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Windows April Update messed up my GPU driver hardcore

Discussion in 'Windows 10' started by paulr24, May 18, 2018.

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  1. paulr24

    paulr24 Thread Starter

    Joined:
    Mar 24, 2007
    Messages:
    43
    I'm running Windows 10 x64 with an RX 580 and my PC auto installed the April 1804 update. After updating my dual monitors were duplicated (instead of extended) so I checked things out and found that in Device Manager my GPU says "Windows has stopped this device because it has reported problems. (Code 43)"

    After a bit of troubleshooting I decided to do a system restore to a time prior to the update, but that made things worse and I was getting a BSOD at boot ("Stop code: BAD_SYSTEM_CONFIG_INFO"). After messing with it for a bit with no success I decided to restore back to the post-April update state and that at least got me back into the OS, but my GPU is still hosed...

    I've tried uninstalling drivers with DDU, reinstalling the 18.4.1 Radeon drivers (also tried the same with the 18.3.3 drivers), but I'm still getting code 43. I'm totally at a loss. Anyone have any ideas? Thanks in advance!
     
  2. dmccoy

    dmccoy

    Joined:
    Oct 7, 2017
    Messages:
    4,489
    First Name:
    Darrin
    Do you know what gpu driver you had installed when it was working? If so have you tried reinstalling that version? I would also try 18.2.1 and the minimal driver.

    https://support.amd.com/en-us/download/desktop?os=Windows 10 - 64

    Please perfrom the following

    Step 1:
    Speccy
    Download Speccy to your desktop

    1. File > Save Snapshot. This will create a file called [hostname].speccy
    2. File > Publish Snapshot. This saves your snapshot to their servers
    3 Copy and Paste the link to your next Reply
     
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