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windows 98 second edition short freezes

Discussion in 'Earlier Versions of Windows' started by groupsource, Sep 24, 2003.

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  1. groupsource

    groupsource Thread Starter

    Joined:
    Sep 24, 2003
    Messages:
    33
    Hello

    I could sure use some help. I am running Windows 98Second
    and when I am clicking or typing it is running fine then freezes for just about 15 to 20 seconds then goes to where I have already clicked or finishes typing what I have already typed in. Do you know what could be causing these hesitations?

    I have plenty on memory and hard drive space

    Thanks
     
  2. kilowatt1

    kilowatt1

    Joined:
    Oct 27, 2001
    Messages:
    2,578
    :) Please go HERE and download then run HijackThis!. Save the log somewhere then come back here and paste the log in a reply so we can have a look. If you wish, you can go ahead and put a checkmark next to the 019 entry at the bottom of the list then let HijackThis repair that entry. That should take care of the "lag" problem. Do not fix anything else until someone here takes alook at the log for you.

    Thanks,

    Kilowatt
     
  3. groupsource

    groupsource Thread Starter

    Joined:
    Sep 24, 2003
    Messages:
    33
    Thank you! The following is what it came up with using the link you sent

    Logfile of HijackThis v1.97.2

    Scan saved at 3:13:32 PM, on 9/24/03

    Platform: Windows 98 SE (Win9x 4.10.2222A)

    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:

    C:\WINDOWS\SYSTEM\KERNEL32.DLL

    C:\WINDOWS\SYSTEM\MSGSRV32.EXE

    C:\WINDOWS\SYSTEM\SPOOL32.EXE

    C:\WINDOWS\SYSTEM\MPREXE.EXE

    C:\PROGRAM FILES\SYMANTEC\PCANYWHERE\AWHOST32.EXE

    C:\WINDOWS\SYSTEM\MSTASK.EXE

    C:\PROGRAM FILES\GRISOFT\AVG6\AVGSERV9.EXE

    C:\WINDOWS\SYSTEM\HPBPRO.EXE

    C:\WINDOWS\SYSTEM\HPBOID.EXE

    C:\PROGRAM FILES\EXECUTIVE SOFTWARE\DISKEEPER\DKSERVICE.EXE

    C:\WINDOWS\SYSTEM\RPCSS.EXE

    C:\WINDOWS\SYSTEM\DDHELP.EXE

    C:\WINDOWS\SYSTEM\mmtask.tsk

    C:\WINDOWS\EXPLORER.EXE

    C:\WINDOWS\ptsnoop.exe

    C:\PROGRAM FILES\GRISOFT\AVG6\AVGCC32.EXE

    C:\WINDOWS\SYSTEM\HPNRA.EXE

    C:\PROGRAM FILES\WEBSHOTS\WEBSHOTSTRAY.EXE

    C:\PROGRAM FILES\WINZIP\WZQKPICK.EXE

    C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE

    C:\PROGRAM FILES\WINZIP\WINZIP32.EXE

    C:\UNZIPPED\HIJACKTHIS[1]\HIJACKTHIS.EXE

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.webshots.com/r/internal/start/client/RAND

    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =

    O2 - BHO: MSN smart tags - {9DD4258A-7138-49C4-8D34-587879A5C7A4} - C:\PROGRA~1\MSN\SMARTTAG\MSNBHO.DLL

    O2 - BHO: (no name) - {4A2AACF3-ADF6-11D5-98A9-00E018981B9E} - C:\Program Files\NewDotNet\newdotnet3_88.dll

    O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\windows\googletoolbar.dll

    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\windows\googletoolbar.dll

    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX

    O4 - HKLM\..\Run: [CriticalUpdate] C:\WINDOWS\SYSTEM\wucrtupd.exe -startup

    O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme

    O4 - HKLM\..\Run: [CountrySelection] pctptt.exe

    O4 - HKLM\..\Run: [PTSNOOP] ptsnoop.exe

    O4 - HKLM\..\Run: [AVG_CC] C:\PROGRA~1\GRISOFT\AVG6\avgcc32.exe /STARTUP

    O4 - HKLM\..\Run: [HP Network Registry Agent] C:\WINDOWS\SYSTEM\hpnra.exe

    O4 - HKLM\..\RunServices: [awhost32] C:\Program Files\Symantec\pcAnywhere\\Awhost32.exe /A

    O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe

    O4 - HKLM\..\RunServices: [Avgserv9.exe] C:\PROGRA~1\GRISOFT\AVG6\Avgserv9.exe

    O4 - HKLM\..\RunServices: [HP Port Resolver] C:\WINDOWS\SYSTEM\hpbpro.exe

    O4 - HKLM\..\RunServices: [HP Status Server] C:\WINDOWS\SYSTEM\hpboid.exe

    O4 - HKLM\..\RunServices: [DkService] C:\Program Files\Executive Software\Diskeeper\DkService.exe

    O4 - Startup: Webshots.lnk = C:\Program Files\Webshots\WebshotsTray.exe

    O4 - Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE

    O4 - Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe

    O8 - Extra context menu item: &Google Search - res://C:\WINDOWS\GOOGLETOOLBAR.DLL/cmsearch.html

