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Windows backs out to welcome screen while in use

Discussion in 'Hardware' started by BTAngel, Jan 13, 2011.

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  1. BTAngel

    BTAngel Thread Starter

    May 24, 2010
    The computer at my office is old.

    Windows XP Home Edition, Version 2002, Service Pack 3
    DELL Dimension 3000
    Intel Celeron 2.40 GHz
    512 MB DDR RAM

    It logs on just fine. In fact, it performs most of its intended functions quite admirably for a computer of its age. However, sometimes in the middle of a session it will randomly back out to the Welcome Screen. I won't have pressed any buttons or clicked anything accidentally. I'll just be working on Excel or Quickbooks or what have you and it will just switch to the Welcome Screen. All I have to do is click my profile and goes right back.

    It would only be a minor annoyance except it also does this when I am logged on remotely from another room. I use LogMeIn.com for this purpose. Whenever it backs out of windows, it disconnects me from the computer and often won't allow reconnection until I re-enter Windows manually. I would be tempted to think the software required to run it might be the cause, but, like I said before, the computer does this even when the remote session is not active.

    I've had a lot of experience with computers in general and XP in particular, but this is a new one on me.
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