A friend ask me to look at her computer. she is elderly and was having trouble with the mail program. She has IE and outlook express for mail system.Win98 is her operating system. With her grandkids messing with the computer it's really in bad shape. Hardly opertional. No toolbars showing, no clock, etc. Where do I start? I'm sure IE needs upgrading. Doesn't show sings of a virus. She has dial-up. Same ISP for the lastten years. Any suggestions? I deleted mail dated back to October of 2005.