that once, ok twice *L*
    It was coming up: Explorer cannot be opened (of course for the life of me I can't remember exactly what it said) but you can only close or ask for details. I hope that helps, I did such a good job explaining my problem, (not).
     
  4. Triple6

    Triple6 Moderator

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  5. shibou

    shibou Thread Starter

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    Great thank you! I will check this out and see what I can do from there, I appreciate your help!
     
  6. shibou

    shibou Thread Starter

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    Ok I checked out my computer again, and the error message states
    Explorer: This program has performed an illegal operation and will be shut down. When I click on the details it says Explorer caused an invalid page fault in module Explorer.exe at 0167:00401f31. I also started in the safe mode and the same problem comes up and I am unable to get any farther than have my wallpaper come up. Any ideas? Thanks again!
     
  7. Triple6

    Triple6 Moderator

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    Well, I did a search on Google and came up will several hits on 0167:00401f31 so you're not the only one. Some of hits are next to useless but look thru them as one may have a solution.

    One quick thing to try is to boot to a Command Prompt and type SCANREG /RESTORE and restore an older version of the registry. Or you can reinstall Windows - if you install overtop it will not delete any data - but some programs may need to be reinstalled.
     
  8. shibou

    shibou Thread Starter

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    Hey thank you again for your help on this, I tried to re-install windows but with the error message I cannot do anything I put in the cd and nothing comes up. I will try your other suggestion about restoring an older registry and if that doesn't work I am buying a typewriter! *L* :p
     
  9. shibou

    shibou Thread Starter

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    My computer is back up and running after trying your last suggestion! YIPEE, thanks again for your help!!
     
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