windows 98se software

I have been going back and forth with several perople and businesses about the correct words I need to use for this program. My parents have a Gateway puter and had the hard drive formatted. My question is they need to replace the 98SE windows software but they need the package that was printed in 2000, can you explain the difference so that I can get them the correct software, I have been going in circles on this, and no one seems to understand what I need.

 

Hi and welcome to TSG.Normally a PC comes with either a restore disc or a disc with the OS on it.Are you saying that you have neither?
If that is the case,then I would say that your option is to buy a windows 98SE disc or if your hardware peripherals will support it,go to XP home if you have the storage to handle it.

 

My parents have #2 setup restore and #3 application restore, we are trying to find or locate #1 recovery. Once I have located that for them, then my question is the 98SE program that they need, is that the same as the 2000 release for the 98se software. I keep getting conflicting feedback on what it is that Gateway told my parents. The said that they needed the Windows 988se that was released/printed in 2000. Also, if I locate the #1 recovery for them will this complete all to get the system running again. My Dad is a die-hard stubborn man and wants his Gateway back, he does not want to learn XP. THX

 

don't know much about restore disks but the 2000 one probably has the updates to that point included in the setup on the disk and will cause a conflict if you use the earlier version

 

If they had a 98se in the system before the crash then shouldn't they continue with that one instead of the 2000

 

gateway must have a reason for telling you to use a 2000 version of 98se
i.e
if you bought xp in 2002 it would be the original version
if you bought it six months ago it would be xp including sp1
if you buy a copy next week it would be xp+ sp2
all three xp but completly different

 

Thank you very much, simple explanation, operator head space. This finally makes sense in a way that I can explain to the family. I thought that what they meant was the 98se is the 2000 release program, so I will now get the 98se for them. Thank you very much again. I will definately use this site for any computer questions that I have.

 

win 2000 is a diferent op. system altogether