    O8 - Extra context menu item: Cac&hed Snapshot of Page - res://C:\WINDOWS\GOOGLETOOLBAR.DLL/cmcache.html

    O8 - Extra context menu item: Si&milar Pages - res://C:\WINDOWS\GOOGLETOOLBAR.DLL/cmsimilar.html

    O8 - Extra context menu item: Backward &Links - res://C:\WINDOWS\GOOGLETOOLBAR.DLL/cmbacklinks.html

    O8 - Extra context menu item: Translate Page - res://C:\WINDOWS\GOOGLETOOLBAR.DLL/cmtrans.html

    O9 - Extra button: Related (HKLM)

    O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)

    O10 - Hijacked Internet access by New.Net

    O10 - Hijacked Internet access by New.Net

    O10 - Hijacked Internet access by New.Net

    O10 - Hijacked Internet access by New.Net

    O10 - Hijacked Internet access by New.Net

    O15 - Trusted Zone: http://*.wspan.com

    O15 - Trusted Zone: http://*.worldspan.com

    O16 - DPF: {69FD62B1-0216-4C31-8D55-840ED86B7C8F} -

    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://active.macromedia.com/flash2/cabs/swflash.cab

    O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab

    O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/ansi/iuctl.CAB?37799.4968981482

    O17 - HKLM\System\CCS\Services\VxD\MSTCP: NameServer = 207.191.50.10,207.191.1.10
     
  4. NiteHawk

    NiteHawk

    Joined:
    Mar 9, 2003
    Messages:
    4,699
    Hi groupsource and welcome to TSG.
    It will take about 25 minutes to go thru your log so hang in there.
    In the mean time you can go to Control Panel > add/remove programs and remove New.Net.
     
  5. NiteHawk

    NiteHawk

    Joined:
    Mar 9, 2003
    Messages:
    4,699
    In Hijack This, check ALL of the following items. Double check so as to be sure not to miss a single one.
    Next, close all browser Windows, and have HT fix all checked.

    O2 - BHO: MSN smart tags - {9DD4258A-7138-49C4-8D34-587879A5C7A4} - C:\PROGRA~1\MSN\SMARTTAG\MSNBHO.DLL
    O2 - BHO: (no name) - {4A2AACF3-ADF6-11D5-98A9-00E018981B9E} - C:\Program Files\NewDotNet\newdotnet3_88.dll

    O10 - Hijacked Internet access by New.Net
    O10 - Hijacked Internet access by New.Net
    O10 - Hijacked Internet access by New.Net
    O10 - Hijacked Internet access by New.Net
    O10 - Hijacked Internet access by New.Net

    O15 - Trusted Zone: http://*.wspan.com
    O15 - Trusted Zone: http://*.worldspan.com

    O16 - DPF: {69FD62B1-0216-4C31-8D55-840ED86B7C8F} -


    I'll make these two items "dealer's choice"

    I personally prefer NOT to have my PC call home to Mother Microsoft and download things in the background that I'm not aware of. I would run this manually once a week.

    O4 - HKLM\..\Run: [CriticalUpdate] C:\WINDOWS\SYSTEM\wucrtupd.exe -startup

    By starting pcAnywhere host connection every time you start your PC, it means that someone/anyone can get into your PC and do just about anything they want just as if they were sitting at the keyboard. IF you need to access your PC remotely, set up Awhost32.exe as an icon and start it on an as needed basis.

    O4 - HKLM\..\RunServices: [awhost32] C:\Program Files\Symantec\pcAnywhere\\Awhost32.exe /A


    Next reboot into Safe Mode and remove the following files and folders that are bolded

    C:\PROGRA~1\MSN\SMARTTAG\MSNBHO.DLL
    C:\Program Files\NewDotNet\newdotnet3_88.dll


    See here http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001052409420406 for how to start in safe mode if you don't know how.

    Reboot into normal mode

    Now download Spybot - Search & Destroy (if you haven't got the program installed already)

    After installing, first press Online, and search for, put a check mark at, and install all updates.

    Next, close all Internet Explorer windows, hit 'Check for Problems', and have SpyBot remove/fix all it finds that are in RED

    Reboot

    Last, run HJT again and post your log again to see if anything was missed.

    Thanks
     
  6. marquee

    marquee

    Joined:
    Sep 23, 2003
    Messages:
    3
    Hello Nitehawk, I printed your instructions to the "HiJackThis" site and sat down to do it tonight. Whoa! You guys are way too savvy in this computer stuff for me. I'm a rank beginner. A total newbie. This stuff is way too complicated for me to do. I don't know from log files, notepads, cut and pastes, etc. Even following the steps word for word I'd get totally lost in no time flat. Trust me, I suck at this stuff. I know you mean well, and I appreciate your efforts, but I'd be in over my head real fast, and end up with a worse problem than I have now. I would need a savvy person to sit at my computer and do this for me. Well, thanks again and wish me luck! Marquee
     
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